Evergreen Capsules Reviews 988

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the product and its quality, highlighting how well it performs and meets their expectations. Many people appreciate the user-friendly design and the convenience it offers, especially for those who enjoy coffee on the go, whether for travel, hiking, or daily use. However, some customers also noted issues with delivery service and order fulfillment. There were instances of slow communication, lost packages, and significant delays in receiving items, which caused frustration for a minority of people.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the product's quality, ease of use,... See more

Quality

Clients share positive opinions on quality, frequently praising the products as fantastic, well-made, and... See more

Delivery service

Consumers find delivery service to be ambiguous. While some customers experienced fast dispatch and efficient... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers find the product easy to operate and... See more

Order

People report ambiguous experiences with order. While some customers praise the simple ordering process,... See more

Based on these reviews

Rated 4 out of 5 stars

Placing the initial order from an advertisement was a bit misleading. However the order for the coffee machine was placed after a misunderstanding - My daughter ordered what she thought was the full... See more

Rated 4 out of 5 stars

Great product - especially if you can use hot water so battery charge lasts longer . Delivery was quite slow initially with little communication . But now it’s hear we are delighted with it

Rated 5 out of 5 stars

A truly impressive product that exceeded my expectations! Here's why: I was skeptical at first because I use a Lelit Bianca at home daily (a top-tier Italian espresso machine). For my travel needs,... See more

Rated 5 out of 5 stars

This just works as it should :-) This is great if you like your coffee as espresso. Quick ( just 4 mins ) from cold, immediate if hot water is used. Battery recharged by usb-c , so no need to c... See more

Rated 5 out of 5 stars

This little gem works well on long and cold hike in the mountains! There is nothing better than finding a shelter and waiting for your espresso to brew! I also use it daily at work! I have certainly s... See more

Rated 3 out of 5 stars

The idea behind these reusable coffee pods is really great – environmentally friendly and sustainable. However, using them can be a bit tricky: filling and cleaning the pods takes more time than expec... See more

Rated 5 out of 5 stars

Very happy 100% recommend! The Nomaduo does exactly what it says on the tin! I am away alot for work so have used it alot. At home I have a particular coffee I like to drink, with the Nomaduo it... See more

Rated 5 out of 5 stars

Amazing! Having the possibility to make great coffee anywhere you go, without having to spend endless money in coffee shops for it (without even knowing how it would he in the end) is great. Very ea... See more

Rated 1 out of 5 stars

We ordered in December, hoping on a Christmas present. Unfortunately the shipping was delayed. January 12 the company claimed the delivery, but nothing was delivered at our house. The transport... See more

Rated 5 out of 5 stars

Love this espresso maker. I have used it with Grind coffee pods and 50ml of water to make a true espresso or with a double brew (one immediately after another) for a hot delicious double from the one... See more

Rated 1 out of 5 stars

I made a purchase in October 2025. The order was probably never delivered (on the website they said there was an attempted delivery, but at this point I think that's false) so I reached out to them... See more

Company replied

Rated 5 out of 5 stars

Very happy with my order. Very fast dispatch and quality items. Coffee made is perfect, piping hot and good crema. Ordered the stand and carry-case too for the portable espresso maker: these add-ons w... See more

Rated 1 out of 5 stars

Received a literal blank plastic bottle, no branding, no packaging, nothing. Customer service assured it's a mistake but have ghosted me for two weeks so I've no idea what's happening. Horrific servic... See more

Company replied

Rated 5 out of 5 stars

Payment and shipping was great! The product itself is a mobile espresso maker. I decided to get the self heating version since for me it sounded somewhat hard to get hot water while outside. It was me... See more

Rated 5 out of 5 stars

I have recently purchased two of these as gifts and was impressed by them so purchased one for myself. I have tried it out with both ground coffee and pods, and it makes great coffee. It is easy to cl... See more

Rated 5 out of 5 stars

Just enjoying an espresso at work, early start, so wonderful to now have a decent coffee! Just super. A little confused with the delivery time delay, broken lid replaced with no problems.

Rated 5 out of 5 stars

Beautiful and just what I needed, very easy to use, great temperature or coffee the only downside is there is no milk frother! Next iteration could also have more water so you get a larger volume. But... See more

Rated 5 out of 5 stars

I received my machine and couldn’t be happier. I took it to work to share coffee with my colleagues, and I’ve used it at home and outdoors. It’s very practical because I use it with both ground coff... See more

Rated 5 out of 5 stars

Quick turnaround time from ordering to delivery. Packaging was super - ensured zero chance of damage to the espresso maker. The coffee maker itself is solid and well-crafted - a quality item with al... See more

Rated 5 out of 5 stars

As a 100% coffee addict, I was amazed by a portable espresso machine. Just saw an add on a social media, and decided to give it a shot. Now I don't have to buy a cheap coffee, made from unknown bea... See more

Rated 5 out of 5 stars

Good contact from order to delivery .Product is very good. Great for indoors or outdoors.Carry case nice and compact to keep all parts together Would definitely recommend

Rated 5 out of 5 stars

I have used the machine with Nespresso capsule , it provides a decent espresso . I intend using ground coffee in the near future. It looks like a quality piece of kit. No complaints.

Rated 5 out of 5 stars

Bought as a birthday gift, partner absolutely loves it. Has been using it at home as well as looking forward to taking on weekends away in the van 😊 Service was great absolutely no issues.

Rated 5 out of 5 stars

Great coffee maker. First use was after a lake swim, and it worked perfectly! Now using whilst working on site with no coffee making facilities again it’s great! I love coffee and this little coffee m... See more

Rated 5 out of 5 stars

I saw the advert for this machine and thought I would buy one as it would solve all our coffee issues whilst in our camping car. I am not disappointed, what a fantastic product. The product arrived in... See more

Rated 5 out of 5 stars

Very pleased with my recent purchase of my Nomaduocoffee machine: it’s light, compact, userfriendly snd quick. And it makes a great espresso! Brought it on my last hiking trip, love it!

Rated 5 out of 5 stars

I liked how the tracking steps were clear & easy to follow during the shipment, also, the wrapping was very secure and elaborate to keep the mint condition of the merchandise. The product itself, in... See more

Rated 5 out of 5 stars

Bought this for my husband as a gift, he loves walking and camping and coffee, perfect combination!! Pop in a pod, switch on and sit back! He’s one very happy man and I bought the stand too to make... See more

Rated 4 out of 5 stars

Able to track where the order up to was great as it gave me an idea as to when I should receive it. I am still getting used to understanding how it works to get the best possible amount of coffee each... See more

Rated 5 out of 5 stars

This item took a little longer than expected to arrive (indeed, I was starting to worry) but it was worth the wait. Not only does it look beautiful but it makes great coffee. We've only tried the caps... See more

Rated 5 out of 5 stars

What a great product! I’m in Sydney Australia, so it did take a bit of time to receive it. Well worth the wait. I took it on a recent motorcycle trip and when I reached my destination, within minutes... See more

Rated 5 out of 5 stars

I love the capsules! They are easy to use, quick to clean and re use! They come with a brush for that purpose and what Í like the most is that Í can taste different types of coffee. I definitely recom... See more

Rated 5 out of 5 stars

The machine is working perfectly fine after a week or two of using it. It's reliable and makes great espresso. Definitely would recommend to my friends.

Rated 4 out of 5 stars

I saw the Evergreen capsule and the Tassimo reusable pod on Facebook and thought they would both contribute towards my enjoyment of my morning coffee. I’ve not made a coffee with the capsule... See more

Rated 2 out of 5 stars

My item never arrived. The supplier keeps responding by saying that they are chasing up the order with EVRI. It's almost one month gone. I got this order paid via Klarna and they are a nightmare to... See more

Rated 1 out of 5 stars

Do not purchase from this company - my Evergreen capsule didn’t work with my machine. I returned the capsule after confirming with Evergreen by email, I sent them the postage receipt and 6 weeks lat... See more

Rated 5 out of 5 stars

Item as advertised. Easy to operate and makes good tasting coffee. Delivery was fast & efficient. Overall am very pleased with this purchase

Rated 5 out of 5 stars

Nice product, received at home to replace an old one and they fixed a little issue just on time. We´ve enjoyed great coffees thanks to Evergreen in our last trip to Montenegro and Bosnia. Good Job!... See more

Rated 4 out of 5 stars

Rated this as a 4 star instead of 5 as i feel the water reservoir could be a bit bigger. Overall a fantastic piece of technology that certainly makes great coffee. To date I have only used it with Nes... See more

Rated 5 out of 5 stars

Well made and aesthetically pleasing! I’ll use it on my trips abroad - no more searching for a service station to get a decent coffee!

Rated 2 out of 5 stars

Like so many companies these days it seems they're great until something goes wrong! I will say we happily used the pods for 2 years with no problem saving money and waste on normal coffee pods. Then... See more

Rated 5 out of 5 stars

The Nomaduo works as described. Provides one espresso shot per use, can heat the water itself or use preheated water. Ideal when on the go.

Rated 5 out of 5 stars

Very helpful when I worried about not recieving my machine....ordered just before Christmas. They put my mind at rest that it was on its way.

Rated 5 out of 5 stars

Great experience, simple order procedure and fast delivery. Makes a great cup of coffee on the go. Just what I need for my travels!

Rated 5 out of 5 stars

I bought it as a birthday gift for my friend in USA. He was so impressed and happy about it. He like to go fishing and he is a coffee lover! So you can imagine the surprise! We tested it immediately... See more

Rated 4 out of 5 stars

The Nomaduo works as expected. Create a shot of espresso using ground coffee or a Nespresso capsule. Ideal for your coffee on the go. A bit bulky to carry around but the case is perfect.

Rated 1 out of 5 stars

Purchased two Nespresso compatible re-usable capsules, but unfortunately they didn't live up to expectations and wouldn't work in our machine. Emailed the Evergreen team on January 14th to in... See more

Company replied

Rated 5 out of 5 stars

Everything went so smoothly from ordering to receiving. I love my new product and I am recommending it to everyone I know!!

Rated 4 out of 5 stars

I used the Nomaduo on the camping. It's an easy device and when you heat the water it will probably make a lot of espresso's. I used it for a week with 2 shots every day without any issue. But actuall... See more


Company details

  1. Shop

Information provided by various external sources

We sell reusable Coffee Capsules compatible with most machines (Nespresso, Dolce Gusto, Illy, Lavazza etc.). 100% Stainless steel, 100% Game Changer, 0% Waste :-)


Contact info

4.2

Great

TrustScore 4 out of 5

988 reviews

5-star
4-star
3-star
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1-star

Replied to 69% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I didn'recive the capsules

I ordered some capsules on November 10th from Uruguay and I still haven't received them. I've contacted them by email several times, they reply saying they'll send them, but I still haven't received anything.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Nomaduo - Absolutely Perfect

Once I ordered the Nomaduo I was kept up to date on where the product was and the expected delivery date.
Everything arrived within the delivery time predicted, which was great and everything I ordered (Nomaduo, Voyager carry case and folding stand) was within the package.
Before purchasing, I read some customers had said the delivery time was slow, however my experience was quite the opposite and as I said above, it was delivered within the time quoted.
Fantastic product and works absolutely perfectly, with the coffee as good as our bean to cup machine at home.
I thoroughly recommend this product

5 February 2026
Unprompted review
Rated 2 out of 5 stars

My item never arrived

My item never arrived. The supplier keeps responding by saying that they are chasing up the order with EVRI. It's almost one month gone.
I got this order paid via Klarna and they are a nightmare to deal with. Not sure I will get my money or the item. I will now try and get my Credit Card provider involved.
Don't buy from EVERGREEN Capsules and stay clear of Klarna wherever possible.

2 February 2026
Unprompted review
Rated 1 out of 5 stars

Worst customer service ever.

I posted a review in December after my order was never delivered, confirmed by the courier. I made the order in November for Christmas gifts and am still waiting for a resolution. Jessica has given conflicting responses throughout, moving the goalposts and making empty assurances. I have responded to Jessica’s changing requests for information. I have sent a written response from the courier investigation which apologises for the fact I did not receive my parcel and when that was not deemed sufficient, I sent copy of my report to the police. The police advised me that Evergreen should take this up with the courier and that I should receive my goods with no further delay. In December after my review, Evergreen stated that if I sent a police report I’d receive my goods and a gift! Evergreen has taken my money and I have nothing. The police advised me to report Evergreen to Trading Standards.
Save yourself from endless stress and loss of money and avoid this company like the plague.

UPDATE: 14/03/26
I finally received my items on 9th March, 4 MONTHS after I placed the order and paid.

I was sent tracking details which were for an item I hadn’t ordered and was in Switzerland so my items arrived unannounced, luckily I was in to receive them. There was no “gift” which had been promised by way of apology after my initial review.

I was asked to remove my review but I don’t think that would be the right thing to do. The items are good and exactly what I wanted (as Christmas gifts) but the truth is the customer service has been appalling.

25 February 2026
Unprompted review
Evergreen Capsules logo

Reply from Evergreen Capsules

Hi Samantha, sorry for this trouble. As explained in private, we were authenticating your police report (we had an increase in fraud lately, so we have had to be more careful unfortunately). We already sent a replacement and hope you will receive it asap. Sorry again!

Rated 1 out of 5 stars

Avoid this company - not sure I'll ever get a refund!

Purchased two Nespresso compatible re-usable capsules, but unfortunately they didn't live up to expectations and wouldn't work in our machine.

Emailed the Evergreen team on January 14th to initiate a refund. After a series of emails back and forth, after being continually offered a partial refund which felt like a tactic to prolong /delay the return process, they finally gave the return addess. The capsules were delivered back on 5th February - but no-one was in and so they have been sitting at the post office for Evergreen to collect ever since. 10 days later, they still haven't collected and aren't responding to my emails or Instagram messages requesting the refund or for them to collect them. I doubt I will get a refund from them. I really wouldn't recommend buying from this company, the communication is awful, and clearly don't want to process returns.

UPDATE:
18.02.26

Finally received a reply from Jessica in customer service, who again said they would chase it with the 'team'. The reply on this review states we would receive a refund this week but they have still not been collected! Again really doubt we will get a refund and will have to escalate it!

15 February 2026
Unprompted review
Evergreen Capsules logo

Reply from Evergreen Capsules

Hi Annie, Sorry for the delay, the person in charge of collecting returns was physically unable to do so last week . Please rest assured you will be refunded this week.

Rated 4 out of 5 stars

After all

After 2 bad reviews Evergreen capsules solve the problem. The give me my money back
I rather had a good working coffee maker.
Later the give me the solution of the not working coffee machine. They check my video I didn't charge the battery enough. So after all it was my mistake. The machine is now working perfect.

13 February 2026
Unprompted review
Evergreen Capsules logo

Reply from Evergreen Capsules

Hi Katinka, Apparently is resolving your issue as we speak. Sorry for this.

Rated 1 out of 5 stars

Scam business - order never delivered and won't issue refund

I made a purchase in October 2025. The order was probably never delivered (on the website they said there was an attempted delivery, but at this point I think that's false) so I reached out to them to organise a new one.
We've been talking since November, and every time I ask for updates, they just say that it's ready to be shipped and that I'll receive a tracking number soon.
It's been 3 months now, and nothing has changed. If I ask for a refund, they just won't answer.
I have already involved the authorities as this is clearly a scam business

3 November 2025
Unprompted review
Evergreen Capsules logo

Reply from Evergreen Capsules

Hi, Sorry about this, if you cannot get in touch with us (sometimes google may put you in the spam folder without us knowing), please send us a dm on instagram at @capsuleevergreen. Again sorry!

Rated 5 out of 5 stars

I have now bought three of these…

I have recently purchased two of these as gifts and was impressed by them so purchased one for myself. I have tried it out with both ground coffee and pods, and it makes great coffee. It is easy to clean and comes with a carry case for storage. I will continue tweaking how I use it, but this is going to be perfect for camping and days out. The only downside is that it is quite pricy, however the build quality reflects this.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with my order

Very happy with my order. Very fast dispatch and quality items. Coffee made is perfect, piping hot and good crema. Ordered the stand and carry-case too for the portable espresso maker: these add-ons worth it. Loving this now for use on hikes and walks. Recommend. Would also make a great gift for any outdoorsy coffee lover!

23 January 2026
Unprompted review

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