Great experience with Everyone.org from start to finish. We contacted them due to the difficulties obtaining our required medicine in the UK and luckily came across everyone.org on Google. They were e... See more
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Everyone.org is a social enterprise helping patients worldwide access medicines that are not approved or available in their countries (yet).
Netherlands
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One of the best customer experiences I've had in my entire life.
A close relative of mine has an urgent health condition that requires a specialized medicine not available in my country. Because sourcing medicine from Europe was not possible for my local providers, I reached out to the Everyone.org team. And from the very start to finish, the process has been mind-blowing: clear, swift, minimal legal work, and customer-friendly.
I created an order on Sunday, the next working day, Medicine Access Expert reached out to me, provided all the details, and responded to all my questions in a matter of minutes, incredible responsiveness.
Once all payments and data collection were complete, the sourcing manager reached out to inform that the medicine would be available within 7 business days. When I indicated that the situation is urgent and that we can't wait that long, an urgent case was created, and the meds were available within 2 business days. The entire process, from the initial outreach to legal work, delivery, and medicine collection from the local pharmacy, took 1.5 weeks, which is an absolutely mind-blowing speed.
Huge shout-out to Blessy Charles,
Simona Marginean, Luigi Apostolico, and everyone else involved in the process. Your help is invaluable, and I can definitely recommend reaching out to the everyone.org team if you're in the same situation as I am.

Reply from everyone.org
Luigi at everyone.org went above and beyond to get me my medicine when EU and US regulations were being improperly imposed by export/import authorities. He was WhatsApp-ing me regularly to keep me updated, offering clear suggestions for ways I could help get the package released, and working on his end to smooth the process. This was excellent logistics management and great troubleshooting.

Reply from everyone.org
The experience of getting our shipment through the FDA and customs was anything but great. It was a struggle but Luigi was in constant contact and supported us through the entire process. He clearly cares deeply about his mission to help people get the meds they need and we are truly grateful for his and everyone at everyone.org for their efforts.

Reply from everyone.org
I have been ordering a medication for quite some time that is normally unavailable in the US except through things like ongoing clinical trials. Recently Everyone.org needed to use an alternate method of maintaining access to the medication for me in my situation. Despite the additional burden on them they were able to do this and their staff has always been helpful and kind to me.
Their extra work on this prompted me to do this review and hopefully this review can encourage anyone with a good reason to need their services to utilize them for medication access.

Reply from everyone.org
Excellent customer service and follow through. I would definitely use them again. Luigi was fantastic!

Reply from everyone.org
The entire team was very responsive, knowledgeable and attentive throughout the entire process. I’m sure much coordination was necessary, but was seamless on my end.

Reply from everyone.org
I had an urgent need to find a newly released medicine for my wife, and because of her medical condition, time was extremely important. I tried every possible way to get it, but I couldn’t secure it on my own.
Thankfully, everyone.org made the entire process much easier than I expected. Their team was professional, responsive, and very well coordinated from start to finish. What impressed me most was how smoothly everything was handled, without unnecessary complexity.
At first, I was especially worried because the medicine required cold-chain shipping, and I was concerned it might not arrive on time or in proper condition. But their operations and logistics team did an outstanding job. They stayed in close contact with me throughout the process and carefully coordinated every step to make sure the delivery was safe and timely.
The timing was truly impressive — from the day of purchase to the day of delivery, everything was handled with excellent precision.
It is important to me to support a system with this level of quality and reliability. I hope my review helps others in similar situations feel more confident and at ease when ordering needed medicine through everyone.org.
Team everyone.org, you are amazing. Thank you.

Reply from everyone.org
Everything happened as we discussed! We were interested in every detail, all our questions were answered. The medicine arrived at the agreed time and place, where I could easily pick it up. We will use it tomorrow morning. Thank you very much for everything! We highly recommend everyone.org to everyone!

Reply from everyone.org
They performed a Miracle! The medicine we needed was incredibly difficult to obtain, and they managed to get it for us ! They treated us with kindness, empathy and professionalism the entire time . Thank you so much to the entire Everyone.org !! You gave us hope for my fathers life thank you so much 🙏🏼 form my whole Mexican Family thank you , thank you , thank you .

Reply from everyone.org
My Wife and I, thank God for having found Every One, an Organization with humanist ideals offering a high quality service, in addition their prices for the medication we purchased were 30 % cheaper, than other options
I highly recommended this exemplary healthcare organization, with special thanks to Salsabilatul, Simona and especially to Luigi who represents the best of the Organization.

Reply from everyone.org
I was extreamely pleased to find a specific product that is not sold in my country. They explained everything and the purchase process was easy and I received my product in a short period of time.

Reply from everyone.org
They acted quickly, after a computer glitch, to ensure that I received my medication on time!

Reply from everyone.org
The team at Everyone.org were absolutely amazing from the second I got in touch until I received my order. They were with me every step of the way and went above and beyond to help, answer any queries and get my order to me as quickly as possible. I always felt in good hands due to the 5 star service and support and cannot thank them enough. I would highly recommend Everyone.org for first class, professional but also personal service which is exactly what I needed given the order was urgently required for my 10 year old daughter. I will always be grateful for their customer support during a very stressful time.

Reply from everyone.org
The medicine we required is not available in South Africa, so we were able to source it via Everyone.org. The sourcing, ordering and shipping process was flawless. We were updated constantly by the best asset in Everyone.org, namely Luigi Apostolico (Logistics Manager Amsterdam). I only ever dealt with Luigi. The bottle neck occurred when the medicine arrived in South Africa. Unfortunately, we were not prepared for the red tape and customs / medical controls required by our country. It is incredibly difficult to import Section 21A medicine without the correct permits. To this end, Luigi supplied us with all the necessary documents to process the import via SAHPRA. Everyone.org should be aware that sending medicine to South Africa is complicated, to say the least. Anyway, as the saying goes, all's well that ends well, and after 85 days I have finally received my meds. People as good as Luigi are hard to come by these days, and whatever he is being paid, in my opinion, he should be paid double. He is a wonderful human being. He kept in constant contact via WhatsApp, email and calls and for the duration of this ordeal, he was our only hope. He made every effort to accommodate us, offering us alternative arrangements should the goods have had to be returned. Thank you very much again Luigi, regards Alan Griffith

Reply from everyone.org
We were looking for the medicine Ohtuvayre, which is currently only available in the USA. Finding sources in Europe was challenging, as the medicine is not yet approved by the EMA.
The communication between us and the team from company was very organized. Before making the payment, I was in contact with the medicine access expert Salsa, who was providing clear answers to all my emails very quickly and was always available for a call whenever I needed.
Once the payment was complete, I was in contact with logistics manager Luigi. He was highly helpful, ensuring we would receive the medicine as soon as possible. He was providing daily updates during the shipping process.
P.S. In case you have any doubt about whether this organization is a reliable source to get your medicine (as I did initially), you can easily convince yourself that they are indeed GDP-certified wholesale distributors on the publicly available EU database for GDP certifications

Reply from everyone.org
Great experience with Everyone.org from start to finish. We contacted them due to the difficulties obtaining our required medicine in the UK and luckily came across everyone.org on Google. They were extremely patient and accommodating from first discussions, price queries, and options for delivery. Salsa, Elena and Luigi provided an exceptionally kind service from start to finish. Would highly recommend

Reply from everyone.org
Everyone.org was always transparent from the quotation process to the shipment of the medication. Their follow-up was constant until we had the medication in our hands, and they took care of every detail to ensure everything went well. They addressed all our requests to make the shipment effective and to ensure the import license were approved easily by our Health Authorities. Everyone.org is a reliable option for obtaining medications that are not available in our country.

Reply from everyone.org
Great communication right to the very end from Luigi the Ops Manager. Easy to order and upload prescription. Maybe could do with a checklist of things you need to take with you when you collect from pharmacy. But otherwise great service

Reply from everyone.org
The Everyone team supported me by providing precise information and answering my questions patiently. They were also very dedicated to shipping and delivering the medicine.

Reply from everyone.org
The first round was a bit bumpy, but after all i beleive we were the first one to import our medicine to Europe.
The second round was much smooter. Reltively qucik delivery smooth pick up.
Everyone.org gave our little one a fighting chance. THANK YOU

Reply from everyone.org
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