Everypaw is a fantastic company, hence why i took them on to become my pet's Insurance. The Only draw back is that when you set up the account as i did. This didn't allow acces directly to look and ch... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Every Paw have been fantastic. It's bad enough when your loved family pet is poorly, but knowing your pet insurance are there supporting you all the way is one less worry. Their prompt settlement for... See more
Company replied
Everypaw have been absolutely brilliant! I’ve had to make two separate claims recently and both were handled so quickly and efficiently. The money was in my account before I even had a chance to worry... See more
Company replied
My old provider increased the renewal considerably, after being with them for years. I shopped around and looked for quotes, "Everypaw" came up best for my circumstances. They gave great explanation o... See more
Company replied
Company details
- #29 of 34 best companies in Pet Insurance Company
About Everypaw
Written by the company
Here at Everypaw, we love your pet almost as much as you do, and their health and happiness mean the world to us. Every day with those paws is precious, so for you to enjoy the cuddles, we want our insurance to give you peace of mind.
We're not just about covering vet bills; every policy comes with a whole range of additional benefits. The Pet Portal makes policy management easy with our online claims service. And our Petcall service gives you unlimited access to our RCVS-qualified vet team over the phone, live chat or video call.
So if you ever feel a bit 'for pet's sake', know Everypaw will be there for you and your pet when you need it most.
Visit our siteContact info
United Kingdom
- everypaw.com
4.3
Excellent
1K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Everypaw
Excellent news! We’re so pleased you’re here Geoffrey, Many thanks the Everypaw team.
Everything has gone smoothly so far
Everything has gone smoothly so far, it was easy to join and the price is very competitive, I am looking forward to EveryPaw looking after my four legged friend.
10 February 2026
Reply from Everypaw
Thank you for choosing to take out your pet insurance policy with Everypaw. It's a pleasure to welcome you and pet to our Everypaw family. Many thanks the Everypaw Team
Happy with insurance not overpriced…
Happy with insurance not overpriced very reasonable
10 February 2026
Reply from Everypaw
Good Morning, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family, Many thanks The Everypaw Team
New to this company.
New to this company and relied on existing customer reviews in selecting EVERYPAW. Early days and so far so good.
20 February 2026
Reply from Everypaw
Thank you for choosing to take out your pet insurance policy with Everypaw. It's a pleasure to welcome you to our Everypaw family, Many thanks the Everypaw team.
Whole process from start to finish was…
Whole process from start to finish was effortless, good rates happy with the service i received
18 February 2026
Reply from Everypaw
Thank you for your positive feedback Teri. We’re so happy we could help! Many thanks The Everypaw Team.
Easy navigation, great website and prices
Easy navigation, straight forward and affordable prices for multi pet insurance.
21 February 2026
Reply from Everypaw
Good Morning Charlie, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family, Many thanks The Everypaw Team
Simply the best insurance for my older…
Simply the best insurance for my older dog 🐕 simple to use and would well recommended 👌
22 February 2026
Reply from Everypaw
Hiya Lisa. Thank you for choosing to take out your pet insurance policy with Everypaw. It's a pleasure to welcome you to our Everypaw family. We appreciate your feedback. Many thanks, The Everypaw Team.
Reply from Everypaw
Good Morning Fay. Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family. Many thanks, The Everypaw Team.
It was a lovely experience chatting to…
It was a lovely experience chatting to Ang about my pet insurance policy. She was very polite and professional and fun to chat too. I’m glad I have decided to insure my dog with Everypaw Insurance.
17 February 2026
Reply from Everypaw
Hey Linda, we are so pleased that you have received excellent service from us. We love hearing from our Everypaw customers, Many Thanks the Everypaw Team
Reply from Everypaw
Good Morning Matthew, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family. Many thanks, the Everypaw Team.
Missed opportunity
At renewal, my premium increased, and I found a reputable insurer offering higher coverage at a lower price. I called after receiving a message suggesting there may be an offer available. During the call, I clearly explained my reason for leaving; however, this was not addressed. Instead, the focus shifted to unrelated points about potential pre-existing conditions, despite my confirming my cat has had no issues and I have made no claims.
The policy was then cancelled without any meaningful attempt to match or discuss the value I had found elsewhere. I also declined the voucher offered, as it did not provide overall benefit.
As an business you should value genuine efforts to retain customers, and unfortunately this interaction did not reflect that.
21 February 2026
Unprompted review
Reply from Everypaw
Hi Debbie, I am sorry to hear you are unhappy with your renewal price. If you did wish to discuss the circumstances surrounding our Customer Service in more detail, our Customer Service team would be more than happy to assist you and can be reached on: 0344 543 1009. Please note we are available Monday-Friday 8.30am - 6pm. Many thanks, The Everypaw Team. Many thanks, the Everypaw Team.
Very dissappointedewith the service…
Very dissappointedewith the service have been on phone for few hours still no answer was hoping for help.
The emergency number was non existant.
Had to visit the vet and dog died very upsetting
18 February 2026
Unprompted review
Reply from Everypaw
Hi Maxine, Firstly we are sorry to hear about the loss of your pet. If you did wish to discuss the circumstances surrounding our service in more detail, our Customer Service would be more than happy to assist you and can be reached on: 0344 543 1009. Please note we are available Monday-Friday 8.30am - 6pm. Many thanks, The Everypaw Team.
Reply from Everypaw
Good Morning Alex, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family. Many Thanks the Everypaw Team.
Excellent company♥️
Excellent company, there is every details there for you to see, clear and secure, easy to use, cheaper than most insurance company, policy details are very clear to understand, thank you everypaw❤️
28 January 2026
Reply from Everypaw
Good Morning Kathleen, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family. Many thanks, the Everypaw Team.
Absolute joke ,fraud of a company
Absolute joke ,fraud of a company, stay clear.
7 years I have been with them and cancelled today as they refused to pay out on the only claim I have ever submitted, 36 pages of terms and conditions to wiggle Thier way out of paying, Animal friends on the other hand have been brilliant with my other dog. If only 1 person chooses not to use everypaw after reading this then job done.
13 February 2026
Unprompted review
Reply from Everypaw
Hi John, I am sorry to hear you are unhappy with our service. If you did wish to discuss the circumstances surrounding your declined claim in more detail, our Customer Service would be more than happy to assist you and can be reached on: 0344 543 1050. Please note we are available Monday-Friday 8.30am - 6pm. Many thanks, The Everypaw Team. Many thanks, the Everypaw Team.
Easy to claim and paid directly to vet without quibble
No dramas or unreasonable delays at all in assessing and paying our claim direct to our vet and a continuation claim was accepted and paid within 5 days. Very impressed
22 January 2026
Unprompted review
Reply from Everypaw
Good Morning Will, we’re glad we have been able to help you while your pet receives treatment. We wish them the best and hope they make a speedy recovery. Many thanks, the Everypaw Team.
Excellent claim service
I have made 2 claims for the same condition. Both claims were paid out very quickly. To submit the claims online was very quick and easy. They sent texts/emails to update me along the way, and the money paid into my bank account within days.
For example- claim logged Tuesday night 8pm. I received a SMS Wednesday 8am to confirm receipt of claim. Then by Thursday 5:15pm I received another SMS to confirm payment has been made and will be in my account within 5 days. I have logged in online to view the claims letter and all good. Thank you!
10 February 2026
Unprompted review
Reply from Everypaw
Thank you Emily for leaving your positive feedback of Everypaw, we're so happy we could help! Sorry to hear that your pet had been unwell. We hope they are feeling much better now and back up and running around on those thunderous paws. Many thanks, the Everypaw Team.
Sneak price increases
Sneak price increases even on the much advertised ‘life policies’ during auto-renewals. £420 for a 3 year old cat with no claims.
Avoid
8 February 2026
Unprompted review
Reply from Everypaw
We are sorry to hear that you are unhappy. If you did wish to discuss the circumstances surrounding your renewal in more detail, our Customer Services Team would be more than happy to assist you and can be reached on: 0344 543 1009. Please note we are available Monday-Friday 8.30am - 6pm. Many thanks, The Everypaw Team.
easy to sort out
easy to sort out, i had a slight problem with the dogs name, which Everypaw sorted with no fuss and promptly.
27 January 2026
Reply from Everypaw
Hi there Chris, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family. Many thanks, the Everypaw Team.
Super easy to make a claim though the…
Super easy to make a claim though the app. Speedy payment received. All seems great so far.
29 January 2026
Reply from Everypaw
Hi there Louise, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family. Many thanks, the Everypaw Team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.