Everypaw Reviews 1,371

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 328 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting the ease and efficiency of the claims process. Many people appreciate the quick payout of claims, often within days, and the straightforward online portal for submissions. The company is often praised for providing peace of mind and for its supportive customer service team. However, some customers expressed dissatisfaction with significant premium increases upon renewal, even without making claims, or after only one claim. A few people also mentioned issues with logging in or with the company's policy regarding older pets, specifically concerning coverage for cremation or certain conditions.

What people talk about most

Claim

People report ambiguous experiences with claim. Many reviewers found the claims process easy, quick, and... See more

Service

Clients share positive opinions on service, with many praising the efficiency and ease of the process, from... See more

Price

Reviewers highlight ambiguous aspects of price. While some customers found the prices competitive and... See more

User experience

Users describe positive interactions with user experience, highlighting the straightforward and... See more

Payment

Customers had ambiguous experiences with payment. Many reviewers praised the quick and easy claim process,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everypaw is a fantastic company, hence why i took them on to become my pet's Insurance. The Only draw back is that when you set up the account as i did. This didn't allow acces directly to look and ch... See more

Company replied

Rated 5 out of 5 stars

Every Paw have been fantastic. It's bad enough when your loved family pet is poorly, but knowing your pet insurance are there supporting you all the way is one less worry. Their prompt settlement for... See more

Company replied

Rated 5 out of 5 stars

Everypaw have been absolutely brilliant! I’ve had to make two separate claims recently and both were handled so quickly and efficiently. The money was in my account before I even had a chance to worry... See more

Company replied

Rated 5 out of 5 stars

My old provider increased the renewal considerably, after being with them for years. I shopped around and looked for quotes, "Everypaw" came up best for my circumstances. They gave great explanation o... See more

Company replied


Company details

  1. #29 of 34 best companies in Pet Insurance Company

About Everypaw

Written by the company

Here at Everypaw, we love your pet almost as much as you do, and their health and happiness mean the world to us. Every day with those paws is precious, so for you to enjoy the cuddles, we want our insurance to give you peace of mind.

We're not just about covering vet bills; every policy comes with a whole range of additional benefits. The Pet Portal makes policy management easy with our online claims service. And our Petcall service gives you unlimited access to our RCVS-qualified vet team over the phone, live chat or video call.

So if you ever feel a bit 'for pet's sake', know Everypaw will be there for you and your pet when you need it most.

Visit our site

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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Rated 3 out of 5 stars

The policy i bought suits my dog

The policy i bought suits my dog , but struggling to get on top of the online portal

2 October 2025
Everypaw logo

Reply from Everypaw

Good Morning Annemarie, thank you for taking out pet insurance with us. We appreciate your feedback! If you would like assistance with your portal, please call our Customer Services team who can assist you further: 0344 543 1050. Many thanks, the Everypaw Team.

Rated 5 out of 5 stars

Everypaw have been absolutely brilliant!

Everypaw have been absolutely brilliant! I’ve had to make two separate claims recently and both were handled so quickly and efficiently. The money was in my account before I even had a chance to worry about it! Such an easy, drama-free experience, exactly what you want when you’re already stressed about your pet. Couldn’t recommend them more!

21 October 2024
Everypaw logo

Reply from Everypaw

Hi Millie, we’re glad we have been able to help you while your pet receives treatment. We wish them the best and hope they make a speedy recovery. Many thanks, the Everypaw Team.

Rated 5 out of 5 stars

Good communication

Good communication, kept me informed all the way

10 July 2025
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Reply from Everypaw

Thank you for your positive feedback Vicky. We’re so happy we could help! Many thanks, the Everypaw Team.

Rated 4 out of 5 stars

Everypaw is a fantastic company, just the log in side to your account needs looking into

Everypaw is a fantastic company, hence why i took them on to become my pet's Insurance. The Only draw back is that when you set up the account as i did. This didn't allow acces directly to look and check the policy that you have just purchased. it took 3 three seperate attempts to be able to log in, being told my log in was invalid prior to it allowing me in using the original password set up. I look forward to using Everypaw for many more years to come ..

1 October 2025
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Reply from Everypaw

Good Afternoon Andrew. Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to the Everypaw family! If you are still experiencing issues logging into the portal, please contact our customer service team on 0344 543 1050 and we can assist you further. Many thanks, the Everypaw Team.

Rated 4 out of 5 stars

Only just joined but appears to be

Only just joined but appears to be
Efficient.

9 September 2025
Everypaw logo

Reply from Everypaw

Good Afternoon Graham, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family. Many thanks, the Everypaw Team.

Rated 5 out of 5 stars

Great service & no issues sorting out…

Great service & no issues sorting out claim for my dog she’s all well now, Thank you very much

31 January 2025
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Reply from Everypaw

Thank you for your lovely comments about the customer service you’ve received from us. We’re delighted we’ve been able to help you and we are happy to hear your pet is feeling better! Many thanks, the Everypaw Team.

Rated 5 out of 5 stars

Fantastic experience

We sadly lost our puppy, I called Every paw and they explained everything and dealt with my vet. They paid the claim very quickly. If i get another pet I would definitely use them again. The staff were berry friendly and helpful during this difficult time.

20 September 2025
Unprompted review
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Reply from Everypaw

Good Afternoon Vicky, we’re glad we could help make a difficult time more manageable for you to deal with; we’re very sorry for your loss. Many thanks, the Everypaw Team.

Rated 5 out of 5 stars

Easy to sign up good policy covers…

Easy to sign up good policy covers everything I need for my puppy
Good price

19 September 2025
Everypaw logo

Reply from Everypaw

Good Afternoon Sally, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your puppy to our Everypaw family. Many thanks, the Everypaw Team.

Rated 5 out of 5 stars

Easy to use site

Easy to use site , everything I needed to keep my dog safe .

15 September 2025
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Reply from Everypaw

Hi there Mrs Britton, thank you for your feedback! Many thanks, the Everypaw Team.

Rated 5 out of 5 stars

Great value

Easy to set up.

28 September 2025
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Reply from Everypaw

Hi Donna, we are so happy to welcome you and your pet to our Everypaw Family! Many thanks, the Everypaw Team.

Rated 5 out of 5 stars

Highly Recommend.

Clear and concise information on website .
Easy to navigate and to purchase pet insurance for my new dog .

14 September 2025
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Reply from Everypaw

Good Afternoon Brian, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your dog to our Everypaw family. Many thanks, the Everypaw Team.

Rated 5 out of 5 stars

Was easy to set up pet insurance i was…

Was easy to set up pet insurance i was worried about swapping but it wasn't as bad as I thought it was going to be

24 September 2025
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Reply from Everypaw

Good Morning Mary, Thank you for taking the time to leave a review. We appreciate your feedback. Many thanks, The Everypaw Team.

Rated 5 out of 5 stars

Difficult to review without having made…

Difficult to review without having made a claim but the process was easy and I am reasonably pleased with the policy I got for my Dog.

22 September 2025
Everypaw logo

Reply from Everypaw

Good Morning Steve, Thank you for taking the time to leave a review. We appreciate your feedback. Many thanks, The Everypaw Team.

Rated 5 out of 5 stars

Straightforward process

Straightforward process

20 September 2025
Everypaw logo

Reply from Everypaw

Good Morning Jacqueline, Thank you for taking the time to leave a review. We appreciate your feedback. Many thanks, The Everypaw Team.

Rated 5 out of 5 stars

Quick and clear

Easy to contact, cust service agent able to deal quickly and efficiently with my query.

24 September 2025
Everypaw logo

Reply from Everypaw

Good Afternoon Michael, Thank you for taking the time to leave a review. We appreciate your feedback. Many thanks, The Everypaw Team.

Rated 4 out of 5 stars

Information online was easy to take in

Information online was easy to take in, was very easy to sign up and sign into the portal only 5 stars given as haven't made a claim as yet so cannot comment on or say how well they perform on that

23 September 2025
Everypaw logo

Reply from Everypaw

Good Morning, Thank you for taking the time to leave a review. We appreciate your feedback. Many thanks, The Everypaw Team.

Rated 5 out of 5 stars

Easy to sort out ,claim dealt with…

Easy to sort out ,claim dealt with quick and efficiently

22 May 2025
Everypaw logo

Reply from Everypaw

Thank you for leaving your positive feedback of Everypaw, we're so happy we could help! Sorry to hear that your pet had been unwell. We hope they are feeling much better now and back up and running around.

Rated 5 out of 5 stars

Comprehensive cover offered

Comprehensive cover offered. Easy to complete application for,. Competitive pricing.

11 September 2025
Everypaw logo

Reply from Everypaw

Good Morning Jeff, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family.

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