Purchased the Mor Marshmallow perfume and selection of other Mor products for a family member on their birthday. She was so surprised, everything was beautifully presented and made her feel so special... See more
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A beautifully boxed and excellently presented hamper. The contents were of good quality and there a tempting selection of goodies. The wine was a good South Australia shiraz. Delivery time was 6 days... See more
I had difficulty when trying to purchase on line, so called (phoned) the given number and can only say that as said above, the lady I spoke with was wonderful - so patient and great service. Thank y... See more
The parcel originally ordered on Tuesday morning, Attempted delivery to front reception of the hospital on the Thursday morning but my friend had been discharged. Paid for re-delivery that night! (a... See more
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Unique gifts to suit a wide range of recipients and occasions, delivered Australia-wide
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Good choice and quick delivery
I live in Europe and ordered a gift for my friend in Sydney before I went to bed. The next morning she sent me a text message thanking me for it! It took less than 12 hours...I also liked the wide selection of gifts available. Some were novelty, some practical and there was a range of prices to choose from.
18 October 2016
Unprompted review
Would happily recommend!
There was a tech issue, which they sorted out and also sent a gift to say sorry!!
20 September 2016
Unprompted review
Reply from Everything But Flowers
Hello Erin, thank you for your feedback. We continually review our pricing and look at ways to pass on savings to our customers, and feedback such as yours helps us to do this. Thank you very much for choosing Everything But Flowers. Kind regards, Amy, COO | Everything But Flowers
5 star service
I ordered from Scotland was delivered within 48 hours to Qld excellent service thank you
9 September 2016
Unprompted review
Really easy to use
Really easy to order from NZ and super fast delivery in Australia, I will be back!
9 September 2016
Unprompted review
excellent gift ideas
Excellent services and flowers are presented luxuriously. Very happy for the order. I will have business with you again.
9 September 2016
Unprompted review
Really great, ordered on Friday, delivered on Monday.
Only a star off because I was hoping to get a text saying it was delivered and I also thought I got it in before last orders are collected for the weekend but it arrived Monday. Other than that I loved the range and the person I gifted it to thought it was beautiful too. Will order again.
9 September 2016
Unprompted review
Reply from Everything But Flowers
Hi Cate, thank you very much for your feedback, I am thrilled to hear that you loved our range and your recipient thought the gift was beautiful. The courier that we use for Standard Delivery does not send a text upon delivery, only the tracking email that is sent upon dispatch, but your feedback allows us to look at ways in which we can improve our service to our customers. In regard to the delivery date, the tracking on your order shows that it was dispatched on a Wednesday and delivered with authority to leave on the Thursday just before midday. Please do let us know if we can be of any further assistance by contacting us at sales@everythingbutflowers.com.au or on 1300 459 452. Kind regards, Amy, COO | Everything But Flowers
Perfect for this convenient service
Excellent product and transaction, perfect for my requirement.
2 September 2016
Unprompted review
Very happy
I was very happy with the service, great choice and good quality.
2 September 2016
Unprompted review
Took so long to deliver
I placed my order on a Friday and it wasn't delivered until the following Wednesday. The person I had sent it to had left hospital, the delivery driver just dropped it and left so I had to organise re delivery myself.
14 August 2016
Unprompted review
Reply from Everything But Flowers
Hi Tanita, thank you very much for taking the time to send us your feedback. It's great news that your recipient was discharged from hospital earlier than expected. I am sorry to hear, however, that you were disappointed with the delivery time of the gift. I can see that your order was placed with our standard delivery service, which takes 1-3 business days for delivery. This information is mentioned at checkout when placing the order so that our customers have a clear expectation regarding delivery timeframes. Your order was indeed delivered on the Tuesday morning, which is within our estimated delivery timeframe. We do offer a same day delivery option to Sydney, available at checkout, should you require a faster option for future orders. Thank you again for you taking the time to leave your comments. Kind regards, Amy, COO | Everything But Flowers
Easy and smooth and fast delivery!
Smooth transaction and article arrived on time - it was a little overpriced in my opinion so the whole experience was slightly disappointing when the gift arrived.
12 August 2016
Unprompted review
Reply from Everything But Flowers
Hi Lucy, thank you very much for your feedback, and for choosing Everything But Flowers to send a hamper. I am very pleased to hear that your delivery was easy, smooth and fast! We are continually changing and expanding our range, and all feedback is taken into consideration when setting price points. Your comments are very much appreciated. We also ensure that all hamper contents are detailed on the product page so that our customers have a clear expectation of what is in the hamper prior to purchasing it. Please do let us know if we can be of any further assistance by contacting us at sales@everythingbutflowers.com.au or on 1300 459 452. Kind regards, Amy, COO | Everything But Flowers
Very good.
Ordered a gift for our son-in-law in Australia from the UK. All worked perfectly and gift delivered promptly. Thanks
10 August 2016
Unprompted review
Excellent service & exreme patience on phone when I called from South Africa with many questions
I had difficulty when trying to purchase on line, so called (phoned) the given number and can only say that as said above, the lady I spoke with was wonderful - so patient and great service. Thank you. I most certainly would recommend Everything but Flowers to anyone. Oh, and the great variety of gifts - from the norm to the different is excellent.
6 August 2016
Unprompted review
To write card or nite to recipient not obvious and no reminder built in on site
Gift delivered address as given but due to note or gift tag not evident I overlooked it and was not reminded do you want to write gift tag of note then all finalised before chance to review
5 August 2016
Unprompted review
Reply from Everything But Flowers
Hello Diane, thank you very much for choosing Everything But Flowers to send a gift, and for taking the time to let us know your feedback about your experience. My sincere apologies that your gift arrived without a card message due to this being unclear when the order was processed. We are currently updating the website and your feedback allows us to review how we communicate the card message options to our customers, and the flow that they go through to get to the gift card and checkout pages. Your feedback is much appreciated. Kind regards, Amy, COO | Everything But Flowers
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