Everything But Flowers Reviews 137

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Purchased the Mor Marshmallow perfume and selection of other Mor products for a family member on their birthday. She was so surprised, everything was beautifully presented and made her feel so special... See more

Rated 5 out of 5 stars

A beautifully boxed and excellently presented hamper. The contents were of good quality and there a tempting selection of goodies. The wine was a good South Australia shiraz. Delivery time was 6 days... See more

Rated 5 out of 5 stars

I had difficulty when trying to purchase on line, so called (phoned) the given number and can only say that as said above, the lady I spoke with was wonderful - so patient and great service. Thank y... See more

Rated 1 out of 5 stars

The parcel originally ordered on Tuesday morning, Attempted delivery to front reception of the hospital on the Thursday morning but my friend had been discharged. Paid for re-delivery that night! (a... See more

Company replied

Company details

  1. Events & Entertainment

Information provided by various external sources

Unique gifts to suit a wide range of recipients and occasions, delivered Australia-wide


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

137 reviews

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Rated 5 out of 5 stars

Birthday gift

Delivered promptly, received as described, excellent quality. Thanks will use again

2 August 2016
Unprompted review
Rated 5 out of 5 stars

Gift for friend in Australia

Interesting range of gifts, reasonably priced, easy to order, easy to track, arrived on specified day (her birthday!!). Totally reliable. Will continue to use company, without hesitation.

1 August 2016
Unprompted review
Rated 5 out of 5 stars

Very Happy

Very Happy with purchase as I live interstate to where the present went & the gift I'm told was beautiful presented and they loved the gift. Will definately use again as the gift arrived on time & in excellent condition.

1 August 2016
Unprompted review
Rated 5 out of 5 stars

Life saver!!

Saved me so much time going to shopping centres with a bunch of people. You can't find these kind of gifts at shopping centres anyway. Definitely be ordering again!

26 July 2016
Unprompted review
Rated 5 out of 5 stars

Make someone feel special.

Purchased the Mor Marshmallow perfume and selection of other Mor products for a family member on their birthday. She was so surprised, everything was beautifully presented and made her feel so special. Best thing is these gifts can be enjoyed for longer than a bunch of flowers :)

24 July 2016
Unprompted review
Rated 5 out of 5 stars

Beautiful choice of hampers for all ages

The choice of hampers are amazing, they are well priced and will suit people of all ages, the 2 hampers I sent were for my daughter and son in law. They totally loved the gifts, the way they were packed and quick delivery.

21 July 2016
Unprompted review
Rated 3 out of 5 stars

Mixed review

The actual delivery was beautifully packaged but took 10 days to arrive. As it was meant to be a thank you gift to show recognition of a job well done - it looked like I had forgotten or ordered as an after thought

15 July 2016
Unprompted review
Everything But Flowers logo

Reply from Everything But Flowers

Hi Sandra, thank you very much for your feedback, I am very pleased to hear that you were happy with the packaging of the gift. I am however sorry to hear that you were disappointed with the delivery timeframe. Standard delivery does take 5-8 business days. In the case of your order it was placed on a Friday evening, dispatched on Monday morning and arrived the following Monday, which is 5 business days. We do have an upgraded next day delivery option to Perth available at checkout should you require a faster option for future orders. Thank you again for taking the time to leave your comments. Kind regards, Amy, COO | Everything But Flowers

Rated 3 out of 5 stars

Quality good but delivery let it down

The recipient of the Nina Ballerina doll from Everything But Flowers was delighted with the quality of the gift. However her parents were concerned that the package was left in the foyer of the apartments where anyone could have picked it up. Wouldn't it have been a better idea to drop a card in the letterbox to say they had called and been unable to make a "signed for" delivery? The online tracking appeared to show a signature on delivery, which turned out to be the delivery man/woman's! Fortunately the package was not taken by anyone else - no thanks to the deliverers.

1 July 2016
Unprompted review
Everything But Flowers logo

Reply from Everything But Flowers

Hello, thank you very much for taking the time to leave your feedback. I am very pleased to hear that the recipient was delighted with the quality of their gift. I am sorry to hear that her parents were concerned that the package was left in the foyer. I have looked into your order and can see that authority to leave was given (tick box at the checkout), which means the parcel could be left if the recipient was not available. It is written as ATL on the online tracking, not a signature, which indicates authority to leave. There is an option to choose signature required if you wish to choose this for future orders. Thank you again for your feedback, it has been passed on to our courier partners. Please do let us know if we can be of any further assistance by contacting us at sales@everythingbutflowers.com.au or on 1300 459 452. Kind regards, Amy, COO | Everything But Flowers

Rated 5 out of 5 stars

Overseas shopping

Everything But Flowers is the perfect solution for present buying from NZ for family in Australia. The service is outstanding and it's so easy to do. Even last minute gifts are a breeze. Prices and quality are wonderful too.

26 June 2016
Unprompted review
Rated 5 out of 5 stars

Good to find something different

After years of sending gifts to Australia and New Zealand it was good to find a site that offered a rather different range. I found the service excellent and the recipient was delighted with his gift.

24 June 2016
Unprompted review
Rated 5 out of 5 stars

Great service

The service from this company is excellent. All products ordered were great value and the product description on the website was really accurate. Keep up the great work.

14 June 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

Honest, trustworthy and reliable service. I would recommend you to anyone needing the kind of services you offer.

14 June 2016
Unprompted review

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