Evisa Uae Reviews 548

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

This is the second time i applied visa from this company and I absolutely loved the process. I received the visa in less than 24 hrs and without buying the flight tickets in advance. Highly reco... See more

Rated 5 out of 5 stars

I am a Vietnamese citizen and applied for a UAE turist visa for 30 days. After I filled the form and send it, I received a first e-mail in which I was required to upload more documents like Copy of Re... See more

Rated 5 out of 5 stars

I was having trouble with another agency so I contacted Evisa Uae. They were kind enough to assist me even though I hadn’t purchased their services. They informed me that applying for a second visa at... See more

Rated 5 out of 5 stars

Amazing service, my visa was approved quickly, just in 2 hours even though estimated time was up to 48 hours. Also their customer service is incredibly kind, highly informative, eith their support, a... See more

Company replied

Company details

  1. Visa Agent

Written by the company

Get eVisa service For U.A.E. from evisa-uae.org Follow 3 Simple Steps & apply for Visa application online from Saudi Arabia, Kuwait, Oman & other countries.


Contact info

4.8

Excellent

TrustScore 5 out of 5

548 reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

Appauling service and misrepresenation.

Wrong advice, not contactable, was stranded at the airport for 24 hours, unable to enter, no assistance, and advisors that were unhelpful and not knowledgeable. It cost me two return tickets and international hotel accommodation.

I will never use your service again, and I will make sure that as many people as i can reach are made aware of your scam

12 August 2024
Evisa Uae logo

Reply from Evisa Uae

First, let me express how sorry we are to hear about the difficulties you encountered during your recent trip. We genuinely care about our customers' experiences, and it deeply saddens us that your expectations were not met.

However, we would like to clarify a few points about the situation. As you mentioned, our team was in consistent contact with your wife, Mrs. Phillana, and we provided her with all the necessary information regarding the UAE's current visa policies. We informed her that, since your son is underage and cannot secure a visa solely supported by his father's documents, it was crucial to adhere strictly to the guidelines.

Your family has used our services multiple times before, successfully traveling with visas issued through us. In this particular instance, the issue arose when, at arrival, the officer was informed that your son's purpose for entering was to convert his residence visa into a tourist visa. Please understand that current policies are stringent, and visa conversions are not permitted upon arrival. Had the purpose of travel been declared solely as tourism, this situation could have potentially been avoided.

We recognize how frustrating this must have been, especially after your son’s visa had already been validated and used multiple times before. The return from Dubai without being able to enter is unfortunate, and we share your disappointment. Rest assured, we value your feedback and will take steps to better communicate the nuances of these regulations to prevent any future misunderstandings.

We truly hope that this unfortunate experience will not deter you from considering our services in the future. We remain committed to improving and ensuring that our clients receive the highest level of service and support.

Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Fast and without any problems

Fast and without any problems

26 July 2024
Evisa Uae logo

Reply from Evisa Uae

Thank you so much for taking the time to share your experience with us!

We're thrilled to hear that the process was fast and smooth for you. Our team works hard to ensure that every step is as stress-free as possible, so it's wonderful to know we achieved that for you.

Should you need any further assistance or have any questions in the future, please don't hesitate to reach out. We're always here to help.

Thank you once again for choosing our services. We wish you a pleasant and safe journey!

Rated 5 out of 5 stars

Amazing service

Amazing service, my visa was approved quickly, just in 2 hours even though estimated time was up to 48 hours. Also their customer service is incredibly kind, highly informative, eith their support, all steps were so easy and clear to apply.

2 August 2024
Unprompted review
Evisa Uae logo

Reply from Evisa Uae

Incredible! 🌟 So glad to hear you had such a stellar experience! Getting your visa approved in just 2 hours – that's what we aim for. 🚀 Our team is committed to making sure every step is straightforward and smooth for you. Thanks for highlighting our customer service – we believe in going above and beyond, and it's fantastic to know we hit the mark for you. Thanks for trusting us with your visa, and safe travels ahead! ✈️

Rated 5 out of 5 stars

Good follow-up and achievement

Good follow-up and achievement

25 July 2024
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Reply from Evisa Uae

Thank you for your feedback! We're all about staying on top of things and making sure we achieve the best results for you. Your success is our success! 😊

Rated 5 out of 5 stars

it was nice and goods service to issue…

it was nice and goods service to issue the evisa

19 July 2024
Evisa Uae logo

Reply from Evisa Uae

Hey there,

Thanks so much for the kind words! I'm thrilled to hear that you found our eVisa service both nice and good. Our team works hard to ensure a smooth and efficient process for all our customers. If you ever need assistance again or have any questions, don't hesitate to reach out. We appreciate your trust in us!

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