Evisa Express Reviews 

4,536
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 827 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast and efficient processing times, noting that obtaining travel documents is remarkably straightforward and completely stress-free. People also find the online platform extremely user-friendly, clean, and remarkably easy to navigate for managing their travel applications successfully. Some people were dissatisfied with the costs, mentioning that the added processing fees are significantly higher than standard official government rates. A few travelers additionally felt caught off guard by not initially realizing that this platform operates as a private intermediary service rather than a direct government portal.

What people talk about most

User experience

People report positive experiences with user experience, highlighting that the platform is very practical,... See more

Service

Customers had positive experiences with service, consistently praising the fast, efficient, and professional... See more

Response time

Reviewers highlight positive aspects of response time, noting that correspondence is immediate and very... See more

Price

Clients share negative opinions on price, consistently describing the service as far too expensive and noting... See more

Website

Reviewers mention ambiguous feedback about website experiences, highlighting a clear split in user sentiment.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A bit expensive but because I was wanting a quick result due to travel plans I went with Evisa. Received my visa within 3 days after paying for fast track. So took a load off my mind as I had already... See more

Company replied

Rated 5 out of 5 stars

My experience with Evisa Express was excellent. The application process was simple and very clear, and I didn’t face any complications while filling out the form. The processing was fast, and I rece... See more

Company replied

Rated 5 out of 5 stars

the service provides a simple, straightforward means of applying for the UK visa. Guidance through the steps is clear throughout. The outcome -- obtention of the visa -- occurred in my case about f... See more

Company replied

Rated 5 out of 5 stars

Thank you very much for the suppor, it was in time and very clear. Initialy I was frustrated because I already had payments done for the conference and accomodations. But the process is structured and... See more

Company replied


Company details

  1. #12 of 20 best companies in Visa Agent
  2. #6 of 9 best companies in Visa and passport office

Written by the company

You take care of your trip, we take care of your visa


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(4,536)

940 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very disappointing service – not what I expected

I used Evisa Express to apply for a Saudi visa because I expected a professional visa-processing service that would guide me through the process and provide proper support if any issue arose.

Unfortunately, my experience was extremely disappointing.

After paying for the service and completing the application, I was informed that an “Entry Visa Application Letter” had been issued, but that this was not the actual eVisa and that my application was still being reviewed by the Saudi authorities.

I was then instructed to contact the Saudi Arabian Mission mentioned in the letter and find out whether I needed to attend in person. This left me in a situation where I was essentially required to deal with the Saudi authorities myself, despite having paid Evisa Express to assist with the visa process.

The communication and guidance provided were not clear enough, and the overall experience created unnecessary uncertainty and inconvenience.

For me, the main issue is not simply the delay. It is the lack of clear guidance and effective support after payment, particularly when the application did not proceed as I had expected.

Based on my experience, I would not use this service again unless the company significantly improves its customer support and clearly explains, before payment, exactly what service it provides and what happens if the application requires further action with the Saudi authorities ( they actually informed me the authorities might ask for more details, but they did not tell me that it was not possible to be done at the embassy and it has to go through the agency "Tasheer") and also, they refused to refund or partially refund and I have to pay for the service again !

I hope the company takes this feedback seriously and improves its service for future customers.

18 September 2026
Unprompted review
Rated 5 out of 5 stars

EVISA. Express the best

I am truly satisfied with the service provided by EVISA.EXPRESS. I have been using their company for years now, and they have always delivered excellent service. Thank you very much.

6 September 2026
Rated 5 out of 5 stars

EXCELLENT

Absolutely, 100% happy with the service! Correspondence was immediate and very helpful... fast and efficient service!
Thank you!

7 September 2026
Unprompted review
Rated 3 out of 5 stars

I have a problem

I have a problem...because i complete in one time, but i cant send my passport photo. Then complete the form, and i pay again USD 85, because i cant use the same form

17 July 2026
Rated 5 out of 5 stars

Very easy and clear explanation

Very easy and clear explanation

16 July 2026
Evisa Express logo

Reply from Evisa Express

Thank you so much for your 5-star review! 🌟 We're thrilled that you enjoyed our electronic visa service.

To make your journey even smoother, we'd love to introduce you to another service we offer: ComfortPass

✋️ Meet & Greet: Hassle-free assistance through the airport
⏩ Fast Track: Skip the queues and save time
🌐 Access to 200+ Lounges Worldwide: Relax and unwind before your flight
🚗 Limo Services: Travel in comfort and style to and from the airport Whether you're traveling for business or leisure, ComfortPass will take your airport experience to the next level.

👉 Check it out and travel in style at the following link: https://comfortpass.travel

Rated 4 out of 5 stars

Utmost professional and client oriented services

Truthfully speaking in regards to my first ever experience with EVISA EXPRESS for applying Saudi tourist visa, it was a unique, client/customer oriented approach. The service rendered to me was very swift timely and utmost professional. Woow ! I won’t forget this experience and I will consider it for next evisa applications. I will also talk to friends.
Please keep the good work
Thanks and have a wonderful evening

Dr A Ibrahim

10 July 2026
Rated 5 out of 5 stars

serves is good and fast easy

serves is good and fast easy

9 July 2026
Evisa Express logo

Reply from Evisa Express

Thank you so much for your 5-star review! 🌟 We're thrilled that you enjoyed our electronic visa service.

To make your journey even smoother, we'd love to introduce you to another service we offer: ComfortPass

✋️ Meet & Greet: Hassle-free assistance through the airport
⏩ Fast Track: Skip the queues and save time
🌐 Access to 200+ Lounges Worldwide: Relax and unwind before your flight
🚗 Limo Services: Travel in comfort and style to and from the airport Whether you're traveling for business or leisure, ComfortPass will take your airport experience to the next level.

👉 Check it out and travel in style at the following link: https://comfortpass.travel

Rated 5 out of 5 stars

Swift and fast processing

Swift and fast processing. They are awesome.

8 July 2026
Unprompted review
Evisa Express logo

Reply from Evisa Express

Thank you so much for your 5-star review! 🌟 We're thrilled that you enjoyed our electronic visa service.

To make your journey even smoother, we'd love to introduce you to another service we offer: ComfortPass

✋️ Meet & Greet: Hassle-free assistance through the airport
⏩ Fast Track: Skip the queues and save time
🌐 Access to 200+ Lounges Worldwide: Relax and unwind before your flight
🚗 Limo Services: Travel in comfort and style to and from the airport Whether you're traveling for business or leisure, ComfortPass will take your airport experience to the next level.

👉 Check it out and travel in style at the following link: https://comfortpass.travel

Rated 5 out of 5 stars

My experience with this agency is 10/10…

My experience with this agency is 10/10 starting from their documentation, responds and assistance. My visa is granted and i want to say thank you.🙏

Highly recommend them for your visa processing

20 June 2026
Unprompted review
Evisa Express logo

Reply from Evisa Express

Thank you so much for your 5-star review! 🌟 We're thrilled that you enjoyed our electronic visa service.

To make your journey even smoother, we'd love to introduce you to another service we offer: ComfortPass

✋️ Meet & Greet: Hassle-free assistance through the airport
⏩ Fast Track: Skip the queues and save time
🌐 Access to 200+ Lounges Worldwide: Relax and unwind before your flight
🚗 Limo Services: Travel in comfort and style to and from the airport Whether you're traveling for business or leisure, ComfortPass will take your airport experience to the next level.

👉 Check it out and travel in style at the following link: https://comfortpass.travel

Rated 5 out of 5 stars

ETA was processed timely and without…

ETA was processed timely and without complications.

1 July 2026
Evisa Express logo

Reply from Evisa Express

Thank you so much for your 5-star review! 🌟 We're thrilled that you enjoyed our electronic visa service.

To make your journey even smoother, we'd love to introduce you to another service we offer: ComfortPass

✋️ Meet & Greet: Hassle-free assistance through the airport
⏩ Fast Track: Skip the queues and save time
🌐 Access to 200+ Lounges Worldwide: Relax and unwind before your flight
🚗 Limo Services: Travel in comfort and style to and from the airport Whether you're traveling for business or leisure, ComfortPass will take your airport experience to the next level.

👉 Check it out and travel in style at the following link: https://comfortpass.travel

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