Evolution Reptiles Reviews 

228
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

First time customer an being old an not techno sauve navigating the site/checkout didn't pose a problem. Delivered within 28hrs from placing order. All well packaged an very much alive. Order of isopo... See more

Rated 5 out of 5 stars

Your first little friend, will not be alone. This shop and staff are amazing. We go back frequently, as we use Petes boarding service. Which if i may say, is also100% .! You will end up with another a... See more

Company replied

Rated 5 out of 5 stars

This is the most amazing reptile shop .I would never go anywhere else, the staff are always so helpful and knowledgeable and so friendly . The animal enclosures are so beautifully displayed and the sh... See more

Company replied

Rated 5 out of 5 stars

It was really nice and the lady on the counter was welcoming I got an orchid mantis but died as a nynth and ill be back maybe just for a look round plus my sisters came along and said it was like a ca... See more

Company details

  1. Pet shop

Written by the company

At Evolution Reptiles, our passionate Reptile Care Specialists can't wait to welcome you! Whether you're looking to buy your first reptile, expand your collection, or simply admire our fascinating creatures, you’ll always be greeted with a warm smile at our Kidlington shop. Why Visit Us? Over 20 Years of Expertise: With decades of experience in working with and breeding reptiles, amphibians, and invertebrates, you can trust us with all your pet needs. Our extensive knowledge ensures you get the best advice and care for your beloved pets. Specialist Team: Our dedicated team of specialists is not only knowledgeable but also enthusiastic about reptiles. They are always ready to share their love for these amazing creatures with you, providing insights and answering any questions you might have. In-House Breeding: We take pride in breeding many of our animals right in-store, ensuring they receive the best care from day one. This allows us to provide you with healthy and well-cared-for pets that are a joy to bring home. Variety of Species: Discover a wide range of reptiles, amphibians, and invertebrates available in-store, each species more captivating than the last. Whether you’re a seasoned reptile enthusiast or a curious beginner, our diverse selection will surely fascinate you. Comprehensive Services: From boarding to nail clipping, we offer a range of services to keep your pets healthy and happy. Come visit us and experience the Evolution Reptiles difference! We look forward to welcoming you and sharing our passion for reptiles with each and every visitor.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

228 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(228)

16 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Arrived in good time.

Arrived quickly.

9 February 2022
Evolution Reptiles logo

Reply from Evolution Reptiles

Hi Emily, sorry to hear that your mini mealworms were not in a the condition you expect. I will contact you and arrange for a replacement to be sent to you. We do not send old stock.

Rated 4 out of 5 stars

Very good :)

The order came later than I expected due to the product being taken off the shelves, but when it arrived it was well packaged, well frozen and undamaged. Very good product and service! :)

22 January 2022
Rated 5 out of 5 stars

Evolution reptiles are fantastic

Evolution reptiles are fantastic. They were friendly, informative and extremely knowledgeable. We are now the proud owners of a very happy African fat-tailed gecko and a 13 year old boy who is delighted with his new pet (and now a walking oracle on geckos!).

20 January 2022
Rated 5 out of 5 stars

We ordered a 4ft vivarium and a 6ft one…

We ordered a 4ft vivarium and a 6ft one . Brilliant quality , fast delivery , the 6ft one took a little longer but we were informed about this being out of stock right away so we were fine with this . Over all were really happy with the products and will defiantly use this company again . Thank you

17 November 2021
Unprompted review
Rated 5 out of 5 stars

I have used Evolution for years and…

I have used Evolution for years and I’ve always had a great experience. They are very knowledgeable and friendly. I always recommend them whenever anyone needs any reptiles or products.
I’ve been using the live feed service to my door and it’s always very prompt and good quality.

13 November 2021
Rated 4 out of 5 stars

A bit slow to get the order going and…

A bit slow to get the order going and delivered and the payment screen can be confusing, if you don't look carefully you get roped into joining moona payments, i was convinced i was paying normally via visa and even selected no when asked if i wanted to save 5 pound but still somehow it went through moona and came up as moona payment on my card, had to email moona to make sure i hadn't joined them in error, they were very good and quick about it and assured me i hadnt, otherwise all good.

10 November 2021
Evolution Reptiles logo

Reply from Evolution Reptiles

Hi Vince, thank you for your review. Sorry to hear that you found Moona confusing. I will pass your feed back on to them. With Moona if you become a member (for a charge) you save £5 on every order but you can pay through their system without becoming a member.

Rated 3 out of 5 stars

Product missing from order

Really high quality products and at a good price, but did not receive one of my products in my order so must say I am disappointed. Apart from that great service all round.

10 November 2021
Evolution Reptiles logo

Reply from Evolution Reptiles

Hi Sam, Thank you for your review. Please email me at info@evolutionreptiles.co.uk with the details of the missing item and I will look into this for you. - Pete

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look