Evolve Motor Company Reviews 

1,130
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 286 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly approach, making the entire process smooth and stress-free. Many highlight exceptional customer service, with team members often going above and beyond. People are delighted with the vehicles, finding them exactly as described, immaculately presented, and in excellent condition, ensuring a seamless and easy buying or selling journey without pressure. However, some people mentioned dissatisfaction with aftersales communication and vehicle preparation issues. A few also found staff interactions unprofessional or dismissive.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the excellent and professional... See more

Product

Customers consistently note positive experiences with product, with many reviewers expressing satisfaction... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as straightforward,... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and professional staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased a Turmeric Yellow Golf R from Evolve Motor Company, and I couldn't be happier. The car is absolutely stunning and exactly as described. Huge thanks to Nick, who was incredibly ame... See more

Company replied

Rated 5 out of 5 stars

Sold my Mercedes no issues at all a very friendly team took care of everything and made the sale as simple as possible for myself thanks to Matt who guided me through everything on the phone and Ben w... See more

Rated 5 out of 5 stars

Dear paul Its been absolutely pleasure meeting you and appreciate your effort while buying new car. You have excellent attitude to deal with customers and will go long way in your career. I would... See more

Company replied

Rated 5 out of 5 stars

Made several visits to EMC looking to purchase a Q3 Vorsprung for the wife. Harry, who I dealt with throughout, was very helpful and understanding of what I was looking for within my budget. The car w... See more

Company replied


Company details

  1. Car dealer

Information provided by various external sources

Specialist in used car sales.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 8% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.8

All reviews

(1,130)

288 reviews in the last 12 months

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Rated 5 out of 5 stars

I recently used evolve motor company…

I recently used evolve motor company and the customer service was amazing they couldn’t be more helpful if they tried, nothing was too much for them. I would highly recommend them to anyone for a smooth purchase and will be recommending to friends and family if the need for them arises I would definitely use again in the future too, thank you again for making this a positive experience and hassle free.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

Happy Customer

I just want to say this company went above and beyond to get me into my dream car for a while, I have dealt with this dealership before especially Matthew (Matt), honestly so approachable and answered all my questions if management see this give hime a little raise

28 May 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Thank you for collecting your new car from us. it was a pleasure meeting you and assisting you with your new car purchase

Rated 5 out of 5 stars

Would recommend this car sale garage to anyone

Would recommend this car sale garage to anyone. Shane was brilliant and so easy to deal with. Got the car prepped so quickly for me to a high standard considering I purchased it on a bank holiday weekend. I will definitely be back to purchase my next vehicles from here! Thank you again to the team, they are all great.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant experience

Brilliant experience. Had Matthew throughout our service and very impressed with his professionalism and customer service. All staff welcoming when we arrived and made our experience pleasant. 10/10 and would highly recommend.

23 May 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Thank you for collecting your new car from us. it was a pleasure meeting you and assisting you with your new car purchase

Rated 5 out of 5 stars

Had an amazing experience here

Had an amazing experience here. All really friendly with a quick and easy process when purchasing the car. Paul was handling the sale for me, he was available 24/7 for any questions and made the experience of buying the car stress free, definitely recommend.

22 May 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Thank you once again for your business. Many thanks Paul from Evolve.

Rated 5 out of 5 stars

Paul was amazing

Paul was amazing, absolutely handled everything smoothly and will definitely come here again in the future.

22 May 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Thank you once again for your business. Many thanks Paul from Evolve.

Rated 1 out of 5 stars

Avoid

Avoid. They sell cars without informing you about proper car service details just fobbing you off.
Communication is a joke worst ever experienced. Bought a g wagon which had a number of faults and not proper service history, not truthful at all about the car so don’t trust them

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

I recently bought a car from these guys - and they’re brilliant. Paul was great from the get go, super fast replies, checking in and sorting everything out prior to collection. Would definitely buy another car from them.

16 May 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Thank you once again for your business. Many thanks Paul from Evolve.

Rated 5 out of 5 stars

I had been searching for a Golf R for a…

I had been searching for a Golf R for a while and visited many garages, none of which came close to the service I had at Evolve, from Matthew. He made the whole process enjoyable, smooth and stress free and always had time to answer any questions I had. Would 100% recommend Evolve. I will certainly be back!

16 May 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Thank you for collecting your new car from us. it was a pleasure meeting you and assisting you with your new car purchase

Rated 5 out of 5 stars

Very good customer service

Very good customer service, Matthew was really helpful and was very honest about the vehicle we purchased from the outset.
Exactly as described, in very good condition and perfectly presented.
Matthew was great and sent me videos of the vehicle so I didn’t waste my time in travelling down if it wasn’t what I wanted.
I would highly recommend Evolve, and will be using them again!

16 May 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Thank you for collecting your new car from us. it was a pleasure meeting you and assisting you with your new car purchase

Rated 5 out of 5 stars

Very welcoming and everything went very…

Very welcoming and everything went very smoothly . Fit me in to pick up the car when it suited me and car was stunning inside and out.
Would definitely recommend and know I would use these guys again in the future. Thank you evolve motor company 🙏

16 May 2026
Unprompted review
Rated 5 out of 5 stars

An absolute pleasure

From start to finish it’s been a pleasure to deal with Harry. He was knowledgeable, professional and extremely helpful through the whole process. Thank you very much look forward to doing business with you again

13 May 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Hi there, Thank you for your kind review it was a pleasure having you in to collect your new car. Let us know when you're ready for the next one! Best regards, Harry

Rated 5 out of 5 stars

What a fantastic company to buy a car…

What a fantastic company to buy a car from . The initial contact was with Matthew who was superb and informative about the car I was interested in buying. Matthew made the whole process of buying a car seamless, friendly and smooth. No over selling or fake jargon, just straight talking normal conversation, answering all questions clearly.
I bought the car without viewing it in person as I live in Liverpool.
Once the deposit was taken there was a reassurance the car would be ready within the week. In the day of pick up i travelled down via train, then a 7min uber to garage. The car was just how it was presented on the website. I was very satisfied and pleased with the whole process. I highly recommend this company to anyone wanting to buy a great car . Much love to you all at Evolve cars

14 May 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Thank you for collecting your new car from us. it was a pleasure meeting you and assisting you with your new car purchase

Rated 5 out of 5 stars

Great company

Just want to say a massive thank you to Harry. He made the whole process from start to finish so easy and was really efficient with getting everything ready. Absolutely love the car, haven’t stopped smiling ear to ear since buying it.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Harry at Evolve Motor Company was…

Harry at Evolve Motor Company was absolutely fantastic! He made the whole process of buying my S3 smooth and enjoyable. He was knowledgeable, friendly, and really took the time to understand exactly what I wanted. Harry answered all my questions with patience and professionalism, making me feel confident in my purchase. I couldn’t be happier with the service he provided and would highly recommend him to anyone looking for a great car buying experience. Five stars all the way!

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful.

Very helpful staff, especially Harry who i dealt with when I was buying my ford raptor. Would definitely recommend, also have a very nice selection of vehicles.

14 May 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Hi there, Thank you for your kind review it was a pleasure having you in to collect your new car. Let us know when you're ready for the next one! Best regards, Harry

Rated 5 out of 5 stars

Was met on the forecourt by Matt C and…

Was met on the forecourt by Matt C and straight away was put at ease.
Really good service and would 100% use again.

14 May 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Thank you for collecting your new car from us. it was a pleasure meeting you and assisting you with your new car purchase

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