Evolve Motor Company Reviews 

1,128
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 286 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly approach, making the entire process smooth and stress-free. Many highlight exceptional customer service, with team members often going above and beyond. People are delighted with the vehicles, finding them exactly as described, immaculately presented, and in excellent condition, ensuring a seamless and easy buying or selling journey without pressure. However, some people mentioned dissatisfaction with aftersales communication and vehicle preparation issues. A few also found staff interactions unprofessional or dismissive.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the excellent and professional... See more

Product

Customers consistently note positive experiences with product, with many reviewers expressing satisfaction... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as straightforward,... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and professional staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased a Turmeric Yellow Golf R from Evolve Motor Company, and I couldn't be happier. The car is absolutely stunning and exactly as described. Huge thanks to Nick, who was incredibly ame... See more

Company replied

Rated 5 out of 5 stars

Sold my Mercedes no issues at all a very friendly team took care of everything and made the sale as simple as possible for myself thanks to Matt who guided me through everything on the phone and Ben w... See more

Rated 5 out of 5 stars

Dear paul Its been absolutely pleasure meeting you and appreciate your effort while buying new car. You have excellent attitude to deal with customers and will go long way in your career. I would... See more

Company replied

Rated 5 out of 5 stars

Made several visits to EMC looking to purchase a Q3 Vorsprung for the wife. Harry, who I dealt with throughout, was very helpful and understanding of what I was looking for within my budget. The car w... See more

Company replied


Company details

  1. Car dealer

Information provided by various external sources

Specialist in used car sales.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 8% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.8

All reviews

(1,128)

286 reviews in the last 12 months

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Rated 5 out of 5 stars

Really helpful

Really helpful, really quick, excellent service

12 May 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Thank you for collecting your new car from us. it was a pleasure meeting you and assisting you with your new car purchase

Rated 5 out of 5 stars

Matt was fantastic from the moment we…

Matt was fantastic from the moment we entered and made us feel welcome, a great interaction all round. Thanks!

3 May 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Thank you for collecting your new car from us. it was a pleasure meeting you and assisting you with your new car purchase

Rated 5 out of 5 stars

Outstanding service from Evolve today

Outstanding service from Evolve today, their staff are amazing and very respectful so you feel very at ease with them as they go that extra mile to help you. Great service and a very good set of lads. Can’t go wrong and will use them again. Thanks to the whole team at Evolve Motor Company.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Car Purchase

Got approved by a 3rd party finance company, spoke to Mathew and explained the situation and I was in my new car 2 days later!

Mathew and the team are great handover was nice and easy, will definitely be returning.

Thanks guys.

8 May 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Thank you for collecting your new car from us. it was a pleasure meeting you and assisting you with your new car purchase

Rated 5 out of 5 stars

Great customer service by Paul

Great customer service by Paul, helpful and he kept us fully up to date until we came to collect the car! Great stock of quality cars and will definitely be coming back to purchase another car.

8 May 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Thank you once again for your business. Many thanks Paul from Evolve.

Rated 5 out of 5 stars

Really professional company

Really professional company, Paul and Matt B made it a quick and easy experience

7 May 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Thank you once again for your business. Many thanks Paul from Evolve.

Rated 5 out of 5 stars

Great Experience

I recently had an outstanding experience with Shane at Evolve Motor Company Ltd, from the moment I called them to inquire about viewing a vehicle, to getting a better valuation for my part x over the phone, I knew I had to visit them.
When I pulled up at Evolve Shane was in the car park to welcome us, he said I described my vehicle down to a T and said he would stick to his word for the part x price. We then went to the prep area where the new vehicle was waiting. We test drove the vehicle and done the deal, there was no pushy salesman talk just a lot of banter about nice cars.
Two days later we arrived at midday on a Saturday (Busy Day) but Shane couldn’t do enough to make sure the hand over went smoothly.
I would definitely recommend Evolve Motor Company Ltd to anyone as I had an amazing experience.

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Harry

We had harry as our salesman and he gave us a great, friendly and seamless experience I would 100% recommend this garage

5 May 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Hi there, Thank you for your kind review it was a pleasure having you in to collect your new car. Let us know when you're ready for the next one! Best regards, Harry

Rated 5 out of 5 stars

Well worth a visit.

Made several visits to EMC looking to purchase a Q3 Vorsprung for the wife. Harry, who I dealt with throughout, was very helpful and understanding of what I was looking for within my budget. The car we finally purchased was very well prepped and spotless when we picked it up…much to the delight of the wife! Many thanks to Harry and the team for making this a smooth and pleasant experience. They have some very nice cars down there and well worth a visit.

2 May 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Hi there, Thank you for your kind review it was a pleasure having you in to collect your new car. Let us know when you're ready for the next one! Best regards, Harry

Rated 5 out of 5 stars

Mathew was great to deal with and…

Mathew was great to deal with and guided everything though perfectly. Love the car, many thanks!

2 May 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Thank you for collecting your new car from us. it was a pleasure meeting you and assisting you with your new car purchase

Rated 5 out of 5 stars

Highly Recommend

This is our second time purchasing a car from Evolve Motor Company and we cannot recommend them enough. Matts professionalism was outstanding, and both times we have received a fantastic friendly service! Soo happy with our new car will definitely be using them again!

2 May 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Thank you for collecting your new car from us. it was a pleasure meeting you and assisting you with your new car purchase

Rated 5 out of 5 stars

Great experience in purchasing my vehicle from here

I collected my new vehicle from this garage and was a little nervous as it was a long journey and I haven’t come across the garage before. However, I was pleasantly surprised with the quality of the location and customer service.

The individual who assisted me was called Matthew and was extremely helpful as well as reassuring throughout the whole process. Matthew provided prompt responses and all the information required for me to make my decision on purchasing a car from this location.

I would highly recommend visiting this and looking at all the vehicles. All of these were in great condition with a vast range of choice suitable for everyone.

I would also like to thank Matthew and the team for such a great experience in purchasing my vehicle.

17 April 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Thank you for collecting your new car from us. it was a pleasure meeting you and assisting you with your new car purchase

Rated 5 out of 5 stars

Shane and Paul were fantastic and made…

Shane and Paul were fantastic and made the process of buying my x3m seamless and smooth. Made me feel comfortable asking hundreds of questions. Would absolutely buy from there again 100%. Top lads.

24 April 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Thank you once again for your business. Many thanks Paul from Evolve.

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. I would highly recommend Paul was amazing and helped us at every stage of the process. Would use again

24 April 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Thank you once again for your business. Many thanks Paul from Evolve.

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience, very smooth and friendly. Car exceeded my expectations on arrival at the showroom, I drove down from Aberdeen was also made to feel important. Definetly recomend these guys

11 April 2026
Unprompted review
Rated 5 out of 5 stars

I recently purchased a new car with…

I recently purchased a new car with Paul at Evolve, he was very helpful and friendly. Highly recommend using these guys the team is great!

18 April 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Thank you once again for your business. Many thanks Paul from Evolve.

Rated 5 out of 5 stars

Great service at Evolve

Friendly and helpful staff. We had great service from Matthew at Evolve. He made buying our new easy by sorting everything out for us.

17 April 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Thank you for collecting your new car from us. it was a pleasure meeting you and assisting you with your new car purchase

Rated 5 out of 5 stars

What a service!

Absolutely fantastic service from start to finish. Matthew was my sales rep and was in constant contact with me with any updates on the vehicle as the process progressed, I genuinely would not hesitate to purchase another vehicle from these guys. Thanks for the car and see you again in the future.

16 April 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Thank you for collecting your new car from us. it was a pleasure meeting you and assisting you with your new car purchase

Rated 5 out of 5 stars

I previously bought a San marino M3…

I previously bought a San marino M3 Competition and the car is perfect, I could not be happier with the car and the service from this company, I dealt with Paul and he was an absolute pleasure to work with making sure all my needs were met before setting off on my way home, Highly recommend!!!

16 April 2026
Unprompted review
Evolve Motor Company logo

Reply from Evolve Motor Company

Thank you once again for your business. Many thanks Paul from Evolve.

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