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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, most reviewers were somewhat happy with their experience overall. Many customers express significant dissatisfaction with the company's subscription practices, particularly regarding automatic renewals without prior notification. People report being charged for annual subscriptions they no longer use or had forgotten about, often immediately after a free trial, with no reminder emails before the charge. Consumers also find the app itself to be very basic and not worth the cost, especially when compared to other available options. The majority of people were dissatisfied with the customer service, describing it as unhelpful, inflexible, and unresponsive to refund requests, even when the app was barely used or the charge was noticed immediately. However, some customers also noted positive experiences with customer service, highlighting prompt responses and effective issue resolution in certain cases.

What people talk about most

Subscription

People report negative experiences with subscription, primarily due to unexpected auto-renewals and a lack of... See more

Application

Clients share negative opinions on the app, with many expressing dissatisfaction and feeling misled due to... See more

Customer service

Users describe negative interactions with customer service, often citing unhelpful and unsympathetic... See more

Payment

Consumers express significant dissatisfaction with the payment process, particularly concerning unexpected... See more

Refund

Reviewers express widespread dissatisfaction regarding refunds, citing that the company is inflexible and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Very basic programmes and very basic apps. Just get one session with a PT with the price you pay who will be more helpful for workouts.

Rated 2 out of 5 stars

Very basic app with very basic content. Could definitely get more out of one PT session for the amount you pay for this app. Subscribed via their website as I had a discount, not knowing the o... See more

Rated 1 out of 5 stars

Very annoyed I subscribed in 2025, stopped using it in July 2025. I deleted my account on the app, but because I had originally set my account up on the Website, they have charged me an auto r... See more

Rated 1 out of 5 stars

This is insane, the year is 2025 and this company will take money out of your account without any notifications prior to the renewal. Imagine having a yearly subscription you forgot about and t... See more


Company details

  1. Fitness and nutrition

Written by the company


Contact info

2.9

Average

TrustScore 3 out of 5

672 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Keeps me motivated and the app itself…

Keeps me motivated and the app itself is very user friendly. I love that I can see a demo of all the moves so my technique is always correct.

26 March 2024
EvolveYou logo

Reply from EvolveYou

Great to hear, you'll also now have access to the 'learn' tab where there are many videos you can watch to support you on your journey 😊

Rated 5 out of 5 stars

Best app for gym ⭐️

Evolve you app has honestly helped me so much in the gym. Kept me on track with workouts and the gains I’ve made are incredible!

26 March 2024
EvolveYou logo

Reply from EvolveYou

Love this! We'd love to know more about your journey so always tag us in anything you share 😊

Rated 5 out of 5 stars

Just so helpful and consistent

Just so helpful, most sophisticated app out there in my opinion, I’ve tried a few .. was a member of plus now for all users which I think is the right move x

26 March 2024
EvolveYou logo

Reply from EvolveYou

Thank you for your review, we're always listening to our community members and appreciate your feedback ✨

Rated 5 out of 5 stars

Very happy!

Super easy to order, speedy delivery and amazing quality products packaged with care. Very happy with the service all round , no complaints at all!

26 March 2024
EvolveYou logo

Reply from EvolveYou

We're glad to hear you loved your new fitness bundle ✨

Rated 2 out of 5 stars

App doesn't work

For over a week now, the app has not been working. I wanted to extend my membership and pay the monthly fee, but it keeps getting declined. This issue is incredibly frustrating and disrupting the fitness journey I've embarked on.

31 March 2024
Unprompted review
EvolveYou logo

Reply from EvolveYou

Hi Barbara, sorry to hear that you have been having trouble extending your membership. Please drop the team and email at community@evolveyou.app so we can help sort this for you.

Rated 5 out of 5 stars

I love all of the different programs

I love all of the different programs. The variety is the best part. I also love that most workouts are under 1 hour. Everyone is so positive and it’s nice that I can go at my own pace.

I’m a former D1 athlete, so for 11 years I always had a coach telling me what to do for workouts, lifts, recovery, etc. and I always had a coach and teammates. When I graduated, I stopped working out all together because I didn’t know what to do

This program has allowed me to feel apart of a team by the EvolveYou community, has given me multiple coaches to help me figure out my favorite training style, and all of my workouts are planned for me so all I have to do is show up! It’s amazing!!!

The gym is less daunting now!

16 March 2024
EvolveYou logo

Reply from EvolveYou

Hi Krista, thank you for such a lovely review. We're so glad that the app can continue to support you in your fitness journey as well as helped you figure out your favourite training style. We have so many exciting things coming this year that we're sure you'll love!

Rated 5 out of 5 stars

Just What I Needed

I've been using the app for just over a week now and I AM LOVING IT! I have the option of several different programs (I'm doing 3-day Strong). I go to the gym 5 days a week but wanted to build in 2 cardio-focused days. I used the search feature and found Treadmill and Stairmaster HIIT workouts, which are the perfect length and intensity. This is the first fitness app that has all I need for a great workout all in one place. I can track weight, reps, rest, etc in an easy to use platform. I'm so glad I found this on Instagram and was able to take advantage of the 30% off.

18 March 2024
Unprompted review
EvolveYou logo

Reply from EvolveYou

Thanks for your feedback Amanda! We're so happy to hear you're loving the app so far and have found everything you were looking for! Keep us updated with how you get on! 🤩

Rated 5 out of 5 stars

best workout app

I honestly really like this app and how easy it is to use. I think the only caveat is sometimes it can be a little buggy so the workouts glitch but otherwise it's my favorite workout app

2 January 2024
EvolveYou logo

Reply from EvolveYou

Thanks for your review Nicole, we're pleased to hear you're enjoying the app! We'd suggest keeping your app updated to the latest version as our team are always working on improving the experience and if you need any further help please get in touch with us at community@evolveyou.app so we can help.

Rated 5 out of 5 stars

I just love it

I just love it. It made my live much much easier 🫀

17 February 2024
EvolveYou logo

Reply from EvolveYou

Hi Isabella, thank you for your review! We love to hear how the app has helped you in your fitness journey.

Rated 5 out of 5 stars

Speedy service and Top Quality Mat

I ordered a workout mat that was on sale. I’m so happy purchased this, the mat is so heavy and the design is so slick. Can’t wait to show this off at the Gym. My mat was delivered so quickly too…super impressed! X

16 February 2024
EvolveYou logo

Reply from EvolveYou

Hi Sabiha, thank you for your review! Great to hear you're loving the mat, we hope it helps you on your fitness journey!

Rated 5 out of 5 stars

I love the app it truly changed my life…

I love the app it truly changed my life for the better. It’s teaching me discipline and how to move my body the right way. I love that when I go to the gym I don’t have to wonder or lose time thinking what I’m going to do. I also am a big fan of writing down my progress and the fact that the app allows you to do that is great

17 February 2024
EvolveYou logo

Reply from EvolveYou

Hi Lulia, thank for your taking the time to send such a lovely review. We are so glad to hear you've been loving the app and the impact it has made on your training. Keep smashing it, we'll be here cheering you on!

Rated 5 out of 5 stars

Everyday flask

Good quality and nice design. Easy to use. I recommend!

1 March 2024
EvolveYou logo

Reply from EvolveYou

Hi Gabriele, Thank you for your review. It's great to hear you've been loving the flask and hope it's helping you stay hydrated!

Rated 4 out of 5 stars

Great app but with one small issue.

The app is easy to use, has various options and it's great. the only issue if the phone is locked, the timer doesn't appear on the lock screen or on the top of the background screen, if that get solved. it will be 5/5 app.

19 February 2024
EvolveYou logo

Reply from EvolveYou

Thank you so much for your review, it is so amazing to hear you are enjoying using the app and all it has to offer! We also appreciate taking the time to offer us feedback and features you will like to see in the app⭐️

Rated 5 out of 5 stars

I get so much enjoyment out of…

I get so much enjoyment out of following a programme on this app. I used to hate ‘in the gym’ workouts but now I look forward to my next session. I have just made the ‘century club’ and have received my T-shirt. I can’t wait to wear it.

20 February 2024
EvolveYou logo

Reply from EvolveYou

Thank you so much for your review! Well done for smashing 100 program workouts and making it to the Century Club, we would love to see you in your Century Club Tee🙌️

Rated 5 out of 5 stars

Best Fitness App!

As someone who has been using this app for the last 4 years, I have noticed such an improvement in my health. I like that the app provides various trainers and programs to best suit your needs. I highly recommend this app as it caters to everyone.

13 February 2024
EvolveYou logo

Reply from EvolveYou

Thank you so much for your review and recommendation! It is so great to hear you have been with us for 4 years and have seen improvement in your health and enjoy all the app has to offer🔥️

Rated 5 out of 5 stars

I love the company and the people…

I love the company and the people behind it. You can tell it’s programmed with intention and great gains. My only recommendation would be a pause button for menstruation week. Hope this helps!

12 February 2024
EvolveYou logo

Reply from EvolveYou

Thank you so much for your review Christina!

Rated 5 out of 5 stars

pretty freaking amazing

pretty freaking amazing. Worth giving it a shot if youre trying to get into the gym and need a little guidance.

19 February 2024
EvolveYou logo

Reply from EvolveYou

Thank you so much for the recommendation, we are so glad you are enjoying the app! 🙌️

Rated 5 out of 5 stars

I’ve had the evolve you app since 2019

I’ve had the evolve you app since it was first released. I have done workouts from multiple trainers but I usually complete krissys programs. I absolutely love this app and it has changed the game for me. I love how easy it is to track you progress and how you can choose what level you want to start at. I am currently in week 6 of the redefines program after taking some time off at the gym and it is has helped me get more active again without burning myself out

18 February 2024
EvolveYou logo

Reply from EvolveYou

Hi Alyssa, thank you so much for the review! So glad to have to as a part of the community for such a long time and it's great to hear how much EvolveYou has supported your fitness journey. Keep smashing it!

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