Nomi by Evomove.com Reviews 1,988

TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Bought a product from this "company", delivery has apparently been completed, yet I have received nothing. Evri tracking claims delivey, but when I enquire as to where, as I have not received anythi... See more

Rated 1 out of 5 stars

Item delivered to wrong address. Despite contacting customer services via their website on several occasions, I have had no response. Tried again this morning and their website is unavailable. So hope... See more

Rated 1 out of 5 stars

Ordered items on an Instagram account on 18th August, got tracking from CJ Packet. Tracking eventually said item delivered to a porch in UK, no address. I live in Italy. Emailed Novi and they said the... See more

Rated 1 out of 5 stars

This is a total scam - placed the order, received a notifcation from cj packet . com stating the item had been shipped, then a notification from Evri stating the item had been posted through my letter... See more

Company details

  1. Children's Furniture Shop
  2. Baby shop
  3. Furniture maker

Written by the company

Nomi Highchair is designed by the legendary Norwegian chair designer Peter Opsvik, based on his more than 40 years of experience within designing iconic ergonomic chairs ie Capisco by Håg, Balans by Varier and Tripp Trapp by Stokke among others. Nomi is manufactured within EU, it holds the GS mark (Geprüfte Sicherheit), and is safety certified as highchair, junior chair, adult dining chair and baby bouncer.


Contact info

1.2

Bad

TrustScore 1 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(1,988)

21 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It’s simply the most stylish and…

It’s simply the most stylish and versatile baby and child seat in the market. This is our second one.

26 January 2020
Unprompted review
Nomi by Evomove.com logo

Reply from Nomi by Evomove.com

Hi GT,
We absolutely agree ;-) ;-) - thanks for the fine review and for contributing to the birth (and Nomi ;-) ratio :-) :-)

Rated 5 out of 5 stars

Great servive

Excellent service and fast delivery

26 January 2020
Unprompted review
Nomi by Evomove.com logo

Reply from Nomi by Evomove.com

Hi Andrew,
Thanks, happy to hear :-)

Rated 4 out of 5 stars

Product looking good

Product looking good, havent use this much that i can rate it. Communication can be better, slow answer to email.

22 January 2020
Unprompted review
Nomi by Evomove.com logo

Reply from Nomi by Evomove.com

Dear Marleen,

We are happy to hear that you like the look of Nomi. We hope you will be very happy and satisfied with it in use as well :)

Regarding our communication via email, you wrote us during the weekend when our office is closed, (saturday the 11th of January) and we answered you as soon as we openend again on monday the 13th. of January. We can't answer quicker than that ;)

Rated 5 out of 5 stars

Great product

Great product, easy to assemble, great quality.

16 January 2020
Unprompted review
Nomi by Evomove.com logo

Reply from Nomi by Evomove.com

Dear Razvan,
Thanks - soooo happy to hear :-) :-)

Rated 4 out of 5 stars

Quality has a price

Very good quality and easy to assemble. Plus the chair has a small footprint which make it easy to move, store and arrange...
Just was a small problem with generating tracking number for the delivery.

30 December 2019
Unprompted review
Nomi by Evomove.com logo

Reply from Nomi by Evomove.com

02/01 Update:
Tracking number provided, tracking mail correspondence bug fixed.
I do hope that our actions in this case is the best proof of our customer service approach. We are only humans, and your case was trigged by a external software issue in combination with a bad timing. Again, sorry for the hassle and a happy new year :-)

31/12 Update
Dear Mohamed,
Very helpful info, thanks. The tracking mail is auto generated when the goods are released for the warehouse, and there must be a bug in the connection between UPS tracking (consignor) and our ERP system. We will reboot the systems January 2nd. FYI our normal response ratio is within 24 hours, but I am responding to this review by remote and do not have access to the mails from here. Sorry for the hassle and a happy new year from Copenhagen.
Best - Rune/Evomove


Dear Mohamed,
Our office is closed due to Christmas holiday as stated on the website. Our customer service will respond to your email first thing January 2nd. Please check your spam filter in regards to the UPS tracking number, sometimes it ends up there. Due to Christmas deliveries might be delayed - but still 3-5 working days within EU, as stated on the shipping terms.
Our apologies, but it's Christmas...

Best - Evomove Copenhagen

Rated 5 out of 5 stars

Nomi highchair

Great product, good contact and fast delivery. Highchair looks great and my baby love to sit in it. I hope it will last for years.

24 December 2019
Unprompted review
Nomi by Evomove.com logo

Reply from Nomi by Evomove.com

Dear Karolina,
Thanks for the review and a happy new year from Evomove :-)

Rated 5 out of 5 stars

Great service

Great service, great product! Love it!!

12 December 2019
Unprompted review
Nomi by Evomove.com logo

Reply from Nomi by Evomove.com

That's exactly what we strive for :-) - Thanks and Merry Christmas from Evomove Copenhagen

Rated 5 out of 5 stars

Best on the market!

It's always a delight to do business with Evomove. They deliver what they say they will and they do it quickly. Very quickly.

3 December 2019
Unprompted review
Nomi by Evomove.com logo

Reply from Nomi by Evomove.com

Dear Dave,
Thanks, what a great start on a crisp sunny December morning with such a review.
Enjoy the day and your Nomi's :-)

Rated 5 out of 5 stars

Nomi

Great chair and great service. Shipping was prompt. Excellent!

1 December 2019
Unprompted review
Nomi by Evomove.com logo

Reply from Nomi by Evomove.com

Dear Max & Co.
Thanks for the great review - will pass it to our fast and efficient helpers at UPS logistics as well ;-)

Rated 5 out of 5 stars

Extremely user-friendly website and fast delivery!

Extremely user-friendly website - good visualization of the different colors and what the final configured chair will look like. Chair arrived very fast!

30 October 2019
Unprompted review
Nomi by Evomove.com logo

Reply from Nomi by Evomove.com

Dear J. Kaur,
Thanks, it's actually an old/vintage website in this tech age - launched in 2013. But as Nomi - very durable ;-) Happy to hear that UPS delivered fast and efficient. Best wishes from Copenhagen

Rated 4 out of 5 stars

Beautiful product

Very nice product with beautiful design. We have two children and they love their Nomi. The reply from customer service is quick which we have experienced.

28 October 2019
Unprompted review
Nomi by Evomove.com logo

Reply from Nomi by Evomove.com

Dear Victoria,
Happy to hear that your kids loves their Nomi's. We love Nomi too ;-) ;-)

Rated 5 out of 5 stars

Good and quick service!

28 October 2019
Unprompted review
Nomi by Evomove.com logo

Reply from Nomi by Evomove.com

Dear Gerli,
At Evomove we only do one thing - Nomi Highchair. So help is always near, as well as good service - it's part of our DNA.
Thanks for the review :-) :-)

Rated 5 out of 5 stars

Everything perfect

Everything perfect. Fast delivery, good quality product. :)

28 October 2019
Unprompted review
Nomi by Evomove.com logo

Reply from Nomi by Evomove.com

Dear Ann,
Happy to hear, also the smooth delivery with a little help from our friends at UPS.
Best- Rune, Evomove Copenhagen

Rated 2 out of 5 stars

I bought some equipment for my kid one…

I bought some equipment for my kid one week ago and still is not sent. When I filled the form I was promised to receive an order during 3-7 days. This information was important for my choice in that time.

16 October 2019
Unprompted review
Nomi by Evomove.com logo

Reply from Nomi by Evomove.com

Dear Hubert,

We apologize for the delay of your order. We do everything we can to ensure that the expected delivery dates are held, but it is not always in our control and exceptions of a delay can occur, though this is very rare. Again, we apologize for any hassle this may have caused and hope you will be happy with your Nomi once it arrives.

Best regards the Evomove team

Rated 5 out of 5 stars

We are so happy with Nomi

We are so happy with Nomi, that we bought one more, for our second child. It is extremely easy to clean and nothing leaves stains! So easy to use in every stage, so nice design and so secure. This is an excellent product for my babies and I truly recommend it!

6 October 2019
Unprompted review
Nomi by Evomove.com logo

Reply from Nomi by Evomove.com

Hi Dimitra,
Sooooo happy to hear and congrats with no. 2 - keep them coming ;-) ;-)

Rated 5 out of 5 stars

Everything perfect

The shipment was fast and the product is perfectly in line with the site description

5 October 2019
Unprompted review
Nomi by Evomove.com logo

Reply from Nomi by Evomove.com

Dear Roberta,
Thanks so much for the awesome review, will share with UPS ;-)

Rated 5 out of 5 stars

Class act

Class act and fast delivery

17 September 2019
Unprompted review
Nomi by Evomove.com logo

Reply from Nomi by Evomove.com

Dear Eduardo,
Thanks, Soooo happy to hear ;-) Will share with UPS!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look