36% fees on top of hammer price is a ridiculous rip off. They won’t post anything via Royal Mail either no matter how small, just to heap on more expenses on the buyer. Everything I seen sold here i... See more
Company replied
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See what reviewers are saying
Quote on the website for packing says packing “for a small fee” having bought I was then quoted 24.00 for posting an unframed football shirt which I could send by Royal Mail tracked for less than a fi... See more
Company replied
Ewbanks once again have been so kind in selling some items for our charity, Your Sanctuary in the Vintage clothing sale. They don't charge us any fees to do so, and this is greatly appreciated. A big... See more
As a first time seller, James was excellent, very helpful and very knowledgeable both about the process and the products. I was kept appraised at all stages and am delighted with the result on auctio... See more
Company details
Written by the company
Ewbank's are the Premier International Antiques and Fine Art Valuers and Auctioneers in Surrey, South London, Hampshire and the South East region, holding quarterly Fine Auctions; and regular specialist sales of Jewellery, Silver, Clocks, Watches and Instruments, Fine Art, Ceramics, Antique Furniture and Works of Art. We also hold specialist auctions throughout the year, including Entertainment and Memorabilia, 20th Century Art and Design, Asian Art, Militaria, Garden and Architectural, Textiles, Fine Wine and others. Ewbank's also hold monthly Antique and Collectors' auctions. As Surrey's leading independent auctioneers we pride ourselves on being a family firm providing the best service, knowledge and expertise.
Contact info
London Road, GU23 7LN, Woking, United Kingdom
- 01483 223101
- info@ewbanks.co.uk
- ewbankauctions.co.uk
3.3
Average
69 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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They no longer accept cash!
Staff have always seemed quite helpful. Unfortunately, they no longer accept cash for payment on collection of your auction items. Ewbanks claim this is because of anti money laundering regulations but they do not say which regulations. Ewbanks say customers can pay by credit/debit card but I was not given that option for paying for my items.
19 October 2022
Unprompted review
Reply from Ewbanks
Thank you for your message. This is the result of recent changes to the new anti money laundering regulations which we are now governed by. We have been told we cannot any longer accept cash payments for our clients account by our bank. We accept payment by cards (credit and debit) as well as bank transfers. Thank you. The act in question is Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017. This is our bank (a well known international bank) advising us that we cannot accept cash into a clients account under this legislation. Clients accounts are very important as a means of ring fencing and protecting clients money so we have no option but to comply with this. All customers are given the option to pay by credit and debt cards and the PDQ machines are on the reception desk with a notice about accepted methods of payment.
Great service
Great service, I was interested in some trading cards and got some great help. Especially like to mention Roy
29 September 2022
Unprompted review
Knowlodge and integrity appreciatedI
I sought advice on trading cards from Roy Raftery at Ewbanks. I appreciated his prompt response and was very impressed by his knowledge and understanding. I had no prior knowledge and found his advice clear and informative and valued his honesty and integrity. Following this experience I should be very happy to approach other Ewbank departments at any time.
2 September 2022
Unprompted review
Reply from Ewbanks
Thank you for your kind words
As always a pleasure to deal with
As always a pleasure to deal with. Extremely efficient and very knowledgeable. The auctions are great fun. Love bidding and loved the water colour that I won. Will definitely be back for the James Bond auction. Keep up the good work
20 January 2022
Unprompted review
Reply from Ewbanks
Thank you so much for your kind words Mark
As a seller I found Ewbanks and the…
As a seller I found Ewbanks and the specific staff I had dealings with to be very reliable, helpful and very professional. I was delighted with how they promoted the articles I was selling and very pleased with outcome of the sale. I would have no hesitation in recommending Ewbanks to anyone wishing to sell through an auction house.
20 December 2021
Unprompted review
Reply from Ewbanks
Thank you so much for your kind words Sylvia
Frankly
Frankly, I found Ewbanks extremely professional. From the word go, I was advised by their experienced experts which auction to enter an item in, and what estimate level to expect. Their team promoted my items appropriately, and I have to say that, thankfully, the entire process was seamless and my items all sold. I could not fault them and I recommend Ewbanks highly. They are well respected and importantly, trusted.
17 December 2021
Unprompted review
Reply from Ewbanks
Thank you so much for your kind words Bob
Outstanding as always.
I have used Ewbanks on many occasions to sell at auction. Email responses are second to none, overall great experience from both the team and the auction.
17 December 2021
Unprompted review
Reply from Ewbanks
Thank you so much for your kind words Adam.
Ewbanks Purchases
I have purchased from Ewbanks on several occasions and have found them to be very professional and helpful.
I will be using them again in the future.
17 December 2021
Unprompted review
Reply from Ewbanks
Thank you so much for your kind words Gary
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