E-Wheels Sverige Reviews 5,221

Customer service is quick to respond and sent replacement parts and instruction video to me so I could fix the bike.
I have only good things to say about E-Wheels.

Fast and great service helped me get the odd part i needed and didnt charge me.

Thanks to Madelene and Thea for helping me with my problem and sending me new parts so I could exchange and get my scooter working again!

Our electric scooter broke down but we got very good help and in the end we got a new scooter. fast and very helpful Thea! I can recommend E-Wheels.

Bought a good electric bike. Everything west smooth. I was dissatisfied with one part of the bike, but E-Wheels fixed that.

Handling my claim fast and in a very professionell way!

Fast reply clearly explained my question

They were very helpful and responded fast. After 2.5 years they have change the battery without any charge due to a failure.

fast feedback . very nice service. good support

I entered the shop and the sales rep, a young bearded gentleman met me with a level service simular so the dinner ladies serving slop to Oliver Twist. He was non attentive, unforthcoming, ignorant about his job, and unhelpful and disinterested.
After this I met with a lovely technician called Pontus, who was excellent, knowledgeable, helpful accommodating, and made my day. Thanks Pontus !!! I hope that you get some support
soon. You could with some support, that does not want to take unscheduled breaks annd actually provides service.

Awesome service. Had a fault with my scooter and from sending it back to receiving it fully repaired, took just 3 working days! Definitely a company I will use again

They are helpful, honest and easy to comunicate with.

The response to my question and problem was fast and helpfull

Stay updated from E-Wheels.

Stay away from E-Wheels
As previously described, it all ends up in a lot of writing, but no result is forthcoming. Your comments on my review do not match reality at all, but are only written to embellish my assessment.
The complaint for which I have an order confirmation says they have only been delivered and in their latest comment that it is not in stock.
Sad that they can't even keep track of their own false postulates.
Hold jer fra E-Wheels.
Som tidligere beskrevet ender det hele ud i en masse skriverier, men resultat udebliver. Deres kommentarer på min anmeldelse passer slet ikke med virkeligheden, men er kun skrevet for at pynte på min bedømmelse.
Den reklamation som jeg har en ordrebekræftelse på skriver de først er leveret og i deres seneste kommentar, at det ikke er på lager.
Sørgeligt at de ikke engang kan holde styr på deres egne usande postulater.

Existing customer support.
Resolved issue.
Issue handled and resolved in reasonable time.

Fast reply's with clear descriptions on what I need to do. Issues have then been followed up and resolved which creates trust and willingness to select the same vendor again :-)

I never give 5 stars but this is a close one!

By far the best customer service i have recived in my 39 years on the planet.

Straight shooters, listens to the customer, checking the master AND solving the problem with out any trouble or millions of questions, emails etc.

Thank you E-WHEELS

Quick respond on email. Really good service, fast delivery🤩