EXALT Reviews 228

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their delicious taste and natural ingredients. Many appreciate the convenience and effectiveness of the protein shakes and juices, finding them filling and beneficial for their health goals. The delivery service is frequently highlighted for its speed, reliability, and careful packaging, ensuring products arrive fresh and cold. Reviewers also commend the excellent customer service, noting quick responses and a positive overall experience. However, some people mentioned issues with specific flavors, finding certain green juices unpalatable or berry ones not to their taste. A few other people also felt that the texture of some protein shakes was hard to stomach. Conversely, a small portion of people experienced significant delays with their orders, particularly for cleanse bundles, which led to disappointment and inconvenience.

What people talk about most

Product

Users describe positive interactions with the product, frequently praising the taste and natural ingredients... See more

Quality

Reviewers mention positive feedback about quality, highlighting that products are thoughtfully created with... See more

Delivery service

People report positive experiences with delivery service, often highlighting quick and prompt delivery times,... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express satisfaction, with some... See more

Service

Customers had positive experiences with service, with many reviewers consistently praising the great service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered the Plant Based chocolate powder via a recommendation from my Personal Trainer. Having used only a few brands before and tending to only buy vanilla, i wanted a change up. Firstly there was... See more

Rated 5 out of 5 stars

A fantastic fresh low cal high protein breakfast staple. Tastes amazing. No nasty after taste. Incredibly satisfying. Next day delivery beautifully packaged. Made a huge difference to my daily protein... See more

Rated 5 out of 5 stars

Great products, I regularly do the 3 day cleanse as I feel great afterwards and it keeps me on track with weight loss whilst still being able to exercise. Customer service is excellent when I’ve had a... See more

Rated 5 out of 5 stars

Fantastic product and fantastic customer service. The protein drinks aren't just protein; they are packed full of natural ingredients and taste amazing. Yes, I could go an buy the ingredients...howeve... See more


Company details

  1. Food Manufacturer
  2. Juice bar

Written by the company

Performance nutrition that fuels your mind and powers your body.


Contact info

4.8

Excellent

TrustScore 5 out of 5

228 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Definitely differs that other 3,day juice program and for all the right reasons

So ordering was easy, you can choose the,date for delivery, I chose the date I wanted to start and my order arrived just after 10am. Would be good to get pre 9am delivery.
The directions weren't really obvious, so I WhatsApp the team and wasnt long I got the response, basically you don't need to drink them in any order, 3 juices, 4 protein shakes and 1 shot each day.
The protein drinks were out of this world! Morning glory my fave.
I was full throughout the day, and didn't feel hungry. I did the 3 day, and found it easy and lost 4lbs.
I really wanted to do the 5 day but the price is expensive, I'd also want to place regular orders but its not something that can be sustained due to cost. I would recommend and I will be ordering again at some point in the future.

20 May 2025
Unprompted review
Rated 1 out of 5 stars

I bought the 5 day cleanse for £170.00…

I bought the 5 day cleanse for £170.00 hoping it would give me the boost needed for my health journey. I only managed 3 days and 3-4 drinks daily. Honestly save your money, they tasted vile. Very bitty with a bad after taste even after a good shake. I got to a point where I was gagging. Not impressed and very disappointed, was expecting much better. Would not recommend.

7 March 2025
Unprompted review
EXALT logo

Reply from EXALT

Hey Saraya,

We’re really sorry to hear that the cleanse didn’t hit the mark for you. Our 5-day cleanse offers a diverse range of flavours, including fruit-based, chocolate, and vanilla shakes, using both whey and vegan protein. We totally get that if you’re not used to vegan shakes, the texture can be different if you're not used to them — which is why we include variety and the option to customise your selection based on your preferences.

If the shakes weren’t to your taste, your bundle also included 10 cold-pressed juices, which have an entirely different texture and flavour profile.

Looking at the reviews below and also from over 250 customers with a 4.8-star rating overall, the cleanse is one of our bestsellers—but of course, taste is personal

We always want to ensure everyone has the best possible experience so had we known you weren’t happy, we would have done our best to offer replacements or adjustments — but this is the first time we've seen your comments without the chance to help resolve them.

That said, we’ve added a credit to your rewards account so if you’d like to give us another go, we’d love to help customise your next cleanse to better suit your tastes. Just drop us a line - we’re always happy to help!

Thanks, Charlie

Rated 5 out of 5 stars

Best in class

My brother and I have separately ordered from Exalt.

Great product, great service.

I have previously used Plenish cleanses in the past, but Exalt's are significantly better. Better smoothies, better understanding of what ingredients go together and even better customer service.

If you're thinking of doing a cleanse or weight management program, these guys are in a league of their own.

3 March 2025
Unprompted review
Rated 5 out of 5 stars

You must try this…

EXALT is a fantastic brand with a great range of products.
Am seriously impressed with the quality and the smoothies are to die for. Can’t wait to try more smoothies and juices.
Customer service is outstanding, prompt responses and reliable delivery.
Can’t fault them so 10/10 from me.
Keep up the good work!

13 February 2025
Unprompted review
Rated 5 out of 5 stars

Lots of energy and great flavour!

Best tasting juices and protein shakes out there. I've tried quite a few other companies and none really tasted that great, plus I was usually starving after half a day. But with these, not only do the protein shakes fill me up, they are tasty and so are the juices!
Highly recommend if you want to juice and not feel drained all throughout. Massive thumbs up 👍

11 November 2024
Unprompted review
Rated 5 out of 5 stars

New vegan pumpkin 🎃 spice…

Tried the new vegan pumpkin 🎃 spice protein shake…. All I can say is 🫡👏👊🏻 hats off to exhalt. You knocked this one WAY out of the park. Nailed it!!

10 October 2024
Unprompted review
Rated 5 out of 5 stars

Always the same top quality and made to…

Always the same top quality and made to high standards no matter what product you choose.
I've never met Charlie and Dan but it feels like I have known them for years as they take a genuine interest in you the person and you can feel their enthusiasm and professionalism.
Their communication about delivery,new products and advice is excellent. I would not hesitate to recommend Exalt.

4 October 2024
Unprompted review
Rated 5 out of 5 stars

Delicious, fresh-tasting smoothies every time

Delicious, fresh-tasting smoothies every time. Exalt smoothies are an easy way to increase your daily protein intake and skip carb-heavy mid-day lunch breaks. I also like their ginger & tumeric shots during the week as a break from afternoon coffee.

30 September 2024
Unprompted review
Rated 4 out of 5 stars

Part of my daily routine

I love this stuff it is part of my regular diet routine. With a very busy life it is great to just grab a smoothie when I don’t have time to make a meal. If I have had a heavy day I will have a full day of smoothies and a light evening meal. It is great 👍

30 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Exalt

In my 70s . Taking one Turmericle and one Ginger Ninja daily absolutely amazing. So easy. No faffing looking for ingredients ect. Well done Exalt.

30 September 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend! These are a daily staple for me. The drinks are delicious, and the customer service is so easy. Definitely try some different flavours and find the one you like the best. My usuals are berry berry good and anything but vanilla.

27 September 2024
Unprompted review
Rated 5 out of 5 stars

Repeat happy customer….

So my favourite is Yoga Mum but love nearly all of the products (the ones I don’t is just down to my personal taste rather than product quality). Have done a 1 day, 2 day and 3 day cleanse - never felt hungry at all…in fact struggled to consume all the drinks in one day! Would recommend and am a repeat happy customer!

29 September 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Quality products

I have been ordering from EXALT over the last year and love all their products. Outstanding delicious flavours with emphasis on health benefits. I used to like ice cream at the weekend as a treat, but I have now replaced ice cream with EXALT's Energy & Focus (DIRTEA Edition) which is a smoothie with Cacao Vegan Protein Blend, Nutty hazelnut and sweet banana flavour. To me like a dessert :)

26 September 2024
Unprompted review
Rated 5 out of 5 stars

The best there is

The best there is

Great flavours and probably most importantly the only protein I’ve tried that doesn’t make my guts gassy.

29 September 2024
Unprompted review
Rated 1 out of 5 stars

Avoid. Especially if thinking of subscribing

Decided to try Exalt for the cleanse for my wife and I. Decided to do the subscription as would like a repeat order if their hype lives up to it, and at £5-£6 a juice thought we’d better save where we can. We did the cleanse and didn’t feel like we could exercise during it and for the cost it wasn’t up to the standard we thought. I went to unsubscribe to be told you can only unsubscribe after 3 deliveries! I emailed and was given an alternative of a £21 bill which I will have to pay. They sent screen shots of what I missed in small case with automatic ticks during payment. I’ve subscribed with several other companies before. Some I’ve stayed with and some I haven’t. I’ve never been hit with a minimum 3 order or a charge when the products aren’t what you expected. Pretty poor, especially when it’s not a whopping saving to subscribing on an already expensive product

27 August 2024
Unprompted review
EXALT logo

Reply from EXALT

Hey Scott,

Thank you for taking the time to share your experience, and we’re sorry to hear that our cleanse didn’t hit the mark for you. We understand that starting a subscription can be a big commitment, and it’s important to feel confident in your choice.

Our subscription model is designed to offer convenience and a loyalty discount for our regular customers. To ensure transparency, we highlight the subscription T&Cs multiple times during the ordering process, including a follow-up email where it’s clearly outlined in red text with the option to cancel if you’re not happy with the arrangement. We do this to make sure everything is clear before you commit.

That said, we’re sorry if this wasn’t as obvious as it should have been and for any frustration it caused. While our standard policy includes a minimum of three deliveries, we do allow customers to cancel early if they choose to pay back the savings they made, which in this case is the £21 you referenced.

We truly value your feedback and are here to help resolve any concerns. Please feel free to reach out if you’d like to discuss this further.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look