EXALT Reviews 228

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their delicious taste and natural ingredients. Many appreciate the convenience and effectiveness of the protein shakes and juices, finding them filling and beneficial for their health goals. The delivery service is frequently highlighted for its speed, reliability, and careful packaging, ensuring products arrive fresh and cold. Reviewers also commend the excellent customer service, noting quick responses and a positive overall experience. However, some people mentioned issues with specific flavors, finding certain green juices unpalatable or berry ones not to their taste. A few other people also felt that the texture of some protein shakes was hard to stomach. Conversely, a small portion of people experienced significant delays with their orders, particularly for cleanse bundles, which led to disappointment and inconvenience.

What people talk about most

Product

Users describe positive interactions with the product, frequently praising the taste and natural ingredients... See more

Quality

Reviewers mention positive feedback about quality, highlighting that products are thoughtfully created with... See more

Delivery service

People report positive experiences with delivery service, often highlighting quick and prompt delivery times,... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express satisfaction, with some... See more

Service

Customers had positive experiences with service, with many reviewers consistently praising the great service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered the Plant Based chocolate powder via a recommendation from my Personal Trainer. Having used only a few brands before and tending to only buy vanilla, i wanted a change up. Firstly there was... See more

Rated 5 out of 5 stars

A fantastic fresh low cal high protein breakfast staple. Tastes amazing. No nasty after taste. Incredibly satisfying. Next day delivery beautifully packaged. Made a huge difference to my daily protein... See more

Rated 5 out of 5 stars

Great products, I regularly do the 3 day cleanse as I feel great afterwards and it keeps me on track with weight loss whilst still being able to exercise. Customer service is excellent when I’ve had a... See more

Rated 5 out of 5 stars

Fantastic product and fantastic customer service. The protein drinks aren't just protein; they are packed full of natural ingredients and taste amazing. Yes, I could go an buy the ingredients...howeve... See more


Company details

  1. Food Manufacturer
  2. Juice bar

Written by the company

Performance nutrition that fuels your mind and powers your body.


Contact info

4.8

Excellent

TrustScore 5 out of 5

228 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Second time ordering

Second time ordering. I tried a 3 day cleanse in January and it was easy to stick so and the juices and shakes were delicious!! Have received my 7 day cleanse today ☺️
Already feeling the benefits, and hoping to see them on my waistline next week.
Great service as always. Tou have a customer for life!

24 May 2024
Unprompted review
Rated 5 out of 5 stars

A fabulous cleanse and a brilliant Team

From first ordering my Exalt Cleanse I knew I was going to be in good hands! I was able to collect my order as I don’t live far and they are such a lovely and helpful team. Top quality products and one things for sure, you don’t go hungry!
The Protein smoothies are incredibly filling and substantial . The juices are delicious too , not too sweet which was great but bursting with flavour. Lots of variety and a good amount of calories too.
The little shots are FIRE🔥 (but in a good way!)
I am really impressed by Team Exalt🥰
They couldn’t have been lovelier to deal with.
I just loved the idea of a cleanse packed with Protein.
You won’t be disappointed!!!😊😊😊😊

2 February 2024
Unprompted review
Rated 5 out of 5 stars

Best investment

I really struggle thinking of healthy options to eat and often ended up snacking on biscuits, crisps and unhealthy foods and struggle to eat veg and fruit as a whole . I spent ages trying to find a decent meal replacement low in fat, sugar, full of goodness and protein and came across exalt. Although at first glance I thought it was on the pricy side I don't mind investing each week in making better healthier options and thought it was worth a try . I've liked most of the products, have stopped snacking and I'm slowly losing weight. Also to add I've had more energy and felt less fatigued.So thank you :)

23 January 2024
Unprompted review
Rated 5 out of 5 stars

Just WOW!!!

received my 3 day juice cleanse this morning and I must say wow it’s just so tasty and nothing like all the other cleanses I’ve tried. After tasting Exalts juices I realised just how full of sugar and water the other cleanses I have tried are and they were so not as satisfying whereas I felt full and really enjoyed drinking exalts proteins 1 day down 2 more days to go. Thank you I will be ordering from yous again and so will my friends 🥰

10 January 2024
Unprompted review
Rated 5 out of 5 stars

3 Day Protein Juice Cleanse

I had a truly fantastic experience with my 3-day cleanse.

Delivery & Packaging: The box containing the juices was delivered on time and exceptionally well-packed. If you don't unpack the box right away, that's fine because there is ice packaging included.

Website & Customer Experience: The website is very user-friendly and provides all the information you need.

Cleanse Process: I received a predetermined amount of juices and protein shakes, with 2 bottles for each type of juice and smoothie. There was 1 Lean smoothie with extra protein and 1 Berry smoothie that were not duplicated. There isn't a strict regimen for choosing which drinks to consume or specific times for having them; just a recommendation on the daily bottle consumption. Despite being in a calorie deficit, I didn't feel exhausted and performed as usual in my two Reformer Pilates classes over the 3 days. However, I did notice more tiredness than usual in the evenings, which I addressed with additional sleep. Examining the nutritional values, it's impressive that the cleanse provides not only enough protein, carbs, and fat but also fiber—something I didn't quite expect from this type of cleanse.

Great cleanse, highly recommend!

19 December 2023
Unprompted review
Rated 5 out of 5 stars

Pack arrived and it’s sooooo good!

My 3 day cleanse pack arrived today and I had to write a review because the products are so good and I’ve loved kicking the plan off today.
The guidance is really clear, the smoothies and juices are ALL delicious. Plus it’s obvious Charlie and Dan are totally focused on creating the best customer experience through great tasting drinks.
It’s making me wish I could ordered a much a longer cleanse. Maybe next month! 🤞🏼🤞🏼

3 October 2023
Unprompted review
Rated 5 out of 5 stars

Great juice cleanse

Excellent service - easy to use website, reliable delivery and really good product. The juice cleanse is simple, effective and doesn't leave your stomach screaming for food!

2 April 2023
Rated 5 out of 5 stars

Just done 3 days of my juice cleanse…

Just done 3 days of my juice cleanse never used this brand before and absolutely love it, all the juices were amazing, love the packaging, labels, names and they taste really good too. The customer support is fantastic with WhatsApp and emails. Really really loved the juices, feel great and will be re ordering tomorrow.

11 July 2023
Unprompted review
Rated 5 out of 5 stars

It has been great working with Exalt!

It has been great working with Exalt! The communication was top-notch right from the start, and they really gave me the freedom to let my creativity flow. And let me tell you, their products were seriously amazing – such great quality! I couldn't have asked for a better experience!

4 June 2023
Unprompted review
Rated 1 out of 5 stars

I had high hopes for this delivery…

I had high hopes for this delivery service but unfortunately was disappointed. Ordered 7 days worth of juice and paid extra for morning delivery and no sign of my order at all. The only piece of information I got was “unfulfilled”. Checked my bank account and the money was taken. So I’m now over £200 out of pocket with zero products ☹️

16 May 2023
Unprompted review
EXALT logo

Reply from EXALT

Hi Sasha,

We were really pleased to see that you've decided to give us another shot and use the credit we provided to place a new order - it's great to have you back with us!

We're genuinely sorry to hear that you were let down. We replied within 1hr when you asked for an update and you thanked us for being so responsive and your understanding as you mentioned you've had your fair share of problems with DPD as well. We definitely feel that pain, and we're really sorry that this time it impacted your order.

To put things right we:

1) Whizzed out a fresh box which should reach you by tomorrow before noon.
2) Refunded the extra fee you paid for morning delivery.
3) Added an extra £20 credit into your rewards account which since used on a new order

We want to assure you that we're not in the business of taking people's money and not delivering.

While you're completely entitled to share your experience, we feel it doesn't completely represent the full story.

That said, we respect your viewpoint and have taken your feedback onboard. Thanks again for sticking with us and for your patience!

Best wishes,
Charlie & Dan

Rated 5 out of 5 stars

Best customer service ever

These guys have the best customer service I've ever experienced in the UK. I had a problem with the courier and Charlie sorted it out straight away. The drinks are amazing. My third detox and I honestly really enjoy it and don't feel hungry. I do weight training classes twice a week and long dog walks every day so I'm quite active. Tried other juice /protein fasts and felt terrible so would only use this company. :)

18 April 2023
Unprompted review
Rated 1 out of 5 stars

Rude, disappointing

Ordered 7 days worth, most of them had 3 day best before and the yoga green juice literally fermented in the bottle. Dan reached out in response to my email accusing me of lying and was really rude despite photo evidence sent in the first email. Honestly I’d have been more than happy with a partial refund for the days I couldn’t use.
I will never deal with this company again, wouldn’t bother if I were you

31 May 2022
Unprompted review
Rated 5 out of 5 stars

What an amazing company!

What an amazing company!
Had issues with delivery (not their fault - DPD) Charlie replied really quickly, sorted a new delivery for me with no hesitation.
Tried the first few drinks and they are delicious, really fresh both the juices & smoothies.
I will definitely order again, brilliant service

20 January 2023
Unprompted review
Rated 5 out of 5 stars

Amazingly delicious & filling shakes…

Amazingly delicious & filling protein shakes! Love these so much - fill you up for hours, less snacking/junk, ups my protein intake as I don’t eat a lot of meat, and is super convenient throughout the week. I don’t like eating breakfast so one of these is perfect for a boost and to keep my blood sugar levels normal. I also really love that these taste so yummy but don’t feel like a processed dietary drink whatsoever that’s filled with sugar and additives - all whole + nutritious with Exalt! Definite value for money as they have a really good shelf life and are fantastic for a hectic lifestyle without compromising on any flavour or nutritional benefits.

10 July 2022
Unprompted review
Rated 5 out of 5 stars

Really impressed with these- I’ve made…

Really impressed with these- I’ve made 2 ordered of these drinks; one directly & one through planet organic (as they are a tad cheaper there than direct!) really enjoy them all, the breakfast ones are gorgeous & the collegen drinks taste nice

3 April 2022
Unprompted review
Rated 4 out of 5 stars

Arguably the best protein drink out…

Arguably the best protein drink out there right now. Really tasty and packed loads of good nutrition. Fills you up too.

The only criticism I have is be warned about subscribing... I thought my Mrs was overwhelming with her messages but the amount of texts and emails I receive from Exalt are relentless.

21 March 2022
Unprompted review
Rated 5 out of 5 stars

Great drinks

Great drinks, not every flavour is for everyone but you can definitely find something that works for you. My favs are the green juices (I usually hate, but these are absolutely delicious) and the nutella and berry protein shakes. the first few days of the cleanse, my sleep, concentration, hunger and workouts were effected, but after a few days I was energised and focused, and didnt miss food anymore. I would love to have a juice/protein day every once in awhile to reset my body. P.s. I did the 7 day cleanse programme and lost 3.5lbs (I usually average 0.8lb a week - so this really did make a difference)

17 March 2022
Unprompted review

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