Approval when I couldn't get approved anywhere else- not happy with the outrageously high interest rates! Especially since you already took the full loan amount from my Strawman account and then you a... See more
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Review summary
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What people talk about most
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I recently refinanced using AutoApprove and Exeter came back in less that 12 hours with my new terms and conditions, lowering both my payment and the APR. And the fact that they're based out of the N... See more
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Jason and Juan were amazing, great customer service, straight forward down to business got the job done and had me walking out with the car i went specifically to see! This is the place to go for your... See more
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Exeter Finance reviewed our information quickly and gave us an answer with too much of a wait. The online portal is user friendly. Great experience overall.
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Company details
About Exeter Finance
Written by the company
Making vehicle ownership possible for everyone.
At Exeter®, we make getting into a new vehicle possible with flexible auto loans designed to fit your needs. Whether you’re shopping for your next vehicle or looking to refinance for better terms, we’re here to help you every step of the way.
Helping People Get Where They Want To Go
Vehicle ownership is so much more than just a way to get around. It’s how you get your kids to school, baseball games, and doctor’s appointments. It’s how you get to work and the grocery store when you get off. It’s about your freedom, opportunity, and ability to pursue dreams.
Life can throw curveballs, and we believe everyone deserves a second chance. We’re not just financing vehicles – we’re helping you build your future.
| Visit Exeter Finance® |
Contact info
Irving, United States
- (800) 321-9637
- customerservice@exeterfinance.com
- exeterfinance.com
4.5
Excellent
15k reviews
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we had a pretty good talk actually get…
we had a pretty good talk actually get this all settled and i’m excited at the fees being lower than before
21 May 2026
Reply from Exeter Finance
We're glad we were able to assist you. Reach out if you have any questions - we're here for you.
I appreciate how quickly and…
I appreciate how quickly and professionally the staff was obtaining my auto loan
25 May 2026
Reply from Exeter Finance
We're so glad we could assist you efficiently with your auto loan! Thank you for sharing your experience.
Reply from Exeter Finance
Really appreciate that! Glad the customer service hit the mark and that the online payments have been simple and easy for you, Dawn. Let us know if we can ever help!
Reply from Exeter Finance
Really appreciate the 5 stars! Glad our customer service team took good care of you—that’s exactly what we aim for, Franklin.
Reply from Exeter Finance
Glad to hear everything’s been great for you—that’s exactly what we like to see. Thanks for the feedback. Louie. We're always here if you have questions or need anything else.
Great service
24 May 2026
Reply from Exeter Finance
Thanks for your review, Elias! Reach out if you have any questions.
Reply from Exeter Finance
Glad to hear everything’s been great for you, Timothy—that’s exactly what we like to see. Thanks for taking the time to leave a review. Reach out if you need anything.
Site isn’t user friendly can’t not user friendly even…
Site isn’t user friendly can’t even login to see account it’s a bummer.
14 May 2026
Reply from Exeter Finance
We apologize for the inconvenience you experience with MyAccount. Our team is ready to assist you. Please call us at (800) 321-9637 or chat with us online to resolve this issue.
Applying was effortless and easier than…
Applying was effortless and easier than I expected, and approval was less stressful… staff was welcoming and friendly
18 May 2026
Reply from Exeter Finance
Love that the process felt effortless and easier than expected, and that approval came without the stress. Even better that the team was welcoming and friendly along the way. Thanks for sharing your experience, Sharon. Let us know if we can help with anything else.
Reply from Exeter Finance
We're glad you enjoyed your experience. We appreciate your positive feedback and kind words.
Reply from Exeter Finance
On point and helpful - just what we like to hear. Thanks for sharing - and don't hesitate to reach out if you need anything.
You all work hard and made sure we left…
You all work hard and made sure we left with what we asked for.
17 May 2026
Reply from Exeter Finance
We work hard for YOU! Glad you left with what you wanted. If you need anything else, we're just a call or click away.
Good customer service
Good customer service. Representative was well versed in their product offering.
22 May 2026
Reply from Exeter Finance
Good customer service and a team that really knows their stuff—that’s what we aim for. Glad the experience was a solid one. Thanks for sharing, Sharon.
Not applicable
22 May 2026
Reply from Exeter Finance
We're here for you if you ever have questions or need anything - just reach out.
Very prompt and nice to welcome me as a…
Very prompt and nice to welcome me as a customer. Thank you for your generosity.
18 May 2026
Reply from Exeter Finance
We're so glad we could provide a warm welcome. Your kind words mean a lot to us!
Reply from Exeter Finance
We are happy to hear that our team was helpful. Contact us anytime for help - we're here for you!
Great straight up service no run…
Great straight up service no run arounds, walked in and rode out.
22 April 2026
Reply from Exeter Finance
Love hearing this—straightforward service with no runaround is exactly how it should be. Glad everything was quick and easy, and you were able to walk in and drive out. Thanks for sharing, Ann. Give us a shout if we can help with anything else!
Reply from Exeter Finance
Really means a lot to hear that. Glad the team was able to step in and help when others couldn’t—that’s exactly why we’re here. Thanks for taking the time to leave a review.
The only thing that cratesould be better is…
The only thing that could be better is the interest rate
18 May 2026
Reply from Exeter Finance
Hi, Judy, we totally get where you’re coming from, but we follow state-specific guidelines. Want to chat about it? Call us at (800) 321-9637 and we’ll see what we can do to help.
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