Another year, another faultless tax preparation by Expat Tax online. I’ve been a client for years and never had a complaint. They are very skilled professionals and make it all seem easy. Question... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Low-Cost US Tax Preparation for Americans Living Abroad
Contact info
5900 Balcones Drive, Ste 100, 78731, Austin, United States
- +1 (737) 204 3982
- hello@expattaxonline.com
- expattaxonline.com
Replied to 25% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Don’t stress over filing US tax return !
Filing US taxes with this company is extremely easy! They are very professional friendly and competent. Any query is dealt with promptly. Roshiela is my frontline contact and she is in communication throughout the whole process. I highly recommend Expat Tax Online
I am useless at tax returns which is…
I am useless at tax returns which is why Expat Tax does it for me. Roshiela is fantastic at keeping me on track. Thank you.
Expat Tax Online (ETO) … thank you Clark Stott
I've been using Expat Tax Online (ETO) ever since connecting with Clark Stott here in the UK 6 years ago after being very poorly looked after by US accountants following relocation to the UK. There is no better example on the planet than Clark of what exceptional customer service, patience, and genuine willingness to help looks like. ETO's service overall is great, friendly and fairly priced, but it is the assistance Clark has provided along the way to address issues and concerns with a practical, non-stressful approach that has been invaluable. Thank you for that, it has made such a massive difference.
Easy to use and clear and quick…
Easy to use and clear and quick responses to questions.
Kein was very conscientious and really…
Kein was very conscientious and really helped take the stress out of tax time!
Efficient and Professional
The customer service that I received from all those who provided advice was excellent. Whenever I had a concern, there was someone available to respond quickly, whether it was through email or live chat. The only downside I found was that the new system used this year had a few teething problems which were a bit inconvenient. Overall, if I could, I would have given a 4.7 rating.
Another year
Another year, another faultless tax preparation by Expat Tax online. I’ve been a client for years and never had a complaint.
They are very skilled professionals and make it all seem easy. Questions are answered promptly and updates are sent all throughout the process. I recommend them unreservedly.
Special appreciation shoutout to Roshiela and Clark for all the friendly help.
See you next year. 😀
Tax Year 2025
As a returning tax filing customer, my experience with Expat Tax Online has fulfilled and met my expectations again. A special thanks to Roshiela and the Tax Team for all your work and dedication. In my opinion the company is being very innovative by changing the client portal to make the filing process helpful and and user friendly. I love it! Looking forward to filing for Tax Year 2026 already 😀
Cannot be any happier! See you next year!
I've been with Expat for the last few years and the team is excellent, they make everything so simple and intuitive. Every time i had a question they had an answer and were always available and supportive. More importantly, taxing is overwhelming and stressful. They make it so simple!! So thank you Expat so much! I'll see you next year.
EXPAT Relief Scheme
I was really stressed, finding out I was an "Accidental American". Expat were calm, cost effective and sorted it all out for me, within 17months, collecting 5 years Tax, FBars, all the forms so I could renounce under the Relief for Certain Former Citizens. All questions were answered patiently. HIGHLY RECOMMEND the team, esp Kein, Angela and of course Scot
Expat Tax Online has been filing my…
Expat Tax Online has been filing my taxes for 8 years. The questionnaire is straightforward and easy to navigate. The entire team is professional, knowledgable and trustworthy.
Highly recommended.
Amazing Experience - Smooth, efficient and supportive
I can't speak more highly of this company, turning a complicated process (for the uninitiated) into a simple supported process. Pauline was incredibly responsive and is a credit to the company.
Fast and friendly service as usual
Fast and friendly service as usual! Great job Kein! I hope I have you assisting me again next year!
Outstanding all around!!
I've been a customer for a number of years now from when I completed the amnesty catch up to my yearly return and am very very pleased with the whole company!! The customer service is outstanding and if ever I have a question or need information they are on it and the follow up is reassuring. I'm kept in the loop every step of the way! I highly recommend going with them!
Consistently Excellent Service Over the Years
Been using Expat Tax Online for several years and the experience has always been great. Easy to navigate, quick responses, and consistently reliable service. A special shout out to Pauline, who’s been my go-to rep for years - always been fantastic to deal with!
This is the 6th year I have engaged ExPat
This is the 6th year I have engaged ExPat Online to do my US tax returns and FBARS. The submissions have all been accepted by the IRS and Department of Treasury without issues. The best part is I have never had to pay any US taxes because we pay so much here in Canada. ExPat introduced a new platform for 2025 and I found it to be an improvement over the old platform. The staff I worked with at ExPat are great. If I have any questions or concerns they respond very quickly. Highly recommend these people.
Repeat customer
This is my fourth year filing my taxes with Expat Tax online and everyone I have dealt with has been super helpful . This year I had a few issues with the new portal they were using and I got prompt and friendly help from Pauline.
I've used Expat Tax Online for a good 6…
I've used Expat Tax Online for a good 6 years now, and they have done a continous good job.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








