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Rated 4 out of 5 stars

While it was difficult to communicate where to be picked up from the departure terminal, once picked up, the process to get the car was simple taking 5 mins, mind you I had pre-booked and pre-paid wh... See more

Rated 1 out of 5 stars

Avoid ExpediCars. They commited fraud. When we refused to buy additional insurance with them they increased the rental price by 50 euro per day. When we refused they used a lack of my second Christian... See more

Rated 5 out of 5 stars

We came to return a car and was helped imensly by Lucian. Fantastic guy who saved us a lotof trouble. Thank you.

Rated 5 out of 5 stars

The staff in charge of the vehicle take and delivery process were extremely friendly and helpful. They gave all the information about details. There was no surprise. Highly recommended.!!!

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3.5

Average

TrustScore 3.5 out of 5

160 reviews

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3.5

All reviews

(160)

74 reviews in the last 12 months

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Rated 1 out of 5 stars

Misleading booking

Misleading booking: on the website they offer something, price , conditions, deposit then email , car not available and offering alternative with much higher price without deposit. To the request of price with deposit- option not possible. Happened twice, I am glad I did not proceed reading all the scams they do!

9 August 2026
Unprompted review
Rated 5 out of 5 stars

Lucian is the best

Lucian is the best! I’ve rented multiple times from them, everything went very smooth, the cars are very nice and the staff as well.

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Staff was very helpful and prompt. With extra thanks to Marius who made our experience smooth

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Nice Staff

The staff in charge of the vehicle take and delivery process were extremely friendly and helpful. They gave all the information about details. There was no surprise. Highly recommended.!!!

25 July 2026
Unprompted review
Rated 1 out of 5 stars

Avoid these guys.

My cards did not meet their T&Cs (expiry too soon for one and the other did not have embossed numbers). We were unable to use my wife's card and they would not let us change the booking to her name. Our only options were: 1) pay an additional Euro$650 for insurance (even though we held separate full insurance) or 2) cancel the booking and walk away from 100% of the the car hire cost. It was a classic 'gotcha' moment and the guy could barely hide his glee. Predators - steer clear.

24 May 2026
Unprompted review
Rated 1 out of 5 stars

The entire experience was extremely disappointing,

The entire experience was extremely disappointing, misleading, and far below any reasonable industry standard. Don't come close to this vendor!!
It was extremely difficult to contact the representative at the airport. We only managed to meet him more than an hour after landing,
The first vehicle provided was extremely small and could not even fit one large suitcase, despite the fact that we had booked a Skoda Karoq, which belongs to the mid-size SUV category. The vehicle provided was completely unsuitable for our needs and did not match the category we paid for.
I was then informed that a €2,500 security deposit would be required and that the amount would only be released three months after the vehicle’s return.
In addition, I was told that the company charges a 20% fee on the deposit amount, effectively adding another €500 to the rental cost. This was never disclosed anywhere during the booking process. This is outrageous. I have been renting cars for over 30 years and have never encountered such unreasonable and hidden conditions.
Since it was close to midnight and we were exhausted, I felt I had no real choice but to purchase full insurance coverage for €650 in order to avoid blocking such a large amount on my credit card for an extended period.

10 May 2026
Unprompted review
Rated 1 out of 5 stars

Suspected Fraudulent behaviour & Customer Pressure

My hire vehicle should have been a Skoda Karoq or similar. I was provided with a Toyota Compact High Rider. I had 4 passengers with me, hence the additional boot space in the Karoq was essential. I made mention of this and was told that this was the only vehicle immediately available. We had to leave the parcel shelf with the company in order to maximise the space available in the vehicle and still had some bags on laps. What was the point in paying the additional fee for a larger car in the first place?

Dubious practice during return procedure. Fresh vertical (could not, therefore, have been as a result of manoeuvring) scratch mark found on the rear nearside bumper corner as well as a jagged horizontal scratch inside the vehicle on the driver side transmission channel cover. I wore soft training shoes throughout my 32 hours in Bucharest and with my limited time in the vehicle, I could not see how this damage could have been attributed to me. It occurred to me afterward that the Inspection was carried out by one individual over an extended period whilst the other engaged my Son and I in conversation about our trip. DO NOT leave the person inspecting the vehicle unsupervised as we did. I am convinced that both area’s of ‘damage’ was caused during this ‘Inspection.’
Further, I had the vehicle for a little over a day. The weather, aside from a light overnight mist, was clear and dry. Yet, the staff member implied that he was doing me a favour by not charging a fee for returning the vehicle in a ‘dirty’ condition. I challenged this and he said that it is often dusty in Bucharest and that is why a film often covers vehicle’s when they are returned. I countered this by saying that I would not clean my own car on a daily basis and asked if he was seriously suggesting that a car hire of only 32 hours duration should conclude with a mandatory wash before it’s return? There was no comment.

Lastly, as time was pressing before our return flight, I paid the ‘damage’ as assessed by the company representative. Thankfully, I had also taken out additional Insurance. However, as I had made payment in full, I was assured that my £1900 security deposit would be returned the following day. Despite three reminders, this did not materialise until 7 days later.
DO NOT USE THIS COMPANY!

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Easy booking the car, we picked up the car early morning and a quick stop at the office we were on our way. The car was excellent we were really happy with the car and service. Would definitely recommend and use again. We felt with San was very courteous, helpful and polite.

17 January 2026
Unprompted review
Rated 1 out of 5 stars

Serious warning

Serious warning: Misleading practices and deposit abuse!!

Be extremely careful with ExpediCar / AutoRevolution (Bucharest). Our experience shows a pattern designed to lure customers with attractive prices and then extract money afterward through questionable “fees” regarding the condition of the car on delivery.

At pickup, everything appears routine: competitive rate, smooth handover, and a standard credit card deposit presented as a pre-authorisation (although they seem to have also some problems with the credit card). However, after returning the vehicle, we discovered that the deposit was not merely blocked but actually charged, without prior notice, consent, invoice, or clear contractual basis.

The company implied a so-called “cleaning fee”, even though:

- The car was returned in a very good condition.
- The vehicle was already not properly cleaned at pickup, a fact acknowledged by their own agent.
- Access to their return location is via muddy/dirt roads, making light dust unavoidable.

This creates the strong impression of a setup: vague terms, lack of transparency, and post-rental charges taken from deposits, counting on customers being tired, traveling, or unwilling to fight afterward or like us in hurry to catch a flight.

Legitimate rental companies release deposits promptly and provide clear documentation for any charge. This company did neither.

Based on our experience, this business model relies on misleading pricing and unjustified deposit deductions rather than honest service. We strongly advise future renters to avoid this company or document absolutely everything if they proceed or better rent on another rental company nearby for piece of mind really, it doesn't worth the hustle with this one.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! Rented for a week and got exactly what i needed. Car was clean full tank and everything worked perfectly. Would definitely come back.

20 December 2025
Unprompted review
Rated 1 out of 5 stars

Unfair practices and hidden charges – avoid Expedicar.ro

I rented a car from Expedicar.ro through VIPCars.com in September 2025.
The representative was late, refused valid UK credit cards because they weren’t embossed (something not stated anywhere), and pressured me to buy expensive insurance.

The car was dirty and not properly inspected — I found additional scratches they hadn’t recorded. Upon return, they charged me €250 for minor scratches that were clearly pre-existing and impossible to see at pickup.

This company appears to use unfair tactics to extract extra charges from customers.

Avoid them at all costs.

4 October 2025
Unprompted review

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