Experience Days Ltd Reviews 

390
•
TrustScore 2.5 out of 5

2.7

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See what reviewers are saying

Rated 5 out of 5 stars

I made a rookie mistake and clicked on the wrong address to send my gift. Thanks to the unintended recipient and Experience Days staff it was reported and sorted fast. Cannot thank both parties more.... See more

Rated 1 out of 5 stars

Utter disgrace. Received a gift vouched for York Food Tour and was unable to get on the tour before the voucher expired in January 2024. Extended by 12 months at a cost of £25.00, only to find the tou... See more

Rated 4 out of 5 stars

Jetskiing in Brighton on bank holiday Monday, very good experience. Team are very friendly, well organised, very good safety briefing. Wet suits and changing facilities excellent. There was only one... See more

Rated 1 out of 5 stars

My one and only experience with this company was highly unsatisfactory. The website is clunky. The voucher redemption procedure is unhelpful and not at all intuitive. There is no telephone numb... See more

Company details

  1. Gift shop
  2. also in
  3. Entertainment agency
  4. Event ticket seller

About Experience Days Ltd

Written by the company

Experience Days Gift Vouchers. Choose from thousands of unique experience gifts across the UK from just £10. Supercar Driving Vouchers, Flying Vouchers and many more.

New Experience Gifts Special Offers Driving Experiences Flying Experiences Food & Drink Gifts

Contact info

2.7

Poor

TrustScore 2.5 out of 5

390 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 21% of negative reviews

Typically replies within 24 hours

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2.7

All reviews

(390)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This site is a 100% scam

This site is a 100% scam. They take your money, but the gift certificates are not valid, and they will not issue a refund. They also do not reply to emails, phone calls, or social media. Don't walk, run away from this company.

25 November 2025
Unprompted review
Rated 1 out of 5 stars

PLEASE DO NOT BUY FROM THIS COMPANY

PLEASE DO NOT BUY FROM THIS COMPANY. I am a registered supplier on their website, but they have not paid me for the work I have done this year. They continue to sell my workshops to people with no intention of paying me. They have ignored my emails and letters and I will now be getting a debt collector involved!

28 October 2025
Unprompted review
Rated 1 out of 5 stars

Awful

Paid £180 for a hand gliding experience, also paid £20 to extend it. When I went to book was told it wasn't available.
Then chose a flying experience at Barton, again told not available. We contacted Barton directly and was told they don't deal with this company any longer as they hadn't been paid by them for some time. Contacted ED about this, they assured my they would remove the experience from the website....it's still on there today. They are now ignoring my request for refund and my emails. Avoid.

Update. As of today which is 4 weeks since Garry, the operations manager told me it's been removed, they are still advertising the 747 flying experience in Manchester that they cannot provided. I have raised a case with the CAB who has referred them to Trading Standards citing a potential criminal offence.
I have since sent further emails to Garry, but you guessed it- he's ignored me.
Absolute shocker of a company.

1 July 2025
Unprompted review
Rated 1 out of 5 stars

Wouldn’t bother booking through this…

Wouldn’t bother booking through this company. Booked for The London Cabaret Club. The terms stated that that experience wouldn’t include the ‘Gatsby Christmas’ event, however the event I enquired about was called, ‘Christmas Royale’.
I was advised that the Gatsby Christmas event was the year prior and that the voucher still wasn’t valid. The staff of the venue were very helpful. They said I could upgrade for the desired event but this would cost £50 more than directly through their website. They managed to find a suitable date but not for the preferred event. The venue sent me an invoice for the experience and it was only charged at £71 per ticket… the experience cost £190 through Experience Days for a weekday (would have to pay more for the weekend uplift)
Disappointed. Avoid. Book directly through the venue and save £50.

7 November 2025
Rated 5 out of 5 stars

After panicking that I was about to…

After panicking that I was about to lose my voucher, Experience Days told me that for just £20 I could pay to extend it for a further 12 months! This was great as my voucher was too expensive to lose, and Experience Days gave very clear instructions on how to extend it hassle free online.

21 October 2025
Unprompted review
Experience Days Ltd logo

Reply from Experience Days Ltd

Thanks for the positive feedback. Experience Days.

Rated 1 out of 5 stars

Cancelled flying experience due to unpaid provider invoices

I booked a flying experience voucher through Experience Days (value £135) and even paid an extra £20 to extend it. The experience provider cancelled my booking, explaining that Experience Days had failed to pay their invoices. Despite paying in good faith, I was left with nothing.

I have formally requested a full refund (£155), but the situation has been extremely disappointing and reflects very poorly on the company’s reliability. Be cautious when booking – if providers aren’t being paid, customers risk being left out of pocket and without their experience.

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with Experience Days

Great experience with Experience Days. I was gifted a Cruise for my birthday... for various reasons throughout the past year I was unable to use it. Luckily got in touch in time and was able to extend for further 12 months for a really reasonable price. Really looking forward to my cruise soon!

1 September 2025
Unprompted review
Rated 1 out of 5 stars

Unethical operation

Bought a voucher for a car driving exp paid 10k +. When I want to book, they say it’s no longer available . I must choose another experience as no refunds will be done. I’m not interested in other experiences. I paid for a car experience, they can’t deliver so the right thing to do is give my money back

15 August 2025
Unprompted review
Experience Days Ltd logo

Reply from Experience Days Ltd

We do not sell driving experiences for 10k+. This is a review for our South African website, which you know because you have been sending insulting and demafatory emails for weeks.

Rated 1 out of 5 stars

Awful company

Awful company. Booked the archaeological experience as well as paid for transport, accommodation. However the tour has been cancelled by the guide due to not being paid by Experience Days. I have requested a refund as the person who booked the day but this has been refused as 14 days have passed, which is completely illogical when I would not have been able to foresee these issues months ago.

24 July 2025
Unprompted review
Rated 1 out of 5 stars

Poor customer service - do not use!

This is an awful company and I wouldn’t recommend purchasing a voucher from them. I sought to extend my voucher and they failed to provide me with a link. There was no option to speak with anyone over the phone. They then cancelled my voucher and stopped responding to my emails. Very poor customer service, I’d recommend booking with one of the other experience companies available online.

Edit: they suggest in their response to this post that they sent it which is incorrect. Their email specifically stated that I didn’t need PayPal as I would receive the link via email. I couldn’t access my PayPal account. I only managed to access my PayPal account after the deadline and found the link there all along. Had they sent by email as they said they would I would have used it in time.

Interesting that they stopped replying to my emails and the only way I got a response was to leave a negative review!

28 June 2025
Unprompted review
Experience Days Ltd logo

Reply from Experience Days Ltd

Steph this simply isn't true. We did provide you with a link and when you claimed this to us, we had to send you proof of your own acknowledgement.

Rated 1 out of 5 stars

Terrible service

Went to book the experience after paying for it and you haven't paid the company so I can have the spa weekend and still have received a refund

7 May 2025

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