Mit XPert PDF ist man auf der sicheren Seite, was dieses Thema betrifft. Der Support ist auch sehr seriös und sofort hilfsbereit. Trotz 1000 Anfragen wurde mein Problem binnen 24 Stunden gelöst. So... See more
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The product is good, though it pushes you into a subscription ... no escape from those ! But this review is about the excellent after-sales, on the support line. I mistakenly subscribed twice, over... See more
am delighted with Expert PDF Pro and its customer service. I asked a question regarding my customer account. I received a response within 24 hours. I have been using Expert PDF Pro for years. I now... See more
Company replied
Close to instantaneous reply stating reception of request. First reply within 36 hours which is understandable due to main office location. And on and on and we Thank You for prompt following repli... See more
Company details
About Expert PDF
Written by the company
Expert PDF
Your Ultimate PDF Solution
Expert PDF provides a powerful and intuitive solution for all your PDF needs. Whether you need to create, edit, convert, or secure your PDFs, Expert PDF offers a comprehensive suite of tools designed to enhance your document management experience.
With Expert PDF, you can easily create PDFs from various file formats, edit your PDFs with advanced editing features, convert PDFs to and from other formats, and sign your contracts, invoices and other documents electronically, even remotely! Our user-friendly software is built to improve productivity and streamline your workflow.
Discover the advantages of Expert PDF and transform how you handle your documents. Our sophisticated interface and powerful features ensure you have everything you need to manage your PDFs effectively and securely.
Explore Expert PDF today and see how our solutions can simplify your document tasks and boost your efficiency.
Contact info
Rue Berthelot, 2, 92400, Courbevoie, France
- https://support.expert-pdf.com/hc/en-us
- expert-pdf.com
4.1
Great
690 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
i am using Expert PDF 14 since one…
i am using Expert PDF 14 since one year. Now i have upgraded to Expert PDF 15 and got life time license after my successful one year experience
Saleem Malik Pakistan
21 February 2022
Unprompted review
Reply from Expert PDF
Hello Saleem,
Thank you for remaining our loyal customer. We are happy to hear you liked Expert PDF 14 and upgraded your license to Expert PDF 15 lifetime edition
I must install the Program new,be…
I must install the Program new,be course my Hard-drive was crashed.
First i install the program but when i try to activated it,it was´t working .
I ask for Help and i got the help in form of a new Serial,in Time.
No Problem at all !
17 February 2022
Unprompted review
Reply from Expert PDF
Hi Michael,
Thank you for your positive feedback on our support team, we are glad that you got help and now your Expert PDF is activated again. Feel free to contact us again if you need any further help.
FAST RESPONSE TO MY CONCERNS OR…
FAST RESPONSE TO MY CONCERNS OR INTERROGATIONS. GREAT SERVICE
16 February 2022
Unprompted review
Reply from Expert PDF
Hi Mireille,
We are happy to know that your questions were answered quickly. We appreciate you evaluated the work of our team. If you ever need help again, don't hesitate to contact us.
Reply from Expert PDF
Hi Andre,
Thank you for taking the time to rate Expert PDF customer support team. We are happy to hear you are satisfied with your experience.
Absolute nightmare
Absolute nightmare. Program would not install and had to seek help to gain access. Eventually after 2 escalations problem fixed but person on help desk installed Panda program which disabled all email functions and cost £75 to wipe off hard disk. Program worked OK but side effects were horrendous.
8 February 2022
Unprompted review
Reply from Expert PDF
Hi Chester,
We appreciate you took the time to share your experience with our services, we are very concerned to hear about it. We would like to look closer into the situation with the program that was installed additionally and forward this to the appropriate team for further investigation. Please give us your contact information in the request we sent from Trustpilot and we will follow up with you.
Expert PDF Business is a comprehensive…
Expert PDF Business is a comprehensive tool which does it´s supposed work very well. Good value for money. I use Expert PDF for quite a few years already and will keep on using it. All other software I know of is either more expensive or performs less.
4 February 2022
Unprompted review
Reply from Expert PDF
Hello Michael,
Thank you for taking the time to share that our software is cost-effective and has great tools. We are glad to hear that you are satisfied with our software and have been using it for several years already.
its friendly to use and the customer support was also good
it friendly to use and customer support quickly answer you quotation and supporting team has resolve my issue within in time i over all it was nice experience
3 February 2022
Unprompted review
Reply from Expert PDF
Hello Mishra,
Thank you for sharing that our support team has quickly resolved your inquiry. If you have any ideas on how we can improve our work, please let us know.
simple and correct
3 February 2022
Unprompted review
Reply from Expert PDF
Hello Uwe,
Thank you for letting us know that our software is easy to use. We appreciate your feedback.
I had thought I had a full subscription…
I had thought I had a full subscription to Expert PDF Pro. I had 2 subscriptions running at the same time (12 and 15). In the end I had only version 12. The agent was super helpful and assisted me in resolving the misunderstanding.
3 February 2022
Unprompted review
Reply from Expert PDF
Hello Monique,
Thank you for reaching out to us and sharing that our agent helped you to resolve the license issue. We appreciate your feedback.
I contacted support due to a PC change
I contacted support due to a PC change. He supported me very quickly, competently and satisfactorily!
2 February 2022
Unprompted review
Reply from Expert PDF
Hello Björn,
Thank you for letting us know that our agent helped you to transfer your license quickly and efficiently. We are glad to hear that you are satisfied with our services.
Very good Support
I try to instal PDF 14 on a new PC. After the installation I have had problems with the registration with the old licence ID. I wrote a email to the support and in between 2-3 day i recieved a answer and a new licence ID so that I could install the program on my new PC.
26 January 2022
Unprompted review
Reply from Expert PDF
Hello Helmut,
Thank you for sharing that our support team helped you to transfer your Expert PDF license to a new computer quickly and successfully.
competent answers
I received competent answers quickly.
My problems could be solved with the solutions in the answer.
13 January 2022
Unprompted review
Reply from Expert PDF
Hi,
Thank you for sharing that you got prompt and efficient support from our team, we are glad to know everything has been sorted out.
Good PDF program, but I can't use it.Friendly and knowledgeable service
Friendly and knowledgeable service. However, I have not been able to run PDF for my own reason. I have canceled the program in 2021, received and paid an invoice for 2022, but I have not made the program work.
13 January 2022
Unprompted review
Reply from Expert PDF
Hello Kalevi,
Thank you for letting us know that you cannot get the program run. We can surely help you with it. Please send us your order information in the request we sent from Trustpilot and we will follow up with you.
We are still happy to know you like our support team and find them friendly and knowledgeable.
trouble with new PC and Expert PDF licence…
Got a new PC and had trouble with installing the licence for Expert PDF. Thanks to the ExpertPDF support it took just some mails to get the licence completely working on the new PC.
6 January 2022
Unprompted review
Reply from Expert PDF
Hello Thomas,
We appreciate you taking the time to share that our agents helped you to transfer Expert PDF license to a new PC. We value your feedback.
Reply from Expert PDF
Hello Ferenc,
Thank you for sharing that you had difficulties editing PDFs with the program. Please give us your order information in the request we sent from Trustpilot so we can follow up with you and help you.
All the people I have talked to are…
All the people I have talked to are very helpful. From the customer service to the tech support. Unfortunately, the program is not compatible. The program just doesnt ran in my computer. I have to ask for a refund because the boss terminate the project in which we will be using the Expert pdf for.
21 December 2021
Unprompted review
Reply from Expert PDF
Hello Imelda,
We appreciate you taking the time to share your experience with our agents. We are sad to hear that you were not able to use our program. Please do not hesitate to contact us if you need any additional assistance with your order.
Instalation difficulties resolved quickly
Did not install properly the first time but E-mail was extremely effective and cleared the problem in only a couple of brief well-understood exchanges.
21 December 2021
Unprompted review
Reply from Expert PDF
Hello Peter,
Thank you for sharing that our agents helped you to install the program quickly and successfully. We appreciate your feedback.
Very good service
Very professional and quick answer. They resolved my Problem without any trouble.
27 October 2021
Unprompted review
Reply from Expert PDF
Hi Sabrina,
We appreciate you took the time to share your positive feedback, we are very glad that our support team could help you promptly.
Useful software
Useful software, in fact required to complete my job; technical suport was also very helpful
27 October 2021
Unprompted review
Reply from Expert PDF
Hi Pierre,
Thank you for evaluating Expert PDF, we are glad to know that the program helps you with your job and you like the service received from our support team.
Great tech help
Lisa knew what she was doing and was able to fix my issue with activation efficiently.
25 October 2021
Unprompted review
Reply from Expert PDF
Hi Marc,
Thank you for letting us know you are happy with the way our agent helped you with activation. We appreciate your feedback a lot
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