Expertelectrical Reviews 206

TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

I had a very disappointing experience with Expert Electrical. We ordered specific bulbs, but the wrong ones were sent. When we contacted them to resolve the issue, instead of acknowledging the mista... See more

Rated 5 out of 5 stars

I have been using this company for a few years now and have had nothing but a very good experience with them. I only buy one product from them but do so regularly. With free delivery and very compe... See more

Company replied

Rated 1 out of 5 stars

Shocking service, kept getting an order wrong so many times, unable to follow simple instructions. Had to chase up so many times to resolve. Had to chase up their goodwill gesture refund too, unb... See more

Company replied

Rated 4 out of 5 stars

The relay bases I ordered were a great price and excellent product but the dork who delivered them threw the box over a six foot fence onto my shed roof 6 foot away. This broke the relay locking lever... See more

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3.0

Average

TrustScore 3 out of 5

206 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Don’t rely on the next day delivery…

Don’t rely on the next day delivery service. Ordered at 230pm before the 3pm cut off. Saw the reviews was confident so went ahead and booked a job miles from home to find out the order hasn’t been processed. So now I cannot do the job and miss out on a days work.

27 July 2022
Unprompted review
Rated 5 out of 5 stars

This company comes highly recommended

This company comes highly recommended. Booking process was very easy, the price was accurate, no hidden costs. I would also like to add that the engineer Richard who visited my property was very polite and friendly and was happy to adhere to my requests of wearing a mask given I am high risk. I will be using them in the future and recommending to others

29 June 2022
Unprompted review
Rated 5 out of 5 stars

Super Downlights

Fast delivery, great product at a very good price for the quality of product. Very pleased in these early days of use.

1 September 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, the item was not in stock so it took a little bit longer than normal but I was kept informed really well until ready for delivery. Will definitely use them again.

26 April 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, despite difficult times. It took a couple of days longer than expected but they got the item back in stock and it was delivered promptly. Really helpful staff and outstanding service - Thank you!!

25 March 2020
Unprompted review

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