Expertfix Reviews 197

TrustScore 4.5 out of 5

4.7

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Shop powered by PrestaShop


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4.7

Excellent

TrustScore 4.5 out of 5

197 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I am very sad it’s not possible to give…

I am very sad it’s not possible to give 0 stars. This was an awful experience… First of all, I didn’t get the receipt. That’s really bad especially for Denmark.
Then after few weeks the screen started to have issues (see on the picture) and when I came back and showed him it’s also on their webpage, that the screen should have a warranty, he started SCREAMING AT ME. Awful experience, never go to this shop, NEVER.
Not only crappy owner/worker, but also screen of very bad quality.

12 January 2023
Unprompted review
Rated 5 out of 5 stars

Amazing.

Good quality, Responsive, Good value and there's an absolute profession work going on.

3 October 2021
Unprompted review
Rated 1 out of 5 stars

I changed a display at expertfix and I …

I changed a display at expertfix and I had only bad experiences: I left my phone on a location in Aarhus H. and I had to pick it up in another location in Aarhus V. (they said it will take one hour and when I called after 4 hours they said to pick it in another location or the next day); after one month I had a pink line on the display and I took it back because I had service and display warranty - they didn't fix it and I took the phone back with three lines on the display and many dots on the display (again they said it will take maximum one hour and after callling all day with no answer, I went there the second day); after a quick search on the internet I find out that this pink line problem it is a common problem with samsung and samsung replaces the affected phones - I went back to expertfix and again they said they won't replace the part. I called Samsung's hotline and they said that this service it is not authorised by them and because I use them I lost my warranty on my phone. I also made a formal complaint to the danish auttority because they don't gave the two year warranty of electric part and warranty of the service provided. Don't use this shop, pay a little more and use one of a well know companies.

7 August 2017
Unprompted review
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Reply from Expertfix

Kære Dragos
Vi er de nye ejere af Expertfix. Du må gerne besøge os igen, og får en løsning på problemet. Vi vil søgere for, at du ændre dine tanker og anmeldelse om os.
Mvh Expertfix
adressen: Vesterbrogade 12

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