ExpertOption Reviews 1,213

TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the payment and refund processes, frequently encountering issues with withdrawals and reporting that their refund requests were refused or delayed. People also found the customer service to be unhelpful, with support agents often ending chats or providing repetitive, unhelpful responses. The website was also a source of frustration, with users reporting issues like blocked accounts and discrepancies in charts. While some people mentioned positive experiences with deposits and withdrawals, and a few noted that they were able to make money, these sentiments were not widespread. Some customers also found the pricing to be ambiguous, with varying opinions on whether it was fair or exploitative.

What people talk about most

Payment

Customers had negative experiences with payment. Many reviewers report significant issues with withdrawals,... See more

Refund

Users describe negative interactions with refund. Many customers report significant difficulties and... See more

Customer service

Reviewers highlight significant dissatisfaction with customer service. Many customers report inconsistent and... See more

Website

Reviewers express significant dissatisfaction with the website's functionality and legitimacy. Many customers... See more

Price

Clients share ambiguous opinions on price. Many reviewers express significant financial losses, with some... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The platform works really well. Traders have so many assets to trade that I honestly didn't even think it was possible. It has everything you need to make good money. And most importantly, I've been g... See more

Company replied

Rated 3 out of 5 stars

I deposit $100 here. I don't know how it will go from here, but i'll give trading a try just for fun. I don't really trust platforms like this, but so far the deposit went throught fine and i passed v... See more

Company replied

Rated 3 out of 5 stars

I have concerns about trade execution and withdrawal processing. In my case, a trade resulted in a loss at the final moment, which raised questions about execution accuracy. #krypto #Mining. Not op... See more

Company replied

Rated 3 out of 5 stars

i'm actually not very happy that i can;'t top up my balance using my crypto wallet. Isn't that possible? It's usually done everywhere, but for some reason it's not working for me. The platform is actu... See more

Company replied


Company details

  1. Investment service
  2. Currency exchange service
  3. Finance broker
  4. Gold and silver trading company
  5. Investment company

Written by the company

Try our Professional Trading Platform. $10000 Free Demo Account. Enter the World of Trading With a Few Simple Steps


Contact info

2.2

Poor

TrustScore 2 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

respected trading platform

respected trading platform. I love it - trading gold and have good profit

2 December 2024
ExpertOption logo

Reply from ExpertOption

Dear Sipho,

Thank you for your kind words! We’re delighted to hear that you’re enjoying trading on our platform and achieving good profits with gold. We wish you continued success and growth in your trading journey!

Best regards,
ExpertOption Team

Rated 3 out of 5 stars

I just want to understand how social…

I just want to understand how social trading works in the demo account, I guess it's use to be on real account. Right?

10 December 2024
Unprompted review
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Reply from ExpertOption

Dear valued user,

Thank you for your question! Social trading allows you to observe and follow the strategies of other traders in real-time. On the demo account, it serves as a learning tool, letting you see how experienced traders operate without risking real funds. In a real account, you can apply these insights to your own trades.

For additional guidance, you can explore the dedicated education section on our website, which offers valuable resources to help you build your knowledge and improve your trading skills.

Best regards,
ExpertOption Team

Rated 5 out of 5 stars

Found this trading solution during my…

Found this trading solution during my maternity leave. Expert Option's mobile app means I can trade while the baby naps. Put in $200 of savings, now making steady $300 weekly. Their instant executions are perfect for my unpredictable schedule.

18 November 2024
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Reply from ExpertOption

Dear Tariq Al-Hassan,

Thank you for sharing your experience! We’re happy to hear that our mobile app fits seamlessly into your schedule and that you’re seeing steady results. Providing fast and reliable trade execution is a key part of our commitment to users. We wish you continued success in your trading journey.

Best regards,
ExpertOption Team

Rated 5 out of 5 stars

Best of expert option

Expert Option is a very good platform ok because here I have made trades and here the returns are a little faster I just put one back but it took about three days but they say our The return that takes place is Friday and Monday, so inshallah this toowill go and this is very good platform and here i am working i am doing very good trading and this is a great platform i will suggest you to trade here and make your trading good Signals are also available here and many more benefits are available here and one is thisThe support team is very good because any time you contact them they are ready to talk to you so this is a very good platform my comment is that you can work here.

24 November 2024
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Reply from ExpertOption

Dear Muhammad Hussain,

Thank you for your thoughtful feedback! We’re delighted to hear that you’re having a positive experience with our platform. Fast returns, helpful trading signals, and a range of useful features are all part of our commitment to providing a smooth trading experience. We’re happy to support you as you continue your trading journey.

Best regards,
ExpertOption Team

Rated 4 out of 5 stars

Found these guys during my physio…

Found these guys during my physio breaks. Trading between clients keeps me sharp! Started small on ExpertOption, testing waters with $200.

Their educational videos helped me understand market patterns.

Already paid for my clinic's new equipment.

18 November 2024
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Reply from ExpertOption

Dear Amir Al-Bakri,

Thank you for sharing your experience! We’re glad to hear that our platform fits into your schedule and that the educational resources have been helpful. It’s wonderful that your trading success has supported your professional goals. Wishing you continued growth and success!

Best regards,
ExpertOption Team

Rated 1 out of 5 stars

no money transfer

Withdrawal Process is delay
My account 632822175, Withdrawal Request, not received yet today. I don't see any withdrawal success panels. I asked Customer support Service, some of them don't answer, one of them said "we can't expedite". As my experience, my basis, silver, gold level went well in withdrawal. But when I reach Platinum level (upgrade level), (they write more upgrades level, more priority for fast) I don't receive any my profit running amount and even deposit amount. It take so long time. I have doubt it will scam for upgrade level users and profitable users. Useless ...no money transfer :-(

3 July 2024
Unprompted review
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Reply from ExpertOption

Dear Saeed Sbay,

Thank you for reaching out to us. We understand your concern and have reviewed your case. We can see that you have been in contact with our Customer Support team, and we want to assure you that they are actively working to resolve your issue.

Your withdrawal request has been processed from our side. To ensure everything proceeds smoothly, we have initiated a follow-up check with the bank to confirm that the transaction has successfully reached your account. Once we receive a response from the bank, our Customer Support team will provide you with an ARN number, which you can use to trace the transaction directly with your bank.

We appreciate your patience and understanding as we work to resolve this matter for you. Please feel free to reach out if you have any further questions.

Best regards,
ExpertOption Team

Rated 5 out of 5 stars

trading on the go

this trading app is been a real find! started small on Expert-Option with just $100, and their educational resources helped me avoid rookie mistakes.

platform runs smooth as silk, even during busy market hours. Already hit my first $1k 🔥🔥🔥🔥🔥🔥🔥 in profits!

14 October 2024
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Reply from ExpertOption

Dear Wendi,

Thank you for choosing ExpertOption! We’re delighted that our platform has met your expectations and that you’re finding success in your trading journey. Please don’t hesitate to reach out if you need any assistance - we’re here to help.

Warm regards,
ExpertOption Team

Rated 5 out of 5 stars

Can believe how easy tradings become…

Can believe how easy tradings become since i found this app! Expert-option's interface is super clean and their execution speed is impressive. Had a small hiccup with verification, but the team sorted it right out.
Already cashed out $400 - took less then a hour to hit my account

6 November 2024
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Reply from ExpertOption

Dear Tousa,

Thank you for your feedback! We’re pleased to hear that our platform has provided you with a smooth and efficient trading experience. It’s great to know that any issues were quickly resolved by our support team. We’re here to ensure your trading journey remains seamless and successful.

Best regards,
ExpertOption Team

Rated 1 out of 5 stars

THIS IS NOT A TRADING PLATFORM.....

THIS IS NOT A TRADING PLATFORM...... IT'S THE SAME AS GAMBLING IN A CASINO.... THE PLAYER IS NOT IN CONTROL AND THE HOUSE ALWAYS WINS. ANYONE CAN TRY IT AND PROVE ME WRONG. THEN PAY ME MY COMMISSION FOR SAVING YOU MONEY

12 October 2024
Unprompted review
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Reply from ExpertOption

Dear valued user,

We’re sorry to hear that you feel this way. ExpertOption is committed to providing a transparent and fair trading environment for our users. We strive to equip our traders with tools and educational resources to make informed decisions, and we encourage all users to trade responsibly. If you have specific concerns or questions, please don’t hesitate to reach out to our support team, who are here to assist.

Best regards,
ExpertOption Team

Rated 5 out of 5 stars

Been trading with ExpertOption for over…

Been trading with ExpertOption for over a year now. Its become my go-to platform for forex. Love the new competitions - adds a fun twist! Support team's top-notch, sorted out my withdrawal issue in minutes. Heads up tho, the learning curve can be steep if ur new to trading.

14 October 2024
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Reply from ExpertOption

Dear valued user,

Thank you for being with us for over a year and for sharing your experience! We’re glad to hear that ExpertOption has become your go-to platform, and that you’re enjoying the new competitions - adding that extra excitement to your trading journey. It’s great to know our support team was able to assist you promptly with your withdrawal issue. We appreciate your note about the learning curve and are here to help with any resources or support you might need.

Warm regards,
ExpertOption Team

Rated 5 out of 5 stars

i only bet on this broker for now

i only bet on this broker for now, they have the best conditions for work as for me, it suits me quite well because the withdrawal is very good here, i like everything, it works great. Now i bet $100, lets see how much i raise

4 May 2024
Unprompted review
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Reply from ExpertOption

Dear Nardo Csbrera,

Thank you for your feedback and for trusting us as your trading platform! We're glad to hear that our conditions and withdrawal process have met your expectations. We wish you the best of luck with your current trade, and we're here to support you if you need any assistance along the way. Keep up the great work!

Warm regards,
ExpertOption Team

Rated 3 out of 5 stars

It seems like a good and convenient…

It seems like a good and convenient app, but I personally had issues with verify yo upgrade my acc...
And plz add more available ways to deposit the money

4 September 2024
Unprompted review
ExpertOption logo

Reply from ExpertOption

Dear Diego,
Thanks for your feedback on ExpertOption. We're glad you find the app convenient overall.
We're sorry to hear about your verification issues. Our team is constantly working to streamline this process. Could you provide more details about the specific problems you encountered? This would help us improve.
We appreciate your suggestion about deposit methods. We're always looking to expand our options. Are there any particular payment methods you'd like to see added?
If you need help with verification or have more suggestions, please don't hesitate to contact our support team.
ExpertOption Team

Rated 5 out of 5 stars

i have been using the expertoption …

i have been using the expertoption platform for about a year now. I am pleased with the user friendly interface and fast payouts. There were no problems with the withdrawal of funds. Always on time. It is also worth noting the large selection of trading tools. thanks

24 May 2024
Unprompted review
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Reply from ExpertOption

Dear Garrett,
Thanks for your long-term commitment to ExpertOption!
We're glad you're enjoying our interface and trading tools. Your positive experience with payouts is great to hear.
Have you tried any of our newer features? We're always adding tools to enhance trading experiences.
Your feedback helps us improve. If you have any suggestions, we're all ears.
Thanks for choosing ExpertOption!
Best,
ExpertOption Team

Rated 5 out of 5 stars

wow! Thanks expert

wow! This platform is a godsend! i love how everything works. The interface is beautiful, the trades are instant. And the support is great. Honestly, i am in love with this platform.

20 June 2024
Unprompted review
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Reply from ExpertOption

Dear Chad,
We're thrilled you're enjoying ExpertOption so much!
Your enthusiasm is fantastic. We work hard to create a smooth trading experience, so it's great to hear it's hitting the mark for you.
Is there a particular feature you find most useful? We'd love to know what's working best for you.
Keep that positive energy in your trading, and don't hesitate to reach out if you need anything!
ExpertOption Team

Rated 5 out of 5 stars

For beginners, very good

This trading platform meets all the necessary requirements. A wide range of tools, fast order execution, reliable analytics. The support service works quickly. Recommended for both experienced traders and beginners.

5 May 2024
Unprompted review
ExpertOption logo

Reply from ExpertOption

Thanks for your positive feedback on ExpertOption!
We're glad you find our platform suitable for traders at all levels. It's great to hear our tools and analytics are meeting your needs.
Have you explored our educational resources? They might offer some additional insights, even for experienced traders.
If you have any suggestions for improvement, we're always eager to hear them.
Keep up the great trading!
ExpertOption Team

Rated 4 out of 5 stars

i recently started trading and chose…

i recently started trading and chose this platform. You know, everything is clear even for a dummie like me. There are many assets, it's easy to figure out. if you don't understand something, support helps. It seems to be going well so far!

15 April 2024
Unprompted review
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Reply from ExpertOption

Thanks for giving ExpertOption a try! We're glad you're finding our platform easy to navigate.
It's great to hear you're exploring different assets and getting help when needed. Your positive start is encouraging.
As you continue learning, have you checked out our educational resources? They might offer some useful tips for new traders.
Keep up the good work, and don't hesitate to reach out if you need anything!
ExpertOption Team

Rated 5 out of 5 stars

this platform is just awesome

this platform is just awesome. Everything works great, money is withdrawn quickly. I've been trading here for a month now and i'm enjoying it. The support is always in touch, if anything. In short, i recommend it!

13 May 2024
Unprompted review
ExpertOption logo

Reply from ExpertOption

Thanks for your enthusiastic feedback about ExpertOption!
We're thrilled you're enjoying your trading experience. It's great to hear our platform and support team are meeting your needs.
Have you explored all our trading tools? You might discover some features to enhance your strategy even further.
We appreciate your recommendation. If you have any suggestions for improvements, we're always listening.
Happy trading!
ExpertOption Team

Rated 2 out of 5 stars

Unfortunately I can’t trade on this…

Unfortunately I can’t trade on this platform in EU. So sad for that . Does it exist a solution for that???

27 August 2024
Unprompted review
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Reply from ExpertOption

Dear Nour Salhi,

Thank you for your feedback. We understand how frustrating it can be to face restrictions based on your location. Unfortunately, due to regulations, ExpertOption isn't available for trading in the EU. We recommend keeping an eye on any updates or changes in regulations that might allow access in the future. In the meantime, if you have any other questions or need assistance, our support team is here to help.

Best regards,
The ExpertOption Team

Rated 5 out of 5 stars

i read a lot of reviews about this…

i read a lot of reviews about this broker, there are both bad and good ones, it is clear that everything will not be perfect, but if you follow the broker's rules, there should be no problems. I also brought 2 friends, we trade together

7 April 2024
Unprompted review
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Reply from ExpertOption

Hi there!
Thanks for sharing your thoughts on ExpertOption. You're right - every platform has its pros and cons, and it's great that you've done your research.
We're glad you're trading with us and even introduced your friends. Following the rules is indeed key to a smooth experience.
If you or your friends ever need assistance or have questions, our support team is here to help.
Happy trading to you and your friends!
ExpertOption Team

Rated 4 out of 5 stars

i am just srating to trade cisco now…

i am just srating to trade cisco now because these shares are growing, with a good investment you can earn quite well, i like it, i tried it on a 10k demo account and realized that this is mine. i have now started trading these shares + a couple of other pairs.

7 February 2024
Unprompted review
ExpertOption logo

Reply from ExpertOption

Hi there!
Thanks for sharing your experience with ExpertOption. It's great to hear you're exploring trading with specific stocks like Cisco.
Starting with a demo account is a smart move. It's a great way to practice and build confidence before moving to real trading.
As you transition to live trading, remember that market conditions can change quickly. Keep learning and stay informed about the assets you're trading.
If you need any help or have questions about our platform features, don't hesitate to reach out.
Keep up the smart approach to trading!
ExpertOption Team

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