ExpertOption Reviews 1,213

TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the payment and refund processes, frequently encountering issues with withdrawals and reporting that their refund requests were refused or delayed. People also found the customer service to be unhelpful, with support agents often ending chats or providing repetitive, unhelpful responses. The website was also a source of frustration, with users reporting issues like blocked accounts and discrepancies in charts. While some people mentioned positive experiences with deposits and withdrawals, and a few noted that they were able to make money, these sentiments were not widespread. Some customers also found the pricing to be ambiguous, with varying opinions on whether it was fair or exploitative.

What people talk about most

Payment

Customers had negative experiences with payment. Many reviewers report significant issues with withdrawals,... See more

Refund

Users describe negative interactions with refund. Many customers report significant difficulties and... See more

Customer service

Reviewers highlight significant dissatisfaction with customer service. Many customers report inconsistent and... See more

Website

Reviewers express significant dissatisfaction with the website's functionality and legitimacy. Many customers... See more

Price

Clients share ambiguous opinions on price. Many reviewers express significant financial losses, with some... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The platform works really well. Traders have so many assets to trade that I honestly didn't even think it was possible. It has everything you need to make good money. And most importantly, I've been g... See more

Company replied

Rated 3 out of 5 stars

I deposit $100 here. I don't know how it will go from here, but i'll give trading a try just for fun. I don't really trust platforms like this, but so far the deposit went throught fine and i passed v... See more

Company replied

Rated 3 out of 5 stars

I have concerns about trade execution and withdrawal processing. In my case, a trade resulted in a loss at the final moment, which raised questions about execution accuracy. #krypto #Mining. Not op... See more

Company replied

Rated 3 out of 5 stars

i'm actually not very happy that i can;'t top up my balance using my crypto wallet. Isn't that possible? It's usually done everywhere, but for some reason it's not working for me. The platform is actu... See more

Company replied


Company details

  1. Investment service
  2. Currency exchange service
  3. Finance broker
  4. Gold and silver trading company
  5. Investment company

Written by the company

Try our Professional Trading Platform. $10000 Free Demo Account. Enter the World of Trading With a Few Simple Steps


Contact info

2.2

Poor

TrustScore 2 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

i connected to this broker on the…

i connected to this broker on the recomendations of friends who also trade and earn here. I don't know what they work on, but i'm currently buying and selling gold. I don't see much income yet, but you can still earn here when you have normal capital.

9 May 2024
Unprompted review
ExpertOption logo

Reply from ExpertOption

Hi there!
Thanks for giving ExpertOption a try based on your friends' recommendations. It's great to hear you're exploring gold trading on our platform.
Starting out can take time, and it's normal not to see big returns right away. Your approach of focusing on a specific asset like gold is a good strategy for learning the ropes.
Remember, successful trading often comes with experience and continued learning. If you're interested in exploring other assets or need any tips on gold trading, our support team is here to help.
Keep at it, and don't hesitate to reach out if you need any assistance!
ExpertOption Team

Rated 5 out of 5 stars

like every broker have risk

like every broker have risk, or course you can win you can loss, you need trade and you see, because always a play casino, but now i switch to trading and i happy, i top up money here about week ago, and now i little win money and happy, very strength broker like for me

22 April 2024
Unprompted review
ExpertOption logo

Reply from ExpertOption

Hi there!
Thanks for sharing your experience with ExpertOption. We're glad you're enjoying your trading journey with us.
You're right, trading does involve risks. It's great that you're approaching it with a realistic mindset and finding success.
If you need any assistance as you continue trading, our team is here to help.
Keep trading wisely!
ExpertOption Team

Rated 1 out of 5 stars

I have never seen a scamming platform…

I have never seen a scamming platform like this one ever before. My advice is guys just stay away from this website and never come back.
My id : 281439062

14 August 2024
Unprompted review
ExpertOption logo

Reply from ExpertOption

Dear valued user,
We're deeply concerned about your experience with ExpertOption. We take all feedback seriously, especially when it comes to issues of trust and satisfaction.
We'd like to investigate the specific issues you've encountered. Our team will look into the account associated with the ID you provided to understand what might have gone wrong.
ExpertOption is committed to providing a fair and transparent trading environment for all our users. If there's been a misunderstanding or if you've experienced any problems, we want to address them promptly and effectively.
Please contact our customer support team directly with more details about your concerns. We're here to listen and work towards a resolution.
We appreciate you bringing this to our attention and hope to have the opportunity to address your concerns.
Sincerely,
ExpertOption Team

Rated 1 out of 5 stars

Had my first experience with trading…

Had my first experience with trading crypto with 24/7 expert options and thought it was going good as they have trades for 3 days. After a week and making a second deposit to my account the account tripled my investment. I later received an email indicating that because I made so much money that they needed to upgrade my account from a starter account to Gold VIP. But in order for me to withdrawal any money that I had in my account, I needed to pay $5K to upgrade my account. Wow and after talking to support to see if there were any options I was told to get a loan. Doesn’t really seem like a company interested in keeping new investors, sad!

9 August 2024
Unprompted review
ExpertOption logo

Reply from ExpertOption

Dear Paul,
We're deeply concerned about your experience with ExpertOption. Thank you for bringing this to our attention.
First and foremost, we want to clarify that ExpertOption never requires payment to upgrade accounts or to process withdrawals. What you've described does not align with our policies or practices.
We're alarmed by the mention of an email requesting payment for account upgrades or withdrawals. This is not how we operate, and it raises serious concerns about potential fraud or misrepresentation.
We'd like to investigate this matter thoroughly. Could you please contact our official support team directly with more details? We need to verify your account, review the communications you've received, and ensure the security of your funds.
If you've been contacted by someone claiming to represent ExpertOption and requesting payments outside our platform, please report this immediately. We take such matters very seriously and want to protect our users from any fraudulent activities.
We assure you that legitimate profits can be withdrawn without additional fees or account upgrades. Our goal is to provide a secure and transparent trading environment for all our users.
We apologize for any distress this situation has caused and are committed to resolving this issue promptly.
Sincerely,
ExpertOption Team

Rated 5 out of 5 stars

Today i plan to have time to trade as…

Today i plan to have time to trade as Friday, but on the weekend i think there in no point., the market is not stable, now replenished the balance for 200$, see if i can earn and withdraw, while i made a couple of trades at once in plus myself

18 June 2024
Unprompted review
ExpertOption logo

Reply from ExpertOption

Hello there!
Great to hear you're actively trading with us. Smart move recognizing market differences on weekends. Your cautious approach is commendable.
We're glad you're seeing some initial success. Remember, markets can be unpredictable, so keep that careful strategy going.
If you need any help, our support team is here for you.
Happy trading!
ExpertOption Team

Rated 5 out of 5 stars

everyone lives on their own wavelength…

everyone lives on their own wavelength i popped up my balance here to start the game, but i really liked that they give me a bonus demo to start training trading, thank you

25 March 2024
Unprompted review
ExpertOption logo

Reply from ExpertOption

Hi there!
We're glad you're enjoying your experience with ExpertOption. It's great that you find the demo bonus helpful for training.
Thank you for choosing us. If you need any assistance as you continue trading, our team is here to help.
Happy trading!
ExpertOption Team

Rated 4 out of 5 stars

it's not like any trader thinks that…

it's not like any trader thinks that the platform is deceiving although in fact it is no so, since you need to be able to trade correctly in order to make normal money, and here, too, there is no exception.

29 March 2024
Unprompted review
ExpertOption logo

Reply from ExpertOption

Hello there,
Thanks for sharing your perspective. You're right - success in trading often comes down to skill and strategy. We're here to provide the tools, but it's up to each trader to use them wisely.
If you ever need help improving your trading approach, don't hesitate to check out our educational resources or reach out to our support team.
Keep trading smart!
ExpertOption Team

Rated 5 out of 5 stars

i've been on expertoption for a 2…

i've been on expertoption for a 2 mounth now. i can't write anything negative. for beginners, everything is simple and clear if you act wisely and don't get involved in something you don't understand. i withdraw my first money.

16 April 2024
Unprompted review
ExpertOption logo

Reply from ExpertOption

Hi Melissa!
Thanks for sharing your experience with ExpertOption. We're glad you've had a positive journey with us so far.
Your approach of acting wisely and sticking to what you understand is spot-on. Congrats on your first withdrawal!
If you need any help or have questions as you continue trading, we're here for you.
Keep up the great work!
ExpertOption Team

Rated 4 out of 5 stars

for starters this is an excellent…

for starters this is an excellent option for developing analytics and exploring a new direction. that how it was for me i make the first few transactions using funds from a demo account. this is a completely free bonus on a site where there is internet money and you put it in trades, therefore the income is not real, but the experience is just the most real. i recommend starting with the silver deposit.

4 February 2024
Unprompted review
ExpertOption logo

Reply from ExpertOption

Dear Angela,
Thanks for sharing your experience with ExpertOption. We're glad you found our demo account helpful for learning and practicing.
It's great that you're recommending a cautious approach to new traders. Starting with a demo and then moving to real trading is a smart strategy.
If you need any help as you continue your trading journey, our team is here for you.
Keep exploring and trading wisely!
ExpertOption Team

Rated 4 out of 5 stars

there are

there are, of course, a lot of reviews about this broker, both good and bad, and in fact you don't know what to do since everything has its pros and cons, but then i decided to try to top up by $20 after all, because the minimum deposit here is much less and trades here much less, let's try

28 March 2024
Unprompted review
ExpertOption logo

Reply from ExpertOption

Hello there!
Thanks for giving ExpertOption a try. You're right, every platform has its pros and cons, and personal experience is often the best way to judge.
We appreciate you starting with a smaller deposit. It's a smart way to test the waters.
If you have any questions as you explore our platform, our support team is here to help.
Wishing you a good trading experience!
ExpertOption Team

Rated 5 out of 5 stars

we downloaded their application because…

we downloaded their application because we found it on google play, i don't know what kind of broker it is, but i'm testing it for now, and the main taing is that it works without freezing and everything else, well, we'll see, i'll leave a review for now

31 March 2024
Unprompted review
ExpertOption logo

Reply from ExpertOption

Hi there!
Thanks for choosing the ExpertOption app. We're glad to hear it's running smoothly for you.
We appreciate your testing approach. If you have any questions along the way, our support team is always here to help.
We look forward to your review after you've had a chance to explore the app.
Happy trading!
ExpertOption Team

Rated 5 out of 5 stars

as for me

as for me, this is a normal broker, their conditions are quite good and simple, you can always earn money if you are headlong, so try

9 May 2024
Unprompted review
ExpertOption logo

Reply from ExpertOption

Hello there!
Thanks for sharing your thoughts on ExpertOption. We're glad you find our conditions suitable for your trading needs.
You're right that success often comes with dedication. Just remember, all trading involves risks, so it's important to stay informed and trade responsibly.
If you ever need assistance, our support team is here to help.
Happy trading!
ExpertOption Team

Rated 2 out of 5 stars

I had installed Expert Option app but…

I had installed Expert Option app but after reading all the bad experiences shared by users here and on the internet, I have now uninstalled/removed it from my phone. One of the most common problems users faced, shared on this platform is banned account after withdrawal attempts, citing terms & conditions violation. While this is absurd, the same is a daylight robbery. It's best to avoid such frauds.

7 August 2023
Unprompted review
ExpertOption logo

Reply from ExpertOption

Dear Ismael,
Thank you for sharing your concerns about ExpertOption. We take all feedback seriously and appreciate you bringing this to our attention.
We're sorry to hear that negative reviews have led you to uninstall our app. We understand how concerning these reports can be, especially regarding account bans and withdrawal issues.
We want to assure you that ExpertOption operates under strict regulatory guidelines and is committed to fair and transparent practices. Account bans are only implemented in cases of clear violations of our terms and conditions, which are designed to protect all users and maintain the integrity of our platform.
However, we recognize that misunderstandings can occur. If you or anyone you know has experienced issues with withdrawals or account bans, we strongly encourage reaching out to our official support team for a thorough investigation and resolution.
We're constantly working to improve our services based on user feedback. If you're willing to share more about your specific concerns, we'd greatly appreciate it as it helps us address potential issues and enhance our platform.
Our goal is to provide a secure and reliable trading environment for all our users. We hope you'll consider giving us another chance in the future.
If you have any questions or need clarification on our policies, please don't hesitate to contact our support team directly.
Sincerely,
ExpertOption Team

Rated 5 out of 5 stars

I like this company very much 😍

6 August 2024
Unprompted review
ExpertOption logo

Reply from ExpertOption

Hi Naveed!
We're thrilled to hear you're enjoying ExpertOption! Your enthusiasm means a lot to us.
If you ever need any help or have questions, our team is here for you.
Happy trading!
ExpertOption Team

Rated 5 out of 5 stars

A fairly reputable brokerage office

A fairly reputable brokerage office, the creators of wich took care not only of having a convenient website, 24hour support service, simple registration and the ability to enter trading with a deposit of $10 and an amount of $1

24 May 2024
Unprompted review
ExpertOption logo

Reply from ExpertOption

Hello there!
Thank you for your positive feedback about ExpertOption. We're glad you appreciate our platform's features and user-friendly approach.
We strive to make trading accessible for everyone. It's great to hear our efforts are meeting your expectations.
If you ever need assistance, our 24/7 support team is here for you.
Happy trading!
ExpertOption Team

Rated 5 out of 5 stars

i like eo for its comfort and…

i like eo for its comfort and profitability it's very cool here ifyou know how to trade. then it's worth trying yourself here, of course

25 April 2024
Unprompted review
ExpertOption logo

Reply from ExpertOption

Hi there!
Thanks for sharing your positive experience with ExpertOption. We're glad you find our platform comfortable and profitable.
You're right - knowledge and skill are key in trading. We're here to provide the tools, and it's great to see traders like you putting them to good use.
If you ever need any assistance, our team is always ready to help.
Keep up the great work!
ExpertOption Team

Rated 5 out of 5 stars

expertoption is a platform where it is…

expertoption is a platform where it is clear and convenient to participate in trading and study the modern financial market. the process of registering and opening a deposit is simple and fast. you can also figure it out for youself on the site itself. to begin with, you can throw $50-60$ into your account and slowly enter into trading for $5, no more.

5 May 2024
Unprompted review
ExpertOption logo

Reply from ExpertOption

Hi there!
Thanks for your detailed feedback on ExpertOption. We're glad you find our platform clear and convenient for trading and learning.
It's great that you've found the registration and deposit process straightforward. Your advice on starting small is spot-on - it's a smart way to get familiar with trading.
If you need any help as you continue your trading journey, our support team is here for you.
Happy trading!
ExpertOption Team

Rated 5 out of 5 stars

i would't say that i learned anything…

i would't say that i learned anything new, about the broker, but in general it's possible to work, trading takes place every day, the risk remains always and everywhere don't invest all your money, but you can do some of it!

17 March 2024
Unprompted review
ExpertOption logo

Reply from ExpertOption

Dear Elisa,
Thanks for sharing your experience with ExpertOption. You're right about the constant presence of risk in trading - that's a wise perspective to maintain.
We appreciate your balanced approach to investing. It's great to see traders like you understanding the importance of responsible trading.
If you ever need any assistance, our team is here to help.
Keep trading smart!
ExpertOption Team

Rated 5 out of 5 stars

its been month since i've been trading…

its been month since i've been trading here, it's clear that this isnot enough for normal experience and to understand how everything works here, but so far everything that understandable. i like that youcan trade on the weekends

26 April 2024
Unprompted review
ExpertOption logo

Reply from ExpertOption

Hi there!
Thanks for sharing your experience with ExpertOption. It's great to hear you're finding your way around our platform.
You're right, it takes time to fully grasp trading. We're glad you appreciate our weekend trading option.
As you continue to explore and learn, remember our support team is here if you need any help.
Keep discovering and trading wisely!
ExpertOption Team

Rated 4 out of 5 stars

There are a lot of opinions that the…

There are a lot of opinions that the broker is a scam and so on, well, again,you can blame any company and say how bad it is and i will say any company with disadvantages, but here i liked that they gave $10 000 for a demo and i can easily practice before starting for real money.

20 March 2024
Unprompted review
ExpertOption logo

Reply from ExpertOption

Hello there,
Thank you for sharing your perspective on ExpertOption. We appreciate your balanced view and recognition of our demo account feature.
You're right - the $10,000 demo account is designed to help traders like you practice and get comfortable with our platform before risking real money. It's a great tool for developing strategies and understanding how the markets work.
We're committed to providing a transparent and fair trading environment. While we understand there are various opinions out there, we encourage traders to form their own based on personal experience.
If you have any questions as you continue to explore our platform, or when you're ready to transition to live trading, our support team is here to assist you.
Remember, whether using a demo or real account, it's important to approach trading with caution and continuous learning.
Thank you for choosing ExpertOption. We're here to support your trading journey.
Best regards,
ExpertOption Team

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