Exporta Reviews 

354
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I made a purchase for work over a year ago, and what I ordered wasn't suitable for our requirements. Long story short I wanted to send them back, but they disappeared during the time I was ar... See more

Company replied

Rated 5 out of 5 stars

Quite pleased with this. I asked for help to find something very specific and they found it. The whole process was easy and my order arrived very quickly

Company replied

Rated 3 out of 5 stars

Long delay in the order. The order advertised the next day delivery, however, it took 5 days to reach (if you exclude 2 days weekend, 3 days to reach) I've ordered 13th August 2020 Thursday, but... See more

Company replied

Rated 5 out of 5 stars

Great service - placed an order on Monday which I duly received on the Tuesday. Unfortunately there was (handling) damage to one item - the process to report was easy & I had a replacement on the Wedn... See more

Company replied

Company details

  1. Pallet supplier
  2. Plastic Products Supplier
  3. Warehouse

Written by the company

At Exporta, we’re here to be your trusted partner. We aim to be a part of your team making your supply chain or warehouse operation more efficient, cost effective and safe. It doesn’t matter if you need two crates for a small handling requirement or a full warehouse kit-out we have the knowledge and experience to make it happen. Our mission is to protect & enhance the value created by our customers with robust goods handling products backed up by expert advice and industry-leading service. Our range of pallets, pallet boxes, containers & crates handle goods that are in process, transit or storage across a wide range of industries. We help our customers perform at their best. From manufacturing to retail and pharmaceuticals to farming they are the lifeblood of the economy, creating value every day. Their goods matter to us. Their business matters to us. Which is why we go further. These are the values that drive all that we do. the environment at the heart of our business you can be assured you’re working with a sustainable partner.

Next Day Delivery

On ALL in stock items

On ALL in stock items
Place your order online by 4pm for guaranteed next day delivery of in stock items. Delivery is from £15 for Mainland UK.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

354 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(354)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Customer Experience....

We approach Exporta with a very specific requirement. All along the course of the project they were very supportive. They worked with us on understanding our requirements and then provided us with various prototypes before we got the final solution.

I will highly recommend Exporta to anyone who is in the market for plastic storage solutions.

Special shout out to Damian @ Exporta for his support through the course of this project..

25 November 2021
Unprompted review
Exporta logo

Reply from Exporta

Thanks for your kind review. Our customer experience is a vital part of our service and we're delighted it met your expectations. We'll pass your comments on to Damian.

Rated 5 out of 5 stars

Good communication and fixed a fault in…

Good communication and fixed a fault in a timely manner. I have always been treated courteously by Neil and Elaine even though as a customer I order small volume.

Would recommend and have done so on multiple occasions.

N Mesquitta

27 September 2021
Unprompted review
Rated 5 out of 5 stars

Good quality products

Good quality products, fast service, will use them again.

13 July 2021
Exporta logo

Reply from Exporta

Hi Mr Holme, we're delighted you're happy with the products and service and look forward to seeing you again in the future.

Rated 5 out of 5 stars

Would buy again

Excellent delivery service as advertised. Quality product. Would buy again.

22 June 2021
Exporta logo

Reply from Exporta

Hi Joan, thanks for the kind review. We're delighted you're happy with the service and the product.

Rated 5 out of 5 stars

Incredible Customer Service!

You only truly find out how good a company when you have a problem. Half of the plastic crates I ordered from Exporta were damaged in transit. These were replaced the next day by Neil Smith from customer services together with a Nestle Kit Kat. One of the replacement crates was also damaged in transit and I contacted Exporta merely to inform them. I was not expecting another replacement but one duly arrived the next day together with another Kit Kat. The Customer Service provided by this company is easily the best I have witnessed in over 40 years of business! I would not hesitate in recommending Exporta!

27 May 2021
Unprompted review
Exporta logo

Reply from Exporta

Thank you so much for the kind review Mr Evans, and thank you for your patience and understanding with the damaged crates. We're delighted our customer service met your expectations and I'll pass your kind comments directly to Neil.

Rated 5 out of 5 stars

We're a small business just starting…

We're a small business just starting our journey and the Customer service we received from Neil at Exporta was absolutely superb.

We bought our items online late in the day and they were with us before lunchtime the next.

A true joy to do business with - thank you once again.

21 May 2021
Unprompted review
Exporta logo

Reply from Exporta

Hi Carl, thank you so much for the kind review and your order, we're absolutely delighted our customer service met your expectations and I'll pass your comments on to Neil.

Rated 5 out of 5 stars

Very good service experience

Accurate and easy to use website, good quality products, competitive pricing.

7 May 2021
Exporta logo

Reply from Exporta

Thanks for the review, we're glad you had a good experience with the website and products.

Rated 5 out of 5 stars

Great, easy to use product

Great, easy to use product
Quick delivery to Isle of Man
Perfect for shipping goods to Australia

6 May 2021
Exporta logo

Reply from Exporta

Hi Mark, thanks for your kind review. We're delighted you're happy with your product and that it's working well for you.

Rated 3 out of 5 stars

Delivery times

Had to chase delivery for 4 days to see when being delivered an email to give a delivery date and time not a 8am to 6pm who wants to sit in for 10 hours ? Just an am or pm would of been great

5 May 2021
Exporta logo

Reply from Exporta

Hi Maxine

We're very sorry our delivery process fell short of your expectation on this occasion. Due to a stock issue we advised that delivery would be delayed in order to get the correct goods for you. This was followed by a delay from our external couriers. I understand we have refunded your delivery charge and I am very sorry for the problems you encountered on this occasion.

We hope the Euro Containers themselves meet your needs.

Rated 5 out of 5 stars

Great products & great delivery

Great products & great delivery.

Used 2 x 1200 x 1000 pallet collars plus lid for a sandpit and another 1200 x 1200 for a decorative bed.

Wish I'd found these earlier.

24 April 2021
Unprompted review
Exporta logo

Reply from Exporta

Thanks for the kind review John. Sounds like you've found a brilliant use for our pallet collars and we're delighted you were happy with the delivery.

Rated 5 out of 5 stars

Raised beds

Making raised beds with pallets. Quick delivery and looking good. Thanks for the help from Neil Smith customer manager

21 April 2021
Exporta logo

Reply from Exporta

Thanks for the kind review Michael, we'll pass your feedback on to Neil. Delighted our service and customer service met your expectations.

Rated 5 out of 5 stars

Easy to order through on line portal

Easy to order through on line portal.
Help assistant on website very good, no long delays for response.
Always find very helpful when enquiring about products.
Prompt delivery and reasonable price too!

21 April 2021
Exporta logo

Reply from Exporta

Hi Kathy, thank you for the kind review. We're delighted you're happy with the online service, delivery and price.

Rated 5 out of 5 stars

Excellent service offering great…

Excellent service offering great products. Would recommend and will use again.

2 April 2021
Exporta logo

Reply from Exporta

Hi Alistair, thank you for the kind review. We're delighted our service and product offering met your expectations.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, quality products and good sortiment.

2 April 2021
Exporta logo

Reply from Exporta

Hi Merko, thank you for the kind review, we're delighted our delivery and products met your expectations.

Rated 5 out of 5 stars

Good qualify

Happy with my purchase..item as described and very good quality

20 March 2021
Exporta logo

Reply from Exporta

Thanks for the review Jose, we strive for quality when selecting product ranges so we're delighted you found that with your purchase.

Rated 5 out of 5 stars

Good service

Good service, on time

19 March 2021
Exporta logo

Reply from Exporta

Thanks for the review James, we're delighted our service met your expectations.

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