I made a purchase for work over a year ago, and what I ordered wasn't suitable for our requirements. Long story short I wanted to send them back, but they disappeared during the time I was ar... See more
Company replied
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See what reviewers are saying
Quite pleased with this. I asked for help to find something very specific and they found it. The whole process was easy and my order arrived very quickly
Company replied
Long delay in the order. The order advertised the next day delivery, however, it took 5 days to reach (if you exclude 2 days weekend, 3 days to reach) I've ordered 13th August 2020 Thursday, but... See more
Company replied
Great service - placed an order on Monday which I duly received on the Tuesday. Unfortunately there was (handling) damage to one item - the process to report was easy & I had a replacement on the Wedn... See more
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Company details
Written by the company
At Exporta, we’re here to be your trusted partner. We aim to be a part of your team making your supply chain or warehouse operation more efficient, cost effective and safe. It doesn’t matter if you need two crates for a small handling requirement or a full warehouse kit-out we have the knowledge and experience to make it happen. Our mission is to protect & enhance the value created by our customers with robust goods handling products backed up by expert advice and industry-leading service. Our range of pallets, pallet boxes, containers & crates handle goods that are in process, transit or storage across a wide range of industries. We help our customers perform at their best. From manufacturing to retail and pharmaceuticals to farming they are the lifeblood of the economy, creating value every day. Their goods matter to us. Their business matters to us. Which is why we go further. These are the values that drive all that we do. the environment at the heart of our business you can be assured you’re working with a sustainable partner.
Next Day Delivery
On ALL in stock items
Place your order online by 4pm for guaranteed next day delivery of in stock items.
Delivery is from £15 for Mainland UK.
Contact info
Anchorpoint House, Clashburn Close, KY13 8GD, Kinross, United Kingdom
- 08002944394
- sales@exportaglobal.co.uk
- exportaglobal.co.uk
4.7
Excellent
354 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Extremely quick delivery for a few…
Extremely quick delivery for a few extra quid. I did only buy single crates, so for that the shipping was a little steeper, but this was the only place that had the size I wanted. Definitely buy again.
19 March 2021
Reply from Exporta
Hi Ricky, thank you very much for the kind review, we're delighted you were able to find what you needed in our range.
Excellent Supplier
I Have placed two orders for Euro boxes with Exporta and on both occasions they have offered the best price and very quick delivery. Excellent supplier.
19 March 2021
Reply from Exporta
Thanks Colin, we really appreciate your review and we're delighted the Euro Boxes are working for you.
Brilliant will defo use again can’t…
Brilliant will defo use again can’t fault it at all
19 March 2021
Reply from Exporta
Thanks for the review Simon, we look forward to supporting you in the future.
Really nice people and easy to deal…
Really nice people and easy to deal with. There were going to be some delays with parts of my order so they got in touch to discuss the best option for me.
Recommended.
19 March 2021
Reply from Exporta
Thanks Steve, we really appreciate your understanding and we're delighted our communication met your expectations.
Fast delivery great price
Fast delivery great price, great product .Very happy all round with the ease of use of the website , ordering and when it arrived it was all well packaged.
19 March 2021
Reply from Exporta
Thanks for your kind review, we're delighted our service met your expectations. Our warehouse team pride themselves on attention to detail so we're delighted to hear the item was packaged well.
The best service I have received
Honestly, the best company I have dealt with in my 8 years as a business. I order plastic crates 10 at a time every 3 or 4 weeks as I work through my stock transferring from cardboard boxes in to crates, the service has been absolutely first class, even ordering 2.30pm yesterday, by 10am today my boxes are here. flawless service and that is why I keep returning to them for each order.
18 February 2021
Unprompted review
Reply from Exporta
Hi Simon
We're absolutely delighted to read your kind words. It's certainly put a smile on the faces of our team who work hard to make sure we maintain this level of service.
Great Support by Scott for a new…
Great Support by Scott for a new business idea! Highly efficient and ironing out problems in no time.
21 December 2020
Unprompted review
Excellent customer service
Ordered strong crates for my son at university
University did not accept and between them and fedex the parcel could not be traced .
When this situation was explained to exporta
The whole team has been extremely helpful and tried to resolve the delivery .
In the end I was sent another replacement to my billing address .
Thank you very much team exporta the products are really worth the price and your customer service is very very good
Recommend them 100%
8 December 2020
Unprompted review
Reply from Exporta
Thank you so much for the kind review. I'm delighted we were able to solve this for you and that you're happy with the crates.
Shocking experience
Shocking experience, this customer service is a thing of the past. Placed an order and paid in full on the 20th November. Website stated 3-5 working days lead time. I checked this with a sales member which they confirmed, only then to be told upon placing the order that this product is manufactured to order and the estimated delivery time was January 8th! Where on earth did the 3-5 working day lead time come from!
8 December 2020
Unprompted review
Reply from Exporta
Hi Joseph
We're very sorry to hear about your experience with Exporta. This is not the standard we set for ourselves and we're currently clarifying the correct lead time with our supplier to ensure the website is up to date and correct.
We've contacted the supplier on this occasion as we didn't want to leave you without your product for so long and I understand we've spoken to you and that the order will be on it's way to you on Monday 11th December.
Apologies again for your experience.
The Exporta Team
Thank you for excellent customer…
Thank you for excellent customer service and high quality product. I would definitely recommend your service and wouldn't hesitate to use you again.
4 December 2020
Unprompted review
Reply from Exporta
Thank you very much for the kind review. We pride ourselves on our customer service so we're delighted to hear about your experience with Exporta and look forward to working with you again.
Incomplete Order/Delivery
Competitive prices and clean navigatable website.
Incomplete delivery due to not being in stock. Disappointing to not be advised at point of sale.
5 October 2020
Unprompted review
Good Service and goods fantastic…
Good Service and goods fantastic delivery
11 September 2020
Unprompted review
A simple and process
A simple and process, good value, timely delivery.
10 September 2020
Unprompted review
Reply from Exporta
Thank you for your feedback and review - its great that you had a quick, seamless and value for money service from us and of course no issues which is exactly what we love to hear from our customers.
Great Company
Great Company, good, easy to use website and you can talk to with them on the phone if needed.
Items arrived promptly.
2 September 2020
Unprompted review
Reply from Exporta
Dear Mr Carsel - thank you for your kind comments and yes we are alway there at the end of the phone or on chat to help our customers at any point.
Easy to use site,good discription of…
Easy to use site,good discription of product quick delivery. Shame that delivery charge for one item was more than box ordered.
1 September 2020
Unprompted review
Reply from Exporta
Dear Mr Warden - thank you for your feedback and we are glad to hear that you are pleased with the ease of use of our website and also the quick delivery.
We do understand the point you make about the shipping charge, we are geared up for bulk ordering from businesses and so offer a Free Next Working Day delivery Service for all orders over £100. This is a great and beneficial service. However we do charge £12.00 for deliveries under £100 which whilst not insignificant is deemed good value for a premium next day delivery service.
Reply from Exporta
Dear Jon - thank you for the great comments and 5 star review. we hope to see you back soon.
Prompt delivery of good quality stock
What was ordered arrived promptly and were as described. All good.
1 September 2020
Unprompted review
Reply from Exporta
Dear Nicola, thank you for the positive feedback and review.
Fantastic service
Fantastic service, arrived on time in excellent condition. Whole process was easy and I will be ordering again. Thank you
1 September 2020
Unprompted review
Reply from Exporta
Dear Amanda, we are very pleased to hear that you were happy with our service and easy process. One of our aims is to offer a quick and simple process and ease of shopping with us to all our customers. We look forward to providing you with more of the same fantastic service when you next return.
Exporta Top Quality
I have bough 10 straps and come back to get 30 more and Scott Logie helped me with my order and got a very good price. Very good customer service and quality products!!
26 August 2020
Unprompted review
Reply from Exporta
Dear Robert - thank you for the encouraging feedback and we are pleased to hear of your positive experience . We have passed on your comments to Scott so he is aware of how pleased you are. We look forward to welcoming your next order soon, we are always happy and here to help.
Happy with my raised borders
I’m very happy with my order. The raised borders are a good thickness, seem to be well made, sturdy, easy to stack and the delivery was quick and the driver friendly.
22 August 2020
Unprompted review
Reply from Exporta
Dear Liz - thank you for your positive review and we are glad that the pallet collars worked for you as you hoped.
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