Express Grass™ - Sittingbourne UK Reviews 1,217

TrustScore 4.5 out of 5

4.5

Tribune Drive, Trinity Trading Estate, ME10 2PG Sittingbourne, England, GB


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See what reviewers are saying

Rated 1 out of 5 stars

What a total waste of money in my view our landscape gardener agreed kitchen roll was thicker the grass is thin and the backing is micro thin, never 32cm high grass as he said we will get 12 months o... See more

Rated 5 out of 5 stars

This review relates to ordering free samples of the various grades of Astro turf. It is obviously impossible to be certain about what turf to order without having seen and felt it beforehand. I had... See more

Rated 5 out of 5 stars

In these post COVID days, it’s very difficult to get anything done without excuses and delays. Express Grass did exactly what they promised. The grass was excellent quality and a generous amount. Very... See more

Rated 5 out of 5 stars

Have bought from exspess grass before and been very happy with the product. This time I ordered online and received my order the following day which I was very happy to get that soon with standard del... See more


Company details

  1. #133 of 196 best companies in Garden centre
  2. #48 of 65 best companies in Garden building supplier
  3. #10 of 17 best companies in Gardener

Written by the company

Artificial Grass supplied overnight to UK gardeners, landscapers and retailers. Easy to lay for both the professional & first time installer using our range of fitting accessories with underlay. Try our range of artificial hedge products for low maintenance garden screening.


Contact info

  • Tribune Drive, Trinity Trading Estate, ME10 2PG, Sittingbourne, England, United Kingdom

  • 0800 133 7733

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Top class product

It was easy to order and pay. The roll came today's days earlier than expected. I was always kept in the loop of when it was going to be dropped off. Will definitely use this company again

1 June 2025
Rated 2 out of 5 stars

the product I opted for and paid for…

the product I opted for and paid for was not delivered. I paid for 6mm artificial grass all that was delivered was a light wind controlled products which was of no use to me.

I did not read such information in the product column. I deserve a refund

11 June 2025
Express Grass™ - Sittingbourne UK logo

Reply from Express Grass™ - Sittingbourne UK

They don't come much cheaper or thinner than our 6mm budget grass. Please tell me your not using this on your lawn... As stated in the description its for temporary outdoor use, exhibitions etc

Rated 1 out of 5 stars

No delivery of my order.

No delivery of my order.
DX tracking says a card was left at my home address. None was left
No answer at DX customer services with endless calls ringing out
A note was left on my front door explaining for package to be left on driveway. No luck in trying express grass for any guidance.

11 June 2025
Rated 5 out of 5 stars

Get free samples first to make the right choice!

This review relates to ordering free samples of the various grades of Astro turf. It is obviously impossible to be certain about what turf to order without having seen and felt it beforehand. I had tentatively chosen one before receiving a sample pack of seven types. I then found that my tentative choice had been wrong but am now confident to order one of the others.

6 June 2025
Rated 5 out of 5 stars

Far better than expected

Far better than expected - purchased to provide a puppy friendly area on decking and has been better than expected. No slipping as water is completely draining away. Easy to clean. Delighted.

30 May 2025
Rated 5 out of 5 stars

Very easy to order…

Very easy to order with a quick response to process the order. Delivery could have possibly been free of charge, but we were impressed with the service and product. We are about to re order for more astro turf of the same last order.
Regards Peter Allen

9 May 2025
Rated 5 out of 5 stars

Great Quality

Great Quality

Dispatch fast however the bulky rolls deter drivers and left in hubs for 4 days.

After Customer Service followed up, it arrived next day.

Great quality Stapleford!

15 April 2025
Rated 5 out of 5 stars

Got exactly what I paid for

Got exactly what I paid for, lowest grade grass, still of excellent quality , for a small area of the garden.
Delivery quick, and the guy was very helpful with storing the 4m length of roll where I needed it.

11 April 2025

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