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Express Medicals Plc Reviews 

2,865
•
TrustScore 5 out of 5

4.9

Occupational health service
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Review summary

Created with AI, based on recent reviews

Evaluating 823 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and welcoming attitude, which helps put people at ease. Many people highlight the efficient and smooth service, often noting how quickly procedures are completed. Reviewers frequently mention the detailed explanations provided by staff, ensuring a clear understanding of each step and a stress-free experience. This comprehensive approach, combined with the caring and knowledgeable demeanor of the team, contributes to a highly positive overall impression.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, friendliness,... See more

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, friendliness,... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers reporting a fantastic, smooth,... See more

Customer service

People report positive experiences with customer service, highlighting the professionalism, helpfulness, and... See more

Location

Customers had ambiguous experiences with location, with many finding the venue easy to locate and accessible... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Annual rail industry medical. Always a tense occasion. Was met by my nurse, Amber H for the procedure. They were courteous and welcoming. They then went on to explain what the medical entailed. Taki... See more

Rated 5 out of 5 stars

I saw Sue in Cardiff who was so nice and down to earth and made the whole experience very pleasant. Sue has a fantastic calming persona which helped with the stress of getting through the medical ex... See more

Rated 5 out of 5 stars

Great set up the lady who did my medical was amazing friendly made me feel welcome and relaxed. I would recommend this medical centre to other s would like to say thank you again Would be nice to... See more

Rated 5 out of 5 stars

Saw Lee today, cheerful and friendly as before despite the heat in the building. Put in the extra effort to fit me in despite an admin error where I was booked in at the wrong clinic. Only issue was t... See more

Company details

  1. #1 of 7 best companies in Occupational health service
  2. #1 of 4 best companies in Drug Testing Service
  3. #2 of 34 best companies in Mental Health Services
  4. #1 of 1 best companies in Occupational Medical Doctor
  5. #4 of 16 best companies in Occupational Safety and Health
  6. #1 of 3 best companies in Doctor referral service

About Express Medicals Plc

Written by the company

Express Medicals logo

Express Medicals is a leading provider of drug and alcohol testing, occupational health services and wellbeing at work.

Occupational Health
Drug & Alcohol services
Workplace wellness

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4.9

Excellent

TrustScore 5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

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4.9

All reviews

(2,865)

814 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Amber H was a mixture of friendly and…

Amber H was a mixture of friendly and professional in one. She understands the value of time and was quick and accurate in my medicals. Clinic is deceptively massive! Ten times bigger inside than what it looks like. Great experience overall

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Quick, Efficient and Reassuring

I had a really positive experience with this medical company. I was seen straight away with no waiting, which was great. The lady who treated me was very polite and friendly, and she clearly knew what she was doing. She explained everything clearly and kept me informed throughout the whole process, which made me feel comfortable and reassured. I’d definitely recommend their service.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Lee was amazing

Lee was very friendly and the whole process went smoothly. Highly recommend Express Medical and especially Lee.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Lee Judge

My assessors name was Lee judge absolute pleasure to be around so welcoming. Could draw blood from a stone

13 April 2026
Unprompted review

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