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Express Medicals Plc Reviews 

2,864
•
TrustScore 5 out of 5

4.9

Occupational health service
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Review summary

Created with AI, based on recent reviews

Considering 830 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and welcoming, often making them feel at ease during their appointments. Many people appreciate how thoroughly everything is explained, ensuring a clear understanding of the process and procedures. The overall service and user experience are frequently highlighted as efficient, smooth, and quick, with appointments often running on time. Reviewers consistently note the high level of professionalism and the caring attitude of the staff, contributing to a stress-free experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, friendliness, and... See more

Service

Reviewers consistently express satisfaction with the service, highlighting the professionalism, efficiency,... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the professionalism and friendly... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Location

Customers had ambiguous experiences with location, with some finding it to be the best place for a medical... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Saw Lee today, cheerful and friendly as before despite the heat in the building. Put in the extra effort to fit me in despite an admin error where I was booked in at the wrong clinic. Only issue was t... See more

Rated 5 out of 5 stars

I saw Sue in Cardiff who was so nice and down to earth and made the whole experience very pleasant. Sue has a fantastic calming persona which helped with the stress of getting through the medical ex... See more

Rated 5 out of 5 stars

Great set up the lady who did my medical was amazing friendly made me feel welcome and relaxed. I would recommend this medical centre to other s would like to say thank you again Would be nice to... See more

Rated 5 out of 5 stars

Annual rail industry medical. Always a tense occasion. Was met by my nurse, Amber H for the procedure. They were courteous and welcoming. They then went on to explain what the medical entailed. Taki... See more

Company details

  1. #1 of 7 best companies in Occupational health service
  2. #1 of 4 best companies in Drug Testing Service
  3. #2 of 34 best companies in Mental Health Services
  4. #1 of 1 best companies in Occupational Medical Doctor
  5. #4 of 16 best companies in Occupational Safety and Health
  6. #1 of 3 best companies in Doctor referral service

About Express Medicals Plc

Written by the company

Express Medicals logo

Express Medicals is a leading provider of drug and alcohol testing, occupational health services and wellbeing at work.

Occupational Health
Drug & Alcohol services
Workplace wellness

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Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,864)

814 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great service from Lee

I attended the ExpressMedical in Aztec West, Bristol. Lee was very friendly, explained every part of the medical process while also being quick.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Lovely nurse

I've been seen by Alex for my HS2 medical this morning. Alex, was very friendly, communicative, observant professional with good sense of humour. It was pleasure to deal with this person.
Also, offices were clean and in good order👍🏼.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Amber H was a mixture of friendly and…

Amber H was a mixture of friendly and professional in one. She understands the value of time and was quick and accurate in my medicals. Clinic is deceptively massive! Ten times bigger inside than what it looks like. Great experience overall

17 April 2026
Unprompted review

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