Staff was very helpful. five star ratings fr that at heathrow airport. my family frinds were flying back home and their card was not wrking for unknown resons for payments. so hve to go at airport an... See more
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Very friendly and obliging all staff members at LHR 5. What I would’ve also liked to get was a PCR result which showed the numerical value of the CT score. That assists in knowing whether one is o... See more
The team got us through very quickly and efficiently, when we didn’t have much time to get our flight. Very pleased with the service we received from the staff. However for the company in general... See more
The shops are top end designer. However the restaurants are bog standard. This is a mismatch. Why appeal to big spenders in shops then serve them bland tasteless food. You need another Gordon Ramsey P... See more
Company details
Written by the company
ExpressTest by Cignpost Diagnostics is a COVID-19 testing service providing fast, accurate and reliable PCR screening across the UK. It is a programme that is run by the direct to consumer division of Cignpost Diagnostics Limited.
Contact info
United Kingdom
- 0203 384 0000
- expresstest.co.uk
4.4
Excellent
121k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Pleasant quick
15 November 2022
Friendly and helpful staff.
17 November 2022
Quick and painless!
No issues at all with my fit to fly covid test which I had booked online for testing at Terminal 4, Heathrow. On arrival I found there was no queue so I was tested straightaway, and I then went off for a coffee while I waited for the result, due to be sent by email. Fortunately it was negative and I was therefore ‘Fit to Fly’ - and off I went, up, up, and away! Thank you Express Test.
13 September 2022
Speedy and pleasant
Staff were friendly and pleasant, making this a perfectly agreeable experience, against all expectations after the test I had in Southampton a month previously (a different company). I did have some trouble accessing my results - I would have preferred to receive the results and fit-to-fly certificate directly in an email, instead of having to access the company's website (and remember a password). I received the results in 40 minutes or less as promised, though I had allowed myself an hour and a half. I wasn't asked to produce the certificate on arrival in Spain.
8 November 2022
They told us we will receive the test…
They told us we will receive the test at least tomorrow at 10am . We call to get it a bit early but didn't get it . Worst we get the results after 12pm and lost our flight And get any refund
Rubbish
They told us 10am at least not 10pm as our flight was in the morning
We finally had our test in a laboratory at 12pm on Friday and get the results before 6pm Friday on the same day for £35 instead to £89 with your prices.
which is very well. cheap and fast.
I will definitely go back with them.
14 November 2022
Reply from ExpressTest
Good morning, thank you for leaving your review. We strive to deliver great customer experience, therefore feedback for us is crucial. I have looked into your booking within our system and I can see that a Standard PCR Fit-to-Fly was purchased, with results guaranteed by 10PM the following. Your test results were issued at 11AM the following day, which is well within our resulting timeframe.
The team were very friendly and…
The team were very friendly and helpful. Test result came through quicker than expected.
15 November 2022
I didn’t get my report within 4 hours…
I didn’t get my report within 4 hours as promised and charged , I missed my flight
14 November 2022
Reply from ExpressTest
Dear Kyra, thank you for leaving your review. Your results were available to view and download within your account in just short of 3 hours of your test being administered. This is well within the 4 hour turnaround service we offer.
Friendly and very helpful staff made…
Friendly and very helpful staff made the whole testing experience much less stressful. Well done!
7 November 2022
Good job all-around
12 November 2022
Just like the name ExpressTest
Easy to book, good price results back within 3 hours. Thanks ExpressTest!
14 November 2022
how comfortable the test was made
i was a bit apprehensive before i went in having seen some u tube test being done and worring about having a thing stuck up my nose near it reach my brain.but it was done i was Delight tingly surprised how comfortable it was done .
1 November 2022
easy to book and fast results
13 November 2022
Nurse was so skilled and polite with my…
Nurse was so skilled and polite with my aging mother
12 November 2022
Great assistant
The very helpful technician at the Gatwick Arrivals location. Nothing was too much trouble. I think his name was Simon. Top marks!
12 November 2022
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