Extreme Customs Reviews 3,241

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 205 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting the quality of the wheels and tires, and appreciating that packages frequently include extras like TPMS and lug nuts. Many people also praise the fast delivery service, noting that items often arrive quickly and well-packaged. However, some people were dissatisfied with the order and service aspects, specifically mentioning issues with tracking information not being provided or updated promptly, leading to unexpected deliveries. A few customers also experienced delays in shipping or received incorrect lug nuts, and some reported issues with product fitment causing rubbing.

What people talk about most

Product

Customers generally had positive experiences with the product. Many reviewers were satisfied with the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising fast shipping times and timely... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers report positive outcomes, such as quick... See more

Service

Consumers find service to be ambiguous. Many reviewers praise the excellent customer service, quick... See more

Quality

Customers consistently note ambiguous experiences with quality. While many reviewers praise the excellent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Super long wait for shipping but worth the wait. These folks have excellent customer service! Responds to texts almost immediately. Awesome prices too. Just wish they sold better quality locks. Had to... See more

Rated 4 out of 5 stars

I placed two separate orders. The first was for wheels, and the second one was Tires. Both came in accurately and correctly. Shipping was fast. The only negative is communication. There was no trackin... See more

Rated 4 out of 5 stars

Wheel/tire combo price was better than all other internet companies by $300-$400 and anytime I had a question I was able to txt or get a call from a representative right away. The only reason its not... See more

Rated 4 out of 5 stars

They came quickly I wasn’t happy how the carrier just left them in drive way no paperwork to sign but rims are in really good shape I didn’t get the lug nuts that I order but I’m still pleased



Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Responsive and helpful

Responsive and helpful. Cameron and Haley were very helpful with how they responded to my questions and concerns. The vendors were a little aggravating but they navigated it like pros. 10/10 would recommend to buy from them.

8 July 2025
Rated 5 out of 5 stars

What made me actually give this review…

What made me actually give this review was the customer service. I bought a wheel and tire package but for some reason the wheels should up right away and then I received only one tire from FedEx. I was a little worried so I called customer service and she responded the same day with all the dates that each tire was going to show up. Most places would have just said call FedEx or gave me a tracking number. But I was very pleased with my purchase. Great company wish I could give 6 stars. Best prices i could find as well.

8 July 2025
Rated 1 out of 5 stars

Yet to receive tires

Still have yet to receive the tires I ordered. I received the wheels, TPMS, and lug nuts, but not the tires. It has been three weeks. Tracking provided under the order number still shows it hasn’t left the warehouse. I have been emailing for a week now back and forth with two different people. One person, supposedly the manager (Meer R.) said that the tires had been shipped out of Dallas a week ago. I asked for tracking and got a response from a different person (Haley). She told me that the “package” had already been delivered. Once I explained to her that I had already received the TPMS, lug nuts, and wheels but was still missing tires, she then starts to tell me that the tires were in their warehouse waiting to be mounted and balanced. (Which I opted out of in order to save $600.) I asked again for any ETA on when I would receive the tires. I haven’t heard back from anyone in 4 days. I am losing faith that I will get the rest of my order. Definitely not a good experience.

30 June 2025
Rated 2 out of 5 stars

Tires got delivered while out of state

Tires got delivered while out of state. Was provided no shipping or tracking information. Took me 3 hours to get someone there. Fortunately they were not stolen after paying $2,600. Received tracking information 3 day's after being delivered. Waited 2 hours for customer service. Never use Extreme Customs again.

30 June 2025
Rated 1 out of 5 stars

No where posted is this company’s…

No where posted is this company’s return policy. I wanted to exchange my wheels for a different brand and they wanted me to pay a 25-30 percent restocking fee plus return shipping. This is my second set that I purchased after spending 6k on a set for my dually but I will never buy from extreme customs again.

24 June 2025
Rated 5 out of 5 stars

My experience was positive

My experience was positive. Shipping was very fast. They also sent the correct spec Michelins I ordered. Most of the bad reviews are idiots that don’t know what they are ordering

24 June 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look