Eye Correction Centre Reviews 775

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, approachability, and kindness, making every interaction pleasant and reassuring. The service provided is frequently described as excellent, with many highlighting the trouble-free treatment from initial consultation to final check-up. Reviewers are particularly impressed with the clear explanations, detailed guidance, and the overall efficiency of the procedures, leading to excellent results and improved vision. The customer service is often highlighted as exceptional, with people appreciating the constant communication, quick responses, and the supportive aftercare provided by the team. Many also noted the compassionate approach and the effort taken to address concerns and put minds at ease throughout the entire process.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highly recommending the doctors and their teams for... See more

Service

Reviewers mention positive feedback about service, consistently praising the exceptional care,... See more

Customer service

Users describe positive interactions with customer service, highlighting that staff explained everything... See more

User experience

People report positive experiences with the user experience, with many describing the procedures as flawless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Staff very professional and approachable. All correspondence was timely and data protected at all times. If I had any concerns the admin team dealt with them quickly. The service provided throughout... See more

Rated 5 out of 5 stars

Trouble free treatment from initial consultation to final check up. Mr Goel is an up to date professional who not only discusses all questions asked but also explains advice given, all done in a frie... See more

Rated 5 out of 5 stars

I was very happy with my treatment and the result achieved. Mr Goel made me feel at ease and confident, and his colleague (Mr Ray?) who did some of the tests, explained everything about the laser tre... See more

Rated 5 out of 5 stars

Around one year ago I had very successful cataract removal in both eyes at Spire Clinic, Abergele. Mr Say Aun Quah, a very pleasant fellow did the surgery and I found him to be very professional and... See more


Company details

  1. Eye Care Clinic
  2. LASIK Surgeon
  3. Ophthalmologist

Written by the company

State of the art Vision Correction (laser eye surgery and lens surgery), Cosmetic Eye surgery and General Eye care services


Contact info

4.9

Excellent

TrustScore 5 out of 5

775 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great treatment

I thought the whole experience from my initial consultation to operation and aftercare was exceptional

7 July 2025
Unprompted review
Rated 5 out of 5 stars

It was lovely to meet Mr Hickley

It was lovely to meet Mr Hickley. He was most pleasant. He conducted his inspection carefully and focus. Asking the right questions to get a diagnosis. And then explanation to to limit the symptoms.
He has also referred me to a very experienced colleague for one specific element. Would highly recommend him.

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Mr Hickley is a very kind and…

Mr Hickley is a very kind and knowledgeable Dr. He completely put my mind at rest following my cataract operation as I was concerned there maybe some complications due to my health issues. After a third examination and change of medication and I was reassured that everything otherwise was as it should be. I am very grateful for his care.

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Mr Quah and his staff are No.1

Mr Quah and his staff are very personable and proficient. Despite rare complications to my condition that was always a risk, the result is that I now not only have excellent 20/20 vision, but that I am no longer a burden to others. In particular, Mr Quah is very clear and informative about the eye condition, procedures and risks to provide the necessary confidence I had been seeking to make critical decisions after multiple surgeries for retinal detachments. This can only come from someone who genuinely cares about the best outcomes for those in their care, providing me with sound open advice that considered both eyes. It is the privilege of the patient to benefit from Mr Quah's expertise ...and my benefactor's purse!

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Pentafocal lens implant surgery

Dr Qhah and his Senior Nurse (whose name I have embarrassingly forgotten, is so knowledgeable, has the most delightful manner, character and soft Irish accent), are so helpful. Very straightforward advice in explaining all of the potential pros and cons before instructing them to undertake my eye lens replacement surgery, using Hanita Intensity Pentafocal lenses. From having appalling eyesight at all distances, I now have near 20/20 vision at all distances. It is life-changing. Thank you both so much toDr Quah and his excellent team. Best wishes. Allan

14 April 2025
Unprompted review
Rated 5 out of 5 stars

I was very happy with my treatment

I was very happy with my treatment and the result achieved. Mr Goel made me feel at ease and confident, and his colleague (Mr Ray?) who did some of the tests, explained everything about the laser treatment to correct the Posterior Capsular Opacification (PCO), My vision is now back to normal. Eileen Douglas.

1 July 2025
Unprompted review
Rated 4 out of 5 stars

eye surgery

I not sure that there is anything great about having someone stab you in the eye, but hopefully the results will justify the unpleasantness. It is a bit early to tell ut there has been an improvement which I hope will continue

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Thank God for Mr. Sid Goel

An incredible experience with excellent results under the enormous expertise and gifted hands of Mr. Sid Goel. I had developed bilateral cataracts, having been highly myopic with great astigmatism from my childhood. I cannot give thanks enough, to this immensely skilled, kind and caring Consultant Ophthalmologist Surgeon and his Team for my new vision of 6/5! An incredible journey!

21 May 2025
Unprompted review
Rated 5 out of 5 stars

Mr Hickley is the consummate…

Mr Hickley is the consummate professional, his knowledge of my eye conditions was second to none and he gave me fabulous treatment and advice. I would have no hesitation in recommending Mr Hickley to anyone!

22 May 2025
Unprompted review
Rated 5 out of 5 stars

Cataract procedure.

Clear explanation of problem and procedure. The procedure was carried out in very comfortable manner. Aftercare was good and clear.

4 April 2025
Unprompted review
Rated 5 out of 5 stars

I can see clearly now …

Mr Goel was very professional and caring, making sure I had the best scans to ensure the best outcome for me. The surgery was painless and I am delighted with the result of my two cataract operations and multifocal lens replacement. I now have 20-20 vision and have confidence in my driving ability again which will improve my quality of life. I am very glad to have chosen Mr Goel for my surgery and would have no hesitation in recommending him.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

To say your treatment has been…life-changing

To say your treatment has been life-changing is not an understatement! Best vision I've had in 10yrs and actually looking forward to you treating my other eye later this year.
Calm and professional at all times as well as having an excellent support team, keeping me updated and cared for.

27 February 2025
Unprompted review
Rated 5 out of 5 stars

It was very easy to make my…

It was very easy to make my appointment. Having been referred to the nhs by my optician I was frustrated by the blurriness I was experiencing in one eye after having lens exchange a few years ago.
I was seen within a week, given a fixed price and had the laser treatment the same afternoon. Mr Goel was friendly knowledgeable reassuring and professional.

24 January 2025
Unprompted review
Rated 5 out of 5 stars

Thank you

Both Mr Hickley and Lindsey are very caring people.Polite and helpful in explaining the situation. I felt I was in safe hands.

3 March 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look