My favorite glasses are wonderful. They look good on me and more importantly they sit light on my face. Un fortunately, because they are so light, they are easily broken. This logical consequence s... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good pair of eyeglasses. Would like to have more magnification choices. Sunglasses had to ship from China so took longer than other options but were of good quality once they arrived.
I bought 2 pairs of reading glasses with different corrections for each eye. The reading quality in each eye was awesome, however, the first set broke at the connecting mechanism above my nose.
Better than most every reader I have used, these are well made, comfortable, and they stay on your face. Had the delivery been a bit faster, I would have given them that fifth star. Highly recommended... See more
Company details
- Glasses store
- also in
- Sunglasses shop
Written by the company
Find your favorite ready-made readers, prescription eyeglasses frames, bifocals, blue light blocking readers, progressive multifocus, transition photochromic glasses online !
Contact info
1 Mason Drive, 18518, Old Forge, United States
- 610-390-8291
- support@eyekeeper.com
- eyekeeper.com
3.9
Great
783 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 79% of negative reviews
Typically replies within 24 hours
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you have a website with thousands of…
you have a website with thousands of choices,
almost all are out of stock. You are a non-entity and folks should avoid your site like the plague.
3 June 2026
Reply from Eyekeeper
Dear Customer,
We're sorry to hear about your experience. We're actively improving our inventory update process to ensure product availability is reflected more accurately on our website. We hope you will give us the opportunity to provide you with a better service experience.
Kind regards,
EYEKEEPER
glasses were like coke bottles
3 June 2026
I go for quality and lenses
I go for quality and lenses. I've received better lens quality in frame quality from other companies
3 June 2026
Eyekerper were quick to replace my…
Eyekerper were quick to replace my glasses after I had a problem with a new pair I ordered! Will definitely make a return customer out of me!
23 June 2026
Unprompted review
The glasses were described as small but…
The glasses were described as small but were too big,
Good colors just not the size I was expecting.”
4 May 2026
Reply from Eyekeeper
Dear Customer,
We sincerely apologize for your unpleasant shopping experience.
We have contacted you via email to communicate with you about this issue.
You can also contact us by email support@eyekeeper.com.
We look forward to your reply.
Have a nice day!
Kind regards,
EYEKEEPER
NOT HAPPY!
Not happy with the emails sent to me confirming.the quantity ordered and then another email asking to change quantity because of a inventory problem and then a THIRD email asking for permission to refund part of a portion of my money back which took approximately 3 weeks until it was figured out.
NOT ACCEPTABLE!
NOT PROFESSIONAL!
3 May 2026
Reply from Eyekeeper
Dear Customer,
We sincerely apologize for the frustration and inconvenience you experienced with your recent order.
Please know that we take your feedback seriously. We are currently reviewing our inventory management and order communication processes to help prevent situations like this from happening again and to provide a smoother experience for our customers.
We truly appreciate your patience and understanding, and we value your business.
Sincerely,
EYEKEEPER
Awesome customer service
Awesome customer service . And great glasses at a reasonable price.
28 May 2026
Unprompted review
So I have had 3 pairs of glasses from…
So I have had 3 pairs of glasses from eye keeper and have never been asked so much by my customers in my life where they are from, saying I love your glasses can you give me the website ect.
21 February 2026
Unprompted review
All glasses from CHINA!
Total rubbish that comes from
CHINA, waited a longggg time for my order and it never arrived. I still got charged and will now have to report this company to my credit card and do a reversal of funds.
Swerve this company. Not worth the hassle. Wish I’d checked reviews before I ordered this junk.
21 May 2026
Unprompted review
Reply from Eyekeeper
Dear Customer,
We apologize, but we were unable to locate your order records.
Could you please provide your order number so that we can look it up?
You can also contact us by email support@eyekeeper.com.
Kind regards,
EYEKEEPER
Poor communication
Poor communication, just will not answer emails, I dont like this level of customer service
13 May 2026
Unprompted review
Reply from Eyekeeper
Dear Customer,
Is there a problem with the product?
We could not find a record of your order.
You contact us by email support@eyekeeper.com.
We look forward to your reply.
Have a nice day!
Kind regards,
EYEKEEPER
Their communication and efficiency is…
Their communication and efficiency is great.
12 May 2026
Unprompted review
If you buy it in Europe
If you buy it in Europe, you have to pay the returning cost to ship it to the US, even though the product was send from China with very low shipping costs. Quality is very poor of the glasses too.
8 May 2026
Unprompted review
Shipping was fast but unfortunately I…
Shipping was fast but unfortunately I don't like the fit of the glasses. The nose pads hurt after a while and the frame doesn't sit properly over my ears. I essentially wasted my money because I can't wear them.
3 April 2026
Fantastic customer service!
Fantastic customer service!! Adorable glasses
8 May 2026
Unprompted review
Excellent customer service
Although I had an issue with durability of selected frames, Eyekeeper were quick to rectify the problem. Excellent customer service.
8 May 2026
Unprompted review
Always break at hinges.
Always break at hinges.
I love the designs and the lenses and ordered twice.
Sadly, the hinges don't last more than a week or so usage.
15 April 2026
Unprompted review
Reply from Eyekeeper
Dear Customer,
We sincerely apologize for your unpleasant shopping experience.
We have contacted you via email to communicate with you about this issue.
You can also contact us by email support@eyekeeper.com.
We look forward to your reply.
Have a nice day!
Kind regards,
EYEKEEPER
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