Eyeworks Optical Limited Reviews 128

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Simon is passionate about eyes, just what you really want and need in an optician. Extremely knowledgable and helpful in explaining the details of the eye to you. Making you at ease from the outset, w... See more

Rated 5 out of 5 stars

Simon was very friendly, knowledgeable, and detailed. Was open and honest throughout the whole eye test appointment. I would highly recommend.

Rated 5 out of 5 stars

Best eye test I have ever had (I’m 46) with everything explained in excellent detail and above all, an honest assessment that resulted in me being told I don’t need glasses (where other opticians may... See more

Rated 4 out of 5 stars

Good service but glasses not perfect. I was recommended a type of glasses after giving my requirements, unfortunately not sure what I was recommended did the job as explained by optician, does 2/3 but... See more

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4.8

Excellent

TrustScore 5 out of 5

128 reviews

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Rated 5 out of 5 stars

Personal touch

Simon has a great simple way of explaining how our eyes work and the need for eyewear. I would highly recommend Eyeworks for their excellent customer service and personal touch.

10 November 2021
Unprompted review
Rated 5 out of 5 stars

Never had so much fun at an eye test…

Never had so much fun at an eye test Simon was lovely He made me feel comfortable and relaxed and explained everything he was doing and what he was looking for He also didn’t try to sell me glasses that I don’t need Will definitely go back Thanks

9 November 2021
Unprompted review
Rated 5 out of 5 stars

Nothing is a problem

I had a small problem with a possible eye infection and based on medical advice I contacted Karen who immediately fitted in a same day appointment with Simon. Service is key at Eyeworks and always friendly and effective. It is always a pleasure to see Simon and after a review of my condition he quickly diagnosed my problem and sorted it out for me putting my mind at ease also. This was a one off issue for me however the service provided by Simon and Karen is always second to none whatever the individuals requirements of them are.

9 November 2021
Unprompted review
Rated 5 out of 5 stars

Simon and Karen are amazing

Simon and Karen are amazing, friendly helpful and so knowledgeable. I wouldn’t go anywhere else. Highly recommend…..you won’t regret it!

8 November 2021
Unprompted review

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