Only critisism is that I was asked to Initial on an electronic pad that I agreed to the check in drivers’s assessment of the car’s returned condition. And he told me that the cars condition was norma... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Professional courteous staff at Sharjah Branch. Smooth and seamless service from booking to returning the car back. Customer Service professional on the phone are polite and helpful. ezhire Sharja... See more
Company replied
Car was nice , staff is supportive at pickup point. Just one thing to add please provide some sign board at entrance because pickup point inside at paid parking which is confusing.
Company replied
Experience and service is very good .. only thing I want to mention what i felt is the price ,only this one concern i have that the price are higher as compared to the other rentals . But the rest eve... See more
Company replied
Company details
Written by the company
eZhire car rental in Dubai, making quick and easy to rent a car in UAE. Now get your desired car WITHOUT ANY SECURITY DEPOSIT, when you visit the emirates.
Contact info
U.A.E.
- ezhire.ae
4.2
Great
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything was on time ready and clean…
Everything was on time ready and clean definitely recommend.
1 April 2026
Unprompted review
Reply from eZhire
Dear Mihail Grujovski, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!
Reply from eZhire
Dear Chiranjeev Bamadi, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!
Reply from eZhire
Dear Israr, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!
The cars are Rubbish
The cars are Rubbish, a lot of issues are ther in the cars, the company is literally a scam, and there’s no any kind of communication, the worst experience ever, I don’t like regretting anything in my like but i do regret dealing with those scammers
31 March 2026
Unprompted review
Reply from eZhire
Dear Hamdy Hosny,
Thank you for taking the time to share your feedback with eZhire. We truly value your input as it helps us improve and deliver a better experience.
Please be assured that we are actively working on the concerns you have raised. Your experience does not reflect the level of service we aim to provide, and we are taking the necessary steps with our team to address these issues and prevent them from recurring.
We appreciate your patience and understanding. Should you need any further assistance or have additional concerns, please feel free to reach out to us at any time.
Thank you once again for bringing this to our attention, and we sincerely apologize for any inconvenience caused.
Kind regards,
Team eZhire
Fasse was really good and the service…
Fasse was really good and the service overall
6 April 2026
Unprompted review
Reply from eZhire
Dear Mehdi Meds, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!
My go-to car rental whenever I need to…
My go-to car rental whenever I need to rent on the same day. Quick and their customer service is easy to reach.
Thanks to Zahoor Ellahi for the amazing service.
6 April 2026
Unprompted review
Reply from eZhire
Dear Rudiboy Pururuts, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!
Reply from eZhire
Dear Jumana Younis, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!
Incredible service,smooth vehicle and…
Incredible service,smooth vehicle and very friendly staff.
6 April 2026
Unprompted review
Reply from eZhire
Dear Muhammad Waqas, Thank you for your valuable feedback. We’re committed to continuous improvement and look forward to earning that fifth star from you next time! We are thankful to have an amazing customer like you. We hope to see you again soon!
Reply from eZhire
Dear KAVINDA KUSHAN, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!
Fine service fee 60 dhs extra
I got 3 fines from RTA when rental time. The actual amount is 500 and there is a acknowledgement fees of 20 dhs is there from government side. They charged me 580 x 3. Three time also they charged 60 dhs service charge. Just looting the customer.
17 March 2026
Unprompted review
Reply from eZhire
Dear Mufthar,
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and frustration caused. We completely understand how important it is to have clarity on charges, and we truly appreciate your patience.
Please allow us to clarify the charges in detail.
As per the Terms and Conditions shared at the time of booking, any rental or non-rental charges—including traffic fines—are billed to the customer’s registered card. Kindly note that such charges may take 15–90 days after the rental ends to be finalized, as we rely on confirmation from external authorities such as the RTA and Dubai Police. Once received, the system automatically processes the charges and shares a detailed invoice via email within 24–48 hours.
Upon review, three traffic fines were issued during your rental period under the following references: #1926140439, #1926140780, and #1926141007. Each fine carries a base amount of AED 500 issued by the authorities.
In addition to the base fine, VAT and a service fee are applied as per our standard policy for processing non-rental charges. These charges are clearly outlined in the booking terms and are acknowledged during the rental process.
If you wish to dispute the fine amount or violation details, we kindly request you to contact the relevant authorities directly, as they are responsible for issuing and reviewing fines.
We hope this clarifies your concern. Should you need any further assistance, please feel free to reach out—we are always here to help.
Best regards,
Team eZhire
Reply from eZhire
Dear Philip, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!
Best in class service.
My first experience with ezhire was great, No hassles, easy delivery and pick up. All the T&C were properly explained. One of the best places to book security free, fully insured daily/weekly rentals at affordable rates.
Service and cost as promised.
4 April 2026
Unprompted review
Reply from eZhire
Dear Shaurya, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!
Very supportive staff,clean car
Very supportive staff,clean car , good performance.
Overall good experience
Thanks Team
5 April 2026
Unprompted review
Reply from eZhire
Dear Prashant Sawhney, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!
Very good service
5 April 2026
Unprompted review
Reply from eZhire
Dear Mohamed Hassan, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!
Poor Service & Support
1- You will get blamed for a damaged part that you were not responsible about.
2- There is a knowledge gap in the processes between the team and the manager. The team would say we will provide you with the Initial pictures to confirm the evidence and the Manager says we won’t provide as its “For Internal Use only.” which is shady and had me question why the pictures are bot provided as mostly it will reside with the fact that the damage is not on me maybe.
3- One of the worst Support teams to actually support you. No Justifications, no reasons, and no initial Pics when car brought is provided.
4- Very rude manager and he was proud of that actually. Surprised how Senior Management doesn’t pay attention to this most important part.
5- Reviews in Google, Insta, etc can tell you a lot already.
2 April 2026
Unprompted review
Reply from eZhire
Dear Mohammad Abdulla,
At eZhire, your satisfaction is our priority, and we sincerely apologize for any inconvenience you've experienced. We understand that your recent experience did not meet the standards we set, and we regret any frustration it may have caused.
We have carefully reviewed your feedback and addressed the issues you brought to our attention to ensure they do not happen again. As part of our commitment to resolving this matter, we have processed your refund, which should be reflected in your account within the next 3 to 5 working days.
We appreciate your patience and understanding as we work to improve our service. Please don’t hesitate to reach out if there’s anything further we can assist you with.
Your feedback is invaluable in helping us provide a better experience for all our customers.
Thank you once again for bringing this to our attention, and we apologize for any inconvenience caused.
Kind regards,
Team eZhire
Reply from eZhire
Dear Kamran Wahab, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!
Good service
3 April 2026
Unprompted review
Reply from eZhire
Dear Angelo Pelobello, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!
Good customer service by ishtyiak bhai…
Good customer service by ishtyiak bhai he is a gentle man
1 April 2026
Unprompted review
Reply from eZhire
Dear Customer, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!
Adnand
Adnand, who came to pick up the car was kind and professional. Keep it up
3 April 2026
Unprompted review
Reply from eZhire
Dear Callan, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!
Reply from eZhire
Dear Yebi Rishad, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!
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