Ezilend Reviews 2,326

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 283 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, often noting how they go above and beyond to secure suitable solutions. People frequently highlight the excellent service, smooth processes, and efficient user experience, making complex tasks feel straightforward and stress-free. Reviewers are particularly impressed with the quick response times and constant updates provided throughout the process. Many appreciate the clear explanations and personalized approach from the customer service team, which contributes to a positive and reassuring experience.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their professionalism,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the helpfulness and... See more

User experience

Users describe positive interactions with user experience, consistently highlighting the ease, speed, and... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently praise the helpfulness,... See more

Response time

People report positive experiences with response times. Customers consistently praise the promptness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Billy S. was an outstanding loan broker from start to finish. He was professional, knowledgeable, and genuinely had my best interests in mind the whole time. He explained everything clearly, kept me... See more

Rated 5 out of 5 stars

Excellent service from start to finish! Machiel made the process of applying for a car loan an absolute breeze. Explained every step in detail and gave constant updates on where the process was at. Ev... See more

Rated 5 out of 5 stars

Excellent Service and Smooth Process! I had an amazing experience with Machiel Malan @ Ezilend They made getting my car loan approved so quick and stress-free. From start to finish, they were pro... See more

Rated 5 out of 5 stars

Cindy was amazing, she was kind compassionate and helped us secure a car loan. Cindy explained everything thoroughly and made sure I understood exactly what was happening every step of the way. We are... See more


Company details

  1. Non-bank financial service
  2. Financial advisor

Information provided by various external sources

EziLend is all about making finance easy and loans more personal. Whether Personal or Business, apply now and get pre-approval today. That’s easy!

EziLend - that's easy!

Written by the company

We're committed to our customers!
We have a longstanding commitment to treat our customers the way we would want to be treated, with respect, support, and kindness.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Happy Tourer.

Craig made it very easy for me.Nothing was to much trouble,I would highly recommend &use him again.

10 August 2025
Rated 5 out of 5 stars

Very helpful.

Very good customer service. So quick and easy to progress to the next stage. You get an answer for the loan within two days.

11 August 2025
Rated 5 out of 5 stars

5 star review for Mel

Mel was amazing, I was very worried about my credit history affecting my application. I had no savings or anything to put as a deposit upfront for a car, due to personal circumstances. But I still applied to try anyway because I have a job and that was my only hope. I applied for finance in the morning, before I knew it I got a call from Mel hours later, advising she was able to get me approved for a car loan that same day. Mel was able to find me finance that best suited my needs. I didn't have the best credit score but she was still able to make it happen. I felt I could talk openly to her about other loans I had. She was very friendly and her process was fast. She was very approachable and I felt comfortable being able to reach out to her for any questions through out the process. Mel had always kept me updated on the application too. She was very understanding of my circumstances. She created a safe space for me to be able to openly talk to her about my finances. I felt like I had already known Mel. She also introduced me to a very nice car salesman. They both worked together to help me find the best car for me and my children. Mel turned my life around, this really meant alot to me. Mel went above and beyond to make sure I would find the right car. Mel even organised the car insurance for me. She made the whole process easy. I will definitely be going back to Mel again for finances in the future. I've already recommended Mel and the Ezilend team to my friends and families. She is by far the best I've come across. Thank you Mel for making one of my dreams come true.

Jess

1 August 2025
Unprompted review
Rated 5 out of 5 stars

One happy customer

Mel at Ezilend was so good to deal with. Went above and beyond to help me out at a time in need. Will definitely recommend her to my friends and family

25 July 2025
Unprompted review

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