Ezilend Reviews 2,326

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 283 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, often noting how they go above and beyond to secure suitable solutions. People frequently highlight the excellent service, smooth processes, and efficient user experience, making complex tasks feel straightforward and stress-free. Reviewers are particularly impressed with the quick response times and constant updates provided throughout the process. Many appreciate the clear explanations and personalized approach from the customer service team, which contributes to a positive and reassuring experience.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their professionalism,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the helpfulness and... See more

User experience

Users describe positive interactions with user experience, consistently highlighting the ease, speed, and... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently praise the helpfulness,... See more

Response time

People report positive experiences with response times. Customers consistently praise the promptness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Billy S. was an outstanding loan broker from start to finish. He was professional, knowledgeable, and genuinely had my best interests in mind the whole time. He explained everything clearly, kept me... See more

Rated 5 out of 5 stars

Excellent service from start to finish! Machiel made the process of applying for a car loan an absolute breeze. Explained every step in detail and gave constant updates on where the process was at. Ev... See more

Rated 5 out of 5 stars

Excellent Service and Smooth Process! I had an amazing experience with Machiel Malan @ Ezilend They made getting my car loan approved so quick and stress-free. From start to finish, they were pro... See more

Rated 5 out of 5 stars

Cindy was amazing, she was kind compassionate and helped us secure a car loan. Cindy explained everything thoroughly and made sure I understood exactly what was happening every step of the way. We are... See more


Company details

  1. Non-bank financial service
  2. Financial advisor

Information provided by various external sources

EziLend is all about making finance easy and loans more personal. Whether Personal or Business, apply now and get pre-approval today. That’s easy!

EziLend - that's easy!

Written by the company

We're committed to our customers!
We have a longstanding commitment to treat our customers the way we would want to be treated, with respect, support, and kindness.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great experience and amazing customer service

Alex went above and beyond in professionalism and sourcing us a great finance deal for our car loan. Beyond grateful to be supported by someone who clearly goes the extra mile for their customers. Would highly recommend Alex and Ezilend if wanting to source a quality loan product and would have no hesitation using them again.

31 August 2025
Rated 5 out of 5 stars

Cindy was amazing

Cindy was amazing, I couldn't have asked for a better person to help me through the process of buying a new car , she was friendly , patient and very easy to talk to. My experience overall was amazing.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Personality

Gayle has a very human and personal way of communication and while professional, there was never any pressure.

29 August 2025
Rated 5 out of 5 stars

Craig from EziLend was incredible

Craig from EziLend was incredible, great communication and always kept me up to date or informed in my application. I would highly recommend him to anyone looking at financial advice or assistance in loans.

30 August 2025
Rated 5 out of 5 stars

Alex was amazing

Alex was amazing, quick easy finance and will find a great deal that suits you.
Communication was also a strong point. Highly recommend.

26 August 2025
Unprompted review
Rated 5 out of 5 stars

Friendly,supportive and made the…

Friendly,supportive and made the process of getting my loan so easy. It was a.pleasure to deal with Machiel and i recommend Machiel for a stress free loan process.

25 August 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience! Mel had me in a new car in under 48hrs, no fuss, no stress, it was so easy and stress free. 100% would recommend.

24 August 2025
Rated 5 out of 5 stars

So helpful

So helpful! She made buying a car super easy and no tricks, just simple and quick. She makes an effort to walk you through everything and make sure you fully understand.

15 August 2025
Unprompted review

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