We have used the dog leads for years so was looking at the website and discovered the dog beds! We have been on the lookout for a good quality orthopaedic bed for our Ridgeback dog...we ordered the N... See more
Company replied
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See what reviewers are saying
I purchased the Zero shock dog lead 48” for my Labrador pup Dexter, he’s a growing boy at approx 18kg & very lively. Delivery was very quick & packaged well. I opted for the chocolate colour & the qua... See more
Company replied
Purchased a multicoloured "headlight" for our Cavapoochon. It was the second purchase of the light as we bought one for the Cavachon in early autumn as the evenings became darker. The light is comp... See more
Company replied
Quality products, prompt delivery, good prices = 10/10. (Only thing missing was my free Cocker Spaniel sticker so I can't really complain!) UPDATE:- I would like to add Ezydog sent on the dog sticke... See more
Company replied
Company details
Written by the company
The UK's leading Dog Collars, Dog Harnesses and Dog Leads | @EzyDogUK NOW GO AND PLAY
Contact info
Town & Country Covers Ltd, Nevil Shute Road, PO3 5RX, PORTSMOUTH, United Kingdom
- 02392474711
- info@ezydog.co.uk
- ezydog.co.uk
4.5
Excellent
215 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Great colours..
Great colours... Great price... And fits my small Chihuahua !!!! Very pleased
Thanks
25 October 2024
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Very good purchase
It’s a very good quality lead made out of thick material. The bungee part I was really excited for and it exceeded my expectations, I am able to not get dragged if my dog is ever pulling on the lead, and I have time to react and control it. It has made our walks so much better, enjoyable, and way easier! Worth the money.
12 November 2024
Unprompted review
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
My order never arrived it was sent to…
My order never arrived it was sent to someone else with my personal information on the invoice inside the order My name home address my email address and my phone number.
A couple weeks later a order arrived at my address of which I hadn't ordered for someone else with all the personal details of that person in the order I did complain but the person I was complaining to wasn't really interested will never stop with ezydog again they have no respect for your personal information.🥶
26 September 2024
Reply from EzyDog UK
Hi White Rock,
We are truly sorry for the experience you had with your recent order and the frustration it caused. We recognise that we made a mistake in handling your personal information, and we understand how distressing this situation has been for you.
Unfortunately, human error happens from time to time, and we admit to being susceptible to human error, just like everyone else.
We apologise for the feeling dictated by the nature of the occasion; however, we can assure you that it is in our best interests to provide optimal service to everyone.
Please know that we are taking steps to make this right and to ensure that such mistakes do not happen again.
We deeply value your commitment to EzyDog and are committed to learning from this mistake and improving our service overall.
We apologise for any inconvenience caused.
- TH
After an issue with the first collar…
After an issue with the first collar that was sent out a new collar was sent and received in 2 days with no hassle whatsoever. Really appreciated the swift response
27 August 2024
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Great harness for use in a car
All three of my dogs use these harnesses and have been doing so since they were very young. I only use a harness for the car, but find them easy to put on and they do the job well. I recommend them to all my friends and family.
27 August 2024
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Absolutely love this brand
Absolutely love this brand. Very smart looking and strong. I have a couple of leads now. And the doubke d ring collar. Both running leads (lite and standard) that I used for hiking and wearing when pushing a pram with our previous dog (Buddy - Jack Russell x) sadly passed away but has been handed down to our latest addition and still got g strong. Wish you could get a the running lead style but without zero shock as would work better with training our puppy but still love this brand and planning purchasing another lead and collars as our pup grows. The d ring collar is strong... our dalmatian pup has been putting it to the test and its great.
27 August 2024
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Great quality products
Ordered a few harnesses, collars and leads from Ezydog and they are phenomenal quality, great fit for my chihuahua and super quick delivery. Highly recommend
26 July 2024
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Zero shock lead & coller
Very easy ordered via the website item arrived quickly and well packaged ordered the zero shock lead & coller to match extremely good quality I highly recommend this to anyone thinking of getting one
29 July 2024
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
These are great collars
These are great collars. They are very sturdy and last years. Well worth the money.
25 July 2024
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Ezydog Harness and collar!
Great customer service and speed order arrived.
22 July 2024
Unprompted review
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
We love EzyDog
We love EzyDog. Great products, speedy delivery and friendly customer service.
27 June 2024
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Sent them my faulty lead as they asked
Sent them my faulty lead as they asked, never heard from them again. This is after them saying it's nothing to do with them that the clip is faulty and comes off the dogs harness, despite them manufacturing the lead they said its the shop where I bought the lead from that has to do something.
10 January 2024
Unprompted review
Reply from EzyDog UK
Hi Nettie B,
Thank you for your review.
We previously explained in your previous review from 8 Dec 2023, 'Lead comes off harness - this is a known issue', that you needed to contact us to make us aware of the issue.
We advised that the best course of action was to contact the shop in which you purchased from. In this instance, we are not directly liable due to the sale of purchase. The store in which you had purchased from would have been the decision makers for the product, if they deemed it faulty, it would have been returned to us, and you would of received either a new lead or refund, at your own disclosure.
There could of been a manor of reasons to the clip being faulty, from source, from human error, through transportation etc. This is why it's best to go back to the sale of purchase with a receipt for them to further advise.
Unfortunately, after a while of searching through records, we never recieved your lead, tracking information or anything of relevancy to show the product was sent back to us.
We apologise for any inconvinience caused at this time.
- TH
Website easy to use and delivery was…
Website easy to use and delivery was quicker than expected
26 June 2024
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Great service and quick delivery x
28 May 2024
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
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