Overall very good. The interface was simple and the communication about postage was very good. BUT once I got to the checkout there was hidden fees of shipping and duties that were far more than expec... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The website was very easy to navigate, the products were easy to view - even without clicking on them, making browsing simpler - and the products are high quality and lovely to wear. My only issue is... See more
I got sent the wrong item and by the time it was delivered the item I wanted had gone out of stock. The customer service team in the chat was very helpful and sorted the situation within minutes reg... See more
I ordered my Ferrari cap on Monday and it was delivered on Wednesday - a great turnaround. I liked the easy access to their website and the ease of ordering. I wasn't expecting the £4.50 delivery ch... See more
Company details
- #54 of 71 best companies in E-commerce service
Written by the company
Formula One (more commonly known as Formula 1 or F1) is the highest class of international racing for open-wheel single-seater formula racing cars sanctioned by the Fédération Internationale de l'Automobile (FIA). The FIA Formula One World Championship has been one of the premier forms of racing around the world since its inaugural season in 1950. The word formula in the name refers to the set of rules to which all participants' cars must conform. A Formula One season consists of a series of races, known as Grands Prix. Grands Prix take place in multiple countries and continents around the world on either purpose-built circuits or closed public roads.
Contact info
Touchet Hall Road Unit 61, M24 2FL, Middleton, United Kingdom
- +44 (0) 333.014.4538
- customerservices@f1store.formula1.com
- f1store.formula1.com
4.3
Excellent
6k reviews
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fast delivery
26 August 2026
Easy to order and fast delivery sizing…
Easy to order and fast delivery sizing was perfect
28 July 2026
I had a great experience
I had a great experience! The transaction was smooth, and my order arrived on time without any issues. Everything went well from purchase to delivery. Definitely happy with the overall experience! 🏎️🏁
26 August 2026
Great products
28 August 2026
Traumatic Delivery Experience. Buyer beware!
I will certainly make more purchases from the F1 store, what I will never do or avoid, is to make the delivery address to be within Benin Republic 🇧🇯.
My F1 package was to be delivered at an address in Cotonou, Benin Republic 🇧🇯. It was a nightmare experience to retrieve my package. The post office officials and personnel turned a very simple delivery service into a deeply traumatic experience.
28 August 2026
Great clothing and speedy service
25 August 2026
Easy to select items and buy
Easy to select items and buy
Good quality products
Quick delivery
28 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Delivery service very late.
25 August 2026
Reply from Formula 1
We are very sorry to hear about the significant delay with your delivery. We understand how frustrating this must have been, and we are actively looking into what caused this issue to prevent it from happening again. We've sent you an email regarding this case, we hope to hear from you soon!
Great ordering experience, quality product!
Easy to find what I wanted on the site. Order went through smoothly and was received promptly. Received updates re delivery so was kept informed. The item is high quality and exactly as described.
28 August 2026
My package didnt arrive and youve sent…
My package didnt arrive and youve sent me a message that it has arrived
28 August 2026
Reply from Formula 1
We sincerely apologize for the confusion regarding your package's delivery. We understand your frustration and are actively investigating this discrepancy to ensure we resolve it promptly for you.
On time delivery and a great product…
On time delivery and a great product ,this was a gift and my hubby is very happy with it
25 August 2026
Great products
Great products. Items arrived ahead of schedule. Will definitely purchase from them again
27 August 2026
Absolutely impressed by quality
Absolutely impressed by quality, my granddaughter is over the moon with the purchase.
Delivery was very quick comparing to the stated timescale
25 August 2026
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