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Review summary

Created with AI, based on recent reviews

Evaluating 131 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent customer service, praising the staff for their helpfulness, politeness, and quick responses. Many people appreciate the efficient and easy service, noting the great selection of games and the user-friendly website layout. However, some customers also noted issues with payments, specifically regarding delays in deposits being credited and withdrawals not being processed in a timely manner. A few people mentioned incurring unexpected fees on deposits due to currency conversion.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the helpfulness... See more

Payment

Customers consistently express significant dissatisfaction with the payment process. Many reviewers report... See more

Website

Clients share positive opinions on the website, with many praising its great games selection, layout, and... See more

Staff

Consumers find staff to be positive. Many reviewers praise the helpfulness and professionalism of the support... See more

Service

People report positive experiences with service. Customers consistently praise the 24/7 support, quick issue... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very enjoyable site got loads of games from all ranges I had loads of fun also had big wins very helpful and quick responses from chats would definitely give f7casino a chance for good bonuses and nic... See more

Company replied

Rated 5 out of 5 stars

I was really put off at first when I saw these reviews. But I've been playing for about but I've been playing six seven months now withdrew the other day and I had no problem payment was in my bank th... See more

Company replied

Rated 5 out of 5 stars

Bonuses were really good, seems a good site just went to withdraw funds asked for standard id verification which was accepted and quick, just waiting on withdrawal now, don’t like that you can cance... See more

Company replied


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

787 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing site people must join great…

Amazing site people must join great bonuses

26 May 2024
Unprompted review
F7casino logo

Reply from F7casino

Hello, Zak!
Thank you for your wonderful review. It means so much to us to know you enjoyed your time with us. Your satisfaction is very important to us, and we truly appreciate your support. We look forward to welcoming you back soon!
Best regards,
F7Casino Team

Rated 5 out of 5 stars

Excellent customer services and great…

Excellent customer services and great bonuses as well

24 May 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Jason!
We greatly appreciate your fantastic feedback. It’s a pleasure to hear you had such a positive experience. Your satisfaction is our top priority, and your support means the world to us. We can’t wait to serve you again soon!
Best regards,
F7Casino Team

Rated 5 out of 5 stars

Great platform for casino games with an…

Great platform for casino games with an brilliant support

22 May 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Miguel!
Thank you for the amazing review! We're truly delighted to hear you had a great time with us. Your satisfaction means the world to us, and we’re grateful for your continued support. We can’t wait to welcome you back again soon!
Best regards,
F7Casino Team

Rated 1 out of 5 stars

This site is a scam do not give them…

This site is a scam do not give them any money!!! They are happy to take yours what they don't say is that there's a minimum withdrawal of £100. My bank also cancelled my card because this website flagged up with their fraud team, don't waste your money on these jokers.

14 May 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Daniel!
We're sorry to hear that your experience on our website didn’t meet your expectations.
The minimum withdrawal amount is specified in our rules, and we are sorry that it did not exceed your expectations.
By registering on our website, you confirm that you have read and accepted our terms and conditions. While we regret this has caused you frustration, please understand that we operate in accordance with our established rules and regulations, which we strive to uphold consistently.
Best regards,
F7Casino Team

Rated 5 out of 5 stars

Very happy with it

Very happy with it

13 May 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Vasilica!
We truly appreciate your wonderful review! It brings us great joy to know you had a fantastic experience. Your satisfaction is our top priority, and your support means the world to us. We can’t wait to welcome you back!
Best regards,
F7Casino Team

Rated 5 out of 5 stars

play

Very good casino

12 May 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Krystian!
Thank you for your kind words! We’re thrilled you had a great time with us. Your happiness is what drives us, and we’re grateful for your continued trust. Looking forward to your next visit!
Best regards,
F7Casino Team

Rated 3 out of 5 stars

I get what i expected and im happy…

I get what i expected and im happy Madara Engele

11 May 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Madara!
Thank you for your review! It’s an absolute pleasure to know you had a good time with us. Your satisfaction is our highest priority, and we’re honoured by your support. We look forward to serving you again soon!
Best regards,
F7Casino Team

Rated 5 out of 5 stars

Great app to use

Great app to use

10 May 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Paul!
Thanks so much for sharing your positive experience! It’s a real honor to have your support. Your satisfaction is our mission, and we’re excited to serve you again soon!
Best regards,
F7Casino Team

Rated 5 out of 5 stars

On line chat

Really help full on the online chat and great games Gordon was great help

10 May 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Tom!
We sincerely thank you for your amazing review! It’s incredibly rewarding to hear that you had such a great time. Your trust inspires us to keep aiming for excellence. We look forward to welcoming you back!
Best regards,
F7Casino Team

Rated 4 out of 5 stars

Adonis was very polite and very helpful…

Adonis was very polite and very helpful n must b a great asset to the company

9 May 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Lee!
We truly appreciate your fantastic review! It’s wonderful to hear that you had such a great time with us. Your satisfaction is our top priority, and your support means the world to us. We can’t wait to welcome you back soon!
Best regards,
F7Casino Team

Rated 4 out of 5 stars

Good

Fast and good casino

8 May 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Karel!
Thank you for your fantastic review! We're so pleased to hear you had a great time with us. Your satisfaction is our top priority, and we're truly honored by your support. We can't wait to welcome you back again soon!
Best regards,
F7Casino Team

Rated 5 out of 5 stars

Great site fast withdrawal no rush and…

Great site fast withdrawal no rush and no messing about

7 May 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Stephen!
We truly appreciate your amazing review! It’s wonderful to hear that you had such a great time with us. Your satisfaction is extremely important to us, and we’re grateful for your continued support. We can’t wait to welcome you back again soon!
Best regards,
F7Casino Team

Rated 5 out of 5 stars

Scam won't payout on big money. Stay away

Playing on the slots. As u do. Pound ago. Won a thousand pounds. It didn't payout. Didn't no wat was going on. So kept playing won again. Didn't payout wat was on the screen. Took photos. Happen few times. Took more photos. So got plenty of evidence. Go to live chat. Just flogging me off. Can't get enjoy there. Emails. Still no reply. This should of been about £3000.pound payout. Anyways still had 300.in my account from earlier winings. Now I cart assess it as there verifying my account witch I have had no bother with before. I worked hard for that money. Put real money in u want your winnings

4 May 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Barry!
We're sorry to hear that your experience on our website didn’t meet your expectations. We are committed to providing the best service possible and would appreciate the opportunity to review your case and find a solution. Please reach out to us at support@f7casino.com with "Trustpilot" in the subject line, and our team will be happy to assist you.
Best regards,
F7Casino Team

Rated 5 out of 5 stars

Amazing site and customer service

Amazing site and customer service

30 April 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Chloe!
Thank you so much for your wonderful review! We're thrilled to hear you had a great time with us. Your satisfaction means the world to us, and we truly appreciate your support. We can’t wait to welcome you back again soon!
Best regards,
F7Casino Team

Rated 1 out of 5 stars

Got 10 no-deposit free spins

Got 10 no-deposit free spins, in the last one got the bonus, won around 6.80 BONUS money and in the next spin they disappeared. Leaving me with 0.11. Asked for a screenshot to prove like I need to take a screenshot after every spin. Big scam casino.

30 April 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Alex!
We regret to learn that your experience on our website did not meet your expectations. Please be assured that every case is reviewed with careful attention and handled individually. We are committed to operating in full compliance with our established terms and conditions, which we apply consistently and fairly.
Best regards,
F7Casino Team

Rated 5 out of 5 stars

Good selection off games and customer…

Good selection off games and customer support are quick to respond and happy to help whatever you need

29 April 2025
Unprompted review
F7casino logo

Reply from F7casino

Hi there, Dean!
Thank you for your fantastic review! We’re so happy to hear that you had a wonderful time with us. Your satisfaction is our top priority, and we’re truly grateful for your support. We can’t wait to serve you again soon!
Best regards,
F7Casino Team

Rated 5 out of 5 stars

Great website that’s easy to control…

Great website that’s easy to control and some awesome bonuses to be gained from playing the games. Advisors are always very friendly and helpful. From 292Kilo Gamer

26 April 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Stephen!
Thank you for your fantastic review! It’s an absolute pleasure to know you had a great time with us. Your satisfaction is our highest priority, and we’re honoured by your support. We look forward to serving you again soon!
Best regards,
F7Casino Team

Rated 5 out of 5 stars

Lovely gameplay .Really nice games

Lovely gameplay .Really nice games

24 April 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Florin!
Thank you for your fantastic review! We are absolutely thrilled to know you had such a great time with us. Your satisfaction is our top priority, and we are truly honored by your support. We eagerly look forward to serving you again soon!
Best regards,
F7Casino Team

Rated 5 out of 5 stars

Good games and fun games

Good games and fun games

25 April 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Pawel!
We truly appreciate your amazing review! It brings us so much joy to know that you had a wonderful time with us. Your satisfaction is our top priority, and your support means the world to us. We can’t wait to welcome you back again soon!
Best regards,
F7Casino Team

Rated 5 out of 5 stars

Good

This company

24 April 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Mr J Taylor!
Thank you for your kind feedback! We're so glad to hear you enjoyed your time with us. Your satisfaction drives everything we do, and we feel truly honoured by your support. We look forward to your next visit!
Best regards,
F7Casino Team

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