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Review summary

Created with AI, based on recent reviews

Evaluating 131 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent customer service, praising the staff for their helpfulness, politeness, and quick responses. Many people appreciate the efficient and easy service, noting the great selection of games and the user-friendly website layout. However, some customers also noted issues with payments, specifically regarding delays in deposits being credited and withdrawals not being processed in a timely manner. A few people mentioned incurring unexpected fees on deposits due to currency conversion.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the helpfulness... See more

Payment

Customers consistently express significant dissatisfaction with the payment process. Many reviewers report... See more

Website

Clients share positive opinions on the website, with many praising its great games selection, layout, and... See more

Staff

Consumers find staff to be positive. Many reviewers praise the helpfulness and professionalism of the support... See more

Service

People report positive experiences with service. Customers consistently praise the 24/7 support, quick issue... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very enjoyable site got loads of games from all ranges I had loads of fun also had big wins very helpful and quick responses from chats would definitely give f7casino a chance for good bonuses and nic... See more

Company replied

Rated 5 out of 5 stars

I was really put off at first when I saw these reviews. But I've been playing for about but I've been playing six seven months now withdrew the other day and I had no problem payment was in my bank th... See more

Company replied

Rated 5 out of 5 stars

Bonuses were really good, seems a good site just went to withdraw funds asked for standard id verification which was accepted and quick, just waiting on withdrawal now, don’t like that you can cance... See more

Company replied


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

787 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

its alright

its alright

23 April 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Kaytek!
We truly appreciate your review. It’s such a joy to hear that you had a good time with us. Your satisfaction means everything, and we’re grateful for your support. Looking forward to welcoming you back soon!
Best regards,
F7Casino Team

Rated 1 out of 5 stars

I never had issues with withdrawals before, but as soon as my winnings got larger, there was a system issue and the payout came through


I had a concerning experience with F7 casino. After winning a game, my winnings were not credited to my account, which is highly suspicious. When I reached out to their support, the agents failed to provide clear answers or a resolution, leaving me feeling like the process is intentionally opaque. This kind of service is unacceptable and I strongly advise others to be cautious when dealing with them.

10 January 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Vitalij!
Thank you so much for your kind words. We’re delighted to know you enjoyed your experience. Your support inspires us every day, and we can’t wait to have you back with us!
Best regards,
F7Casino Team

Rated 5 out of 5 stars

Amazing site loads of games to play

22 April 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Mel!
Thank you so much for your amazing feedback! We’re thrilled to know you had a great experience. Your satisfaction is always our top priority, and your continued support means everything to us. Can’t wait to have you back!
Best regards,
F7Casino Team

Rated 5 out of 5 stars

I love the layout of the site and the…

I love the layout of the site and the variety of games available, the support staff are always willing to help as best as they can the withdrawal process is speedy and user friendly

22 April 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Sarah!
We’re grateful for your fantastic review! It brings us joy to know you had such a great time. Your satisfaction drives all that we do, and we’re excited to welcome you back again soon!
Best regards,
F7Casino Team

Rated 4 out of 5 stars

It is a challange playing the games but…

It is a challange playing the games but when you win then it can be good

21 April 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Hamish!
We truly appreciate your kind words! It’s so rewarding to hear you had a wonderful time with us. Your satisfaction means the world to us, and your support inspires us to keep delivering the best experience possible. We look forward to seeing you again soon!
Best regards,
F7Casino Team

Rated 5 out of 5 stars

The service is good all round

The service is good all round, very welcoming. Quick to fix things and help out other players 10/10 all round highly recommend

21 April 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Morgan!
Thanks for the wonderful review! We’re delighted to hear that you had a positive experience. Your satisfaction is incredibly important to us, and we’re thankful for your ongoing support. Looking forward to your return!
Best regards,
F7Casino Team

Rated 5 out of 5 stars

Perfect service

Perfect service

20 April 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Wojciech!
We truly value your amazing feedback! Knowing you had a great time with us means everything. Your satisfaction fuels our passion to keep delivering top-notch service. See you again soon!
Best regards,
F7Casino Team

Rated 5 out of 5 stars

Great help he was there straight away…

Great help he was there straight away thanks
W

19 April 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Claudio!
Your kind words mean a lot - thank you! We’re so happy you enjoyed your time with us. Your satisfaction is our goal, and your support helps us keep improving. We hope to serve you again very soon!
Best regards,
F7Casino Team

Rated 5 out of 5 stars

The cosnio is amazing

The cosnio is amazing
And the live chat are very helpful

19 April 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Nikolas!
Thank you kindly for your wonderful review! We’re thrilled to know you had a fantastic experience. Your satisfaction is what keeps us going, and we truly appreciate your support. Looking forward to your next visit!
Best regards,
F7Casino Team

Rated 5 out of 5 stars

Very good

It's was a very friendly and helpful person today

17 April 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Joe!
We sincerely appreciate your fantastic review! It’s truly rewarding to hear that you had such a great time with us. Your satisfaction is incredibly important to us, and we’re grateful for your continued support. We look forward to welcoming you back soon!
Best regards,
F7Casino Team

Rated 5 out of 5 stars

Brilliant platform

Brilliant platform, great bonuses with amazing customer service.

16 April 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Dan!
Thank you so much for your amazing feedback! We're thrilled to hear you enjoyed your experience. Your satisfaction is our top priority, and your support means the world to us. We can’t wait to have you back again soon!
Best regards,
F7Casino Team

Rated 3 out of 5 stars

Not really had much experience with…

Not really had much experience with this site playing or winning, looks exciting to keep playing tho so 🙌

14 April 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Dawn!
We sincerely thank you for your feedback! It’s always a joy to know our guests enjoyed their time with us. Your satisfaction is our top priority, and we’re truly grateful for your continued support. We can’t wait to have you back again!
Best regards,
F7Casino Team

Rated 4 out of 5 stars

Helpful staff

Helpful staff

14 April 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello!
Thank you so much for your wonderful review! We’re thrilled to hear you had a great time with us. Your satisfaction means the world to us, and we truly appreciate your support. We look forward to welcoming you back soon!
Best regards,
F7Casino Team

Rated 1 out of 5 stars

Shit SCAM genuine website you will make…

Shit SCAM genuine website you will make a lot of deposits and they didn't let you to win
SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM

14 April 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Hugo!
We are sorry that our site did not meet your expectations.
Please be assured that the games on our platform on our site are absolutely fair since we cooperate with the best providers in this field.
Winning combinations are generated entirely at random, and outcomes are not predetermined. As a result, it may take some time before you land a win.
Additionally, we would like to remind you that winnings are not guaranteed. We strongly encourage you to play responsibly and within your means. We strongly encourage responsible gaming and advise you to play within your means.
Best regards,
F7Casino Team

Rated 4 out of 5 stars

Decent website

Can spend a lot of many here, but occasionally you get £100-£200 to withdraw. That is what comes with gambling. Fast replies by email or live chat. Over the weekend withdrawals takes longer and during the week only few hours. Decent gambling site just wish I had more money. Website sometimes crashes and re-load the spins but other than these I’m okay with it

13 April 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Monika!
Thank you so much for your kind words! We’re thrilled to hear you enjoyed your time with us. Your happiness is our top priority, and your continued support inspires us every day. We look forward to seeing you again soon!
Best regards,
F7Casino Team

Rated 1 out of 5 stars

BIG FAT PHONIIIIEEESS

Recently made an account, a week later(now) i go to deposit only to be met by a message saying "you account has been suspended". I was confused since i made this account a week ago and have done nothing on it yet. So i contact support to enquire the reasoning for this and they say "your account has been

suspended per administrative decision, in accordance with the section 10.3 of the Terms & Conditions. I'm really sorry, but there is no way I can reopen the account" i then go to ask why this is the case and its followed up with "According to our Ts & Cs, the casino reserves the right to close user accounts at the casino's absolute discretion and without any obligation to state a reason or give prior notice. We hope for your understanding".

So what they are saying is they can just remove or suspend my account when they please without reasoning and i cant do nothing about it. Im glad this happened before i deposited.

12 April 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, LOSTent!
We regret to learn that your experience on our website did not meet your expectations. Please be assured that every case is reviewed with careful attention and handled individually. We are committed to operating in full compliance with our established terms and conditions, which we apply consistently and fairly.
Best regards,
F7Casino Team

Rated 5 out of 5 stars

Very good casino very helpfull would…

Very good casino very helpfull would recommend

12 April 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Stephen!
We truly appreciate your amazing review! It’s wonderful to hear you had such a great time with us. Your satisfaction means the world to us, and your support is deeply valued. We can’t wait to welcome you back again soon!
Best regards,
F7Casino Team

Rated 4 out of 5 stars

Great service all round good casino

12 April 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Jamie!
Thank you for your fantastic review! We’re thrilled to know that you had a great time with us. Your satisfaction is our top priority, and we’re truly honoured by your support. We look forward to serving you again soon!
Best regards
F7Casino Team

Rated 5 out of 5 stars

Dale was very polite & helpful & solved…

Dale was very polite & helpful & solved the problem straight away thankyou love Maryanne xxx

11 April 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Joan!
We truly appreciate your wonderful review! It’s so rewarding to hear that you had a great experience with us. Your satisfaction means everything, and we’re sincerely grateful for your support. We can’t wait to welcome you back again soon!
Best regards,
F7Casino Team

Rated 5 out of 5 stars

Help me after very happy

Help me after very happy

10 April 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Robert!
Thank you so much for your kind words! We’re thrilled to know you had an enjoyable time with us. Your satisfaction is incredibly important, and we’re honoured by your trust and support. Looking forward to your next visit!
Best regards,
F7Casino Team

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