Fab Home Reviews 

811
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 164 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful, unique, and high-quality products, often finding items that are hard to source elsewhere. People frequently highlight the excellent service, efficient ordering process, and prompt delivery, with many appreciating the careful packaging that ensures items arrive safely. Reviewers also value the clear communication regarding their orders. However, some customers also noted issues with their orders, including items arriving damaged, often attributed to courier mishandling despite good packaging. Additionally, some people experienced significant delays in receiving their orders or reported that orders never arrived, coupled with a lack of communication from the company.

What people talk about most

Product

Reviewers highlight positive aspects of product, often praising the amazing quality and value for money, with... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and... See more

Quality

Customers had positive experiences with quality, with many reviewers consistently praising the excellent... See more

Order

Users describe positive interactions with order, highlighting an easy ordering system and quick delivery,... See more

Service

People report positive experiences with service, often highlighting its efficiency and the helpfulness of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered some really cool products - things you'd find hard to find anywhere else. A couple of items arrived damaged - one clearly as a result of the national courier having mishandled the shipment. Fa... See more

Rated 5 out of 5 stars

Easy online ordering, had some questions which I was able to get answered by email very quickly. Received my order di well packaged to give great protection in transit. I am so happy with my purchas... See more

Rated 5 out of 5 stars

Gorgeous ice cream ornament . I bought medium and it is much bigger than I thought . Delivered on time and packed really well which is so important with varying delivery drivers . I would definitely r... See more

Rated 5 out of 5 stars

Delivery was within 3 days which is a big tick for me. The website is easy to navigate and the transaction seamless. The items I chose were cushions. Large, feather filled and beautifully made. A... See more


Company details

  1. #237 of 401 best companies in Home Furniture Shop
  2. #121 of 229 best companies in Bedroom furniture shop
  3. #36 of 55 best companies in Furniture Accessories
  4. #57 of 124 best companies in Garden Furniture Shop
  5. #72 of 114 best companies in Living room shop
  6. #57 of 94 best companies in Sofa store

About Fab Home

Written by the company

Fab Home Interiors is a family run home interiors company with 7 stores across Lancashire and Cumbria. We're based in Blackpool, which is where we dispatch your orders from. We're all about providing you with the best quality, luxurious homeware available - at the best prices, that's why our team of interior designers and buyers hand pick all of our items.

The Fab family is a friendly team of 54 (and growing!). We're well known for our customer service team who are always happy to help you out, whether its asking a design question or queries about an order. We'll do our very best to help you 9am to 4pm, 5 days a week.

All of our items are sold instore and online through our website, we know you're going to be super excited to receive your items - that's why we offer express delivery on most of our items in the warehouse. Some of our items, including our best selling framed artwork is made to order in our own studios, therefore lead times will vary so please bear with us while we hand create your artwork!

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Returns

We're only human, sometimes accidents do happen. Whilst we do everything in our power to ensure your items arrive with you safely, on rare occasions they might arrive with a fault. If this happens to you, please get in touch with our team as quickly as you can - it's our job to make this right for you!

If your item has arrived and it's just not for you, don't fret! Our customer service team are more than happy to help you. contact us


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

811 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(811)

130 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality products

Fast delivery, kept up to date with order process. Easy ordering. Excellent quality products - will shop there again and would recommend.

27 October 2025
Rated 5 out of 5 stars

I moved into my new home 6months ago…

I moved into my new home 6months ago and have been looking for lamps that stand out for my living area through scrolling the internet i found your company absolutey thrilled with lamps thankyou

24 October 2025
Fab Home logo

Reply from Fab Home

Thank you so much for your 5-star review! We’re absolutely delighted to hear that you’re happy with your purchase and the service you received. Your kind words mean a lot to our team. We hope you enjoy your new piece and look forward to welcoming you back to Fab Home Interiors again soon!
– The Fab Home Interiors Team 💫

Rated 5 out of 5 stars

Great service and well packed pictures…

Great service and well packed pictures very happy.

22 October 2025
Fab Home logo

Reply from Fab Home

Thank you so much for your 5-star review! We’re absolutely delighted to hear that you’re happy with your purchase and the service you received. Your kind words mean a lot to our team. We hope you enjoy your new piece and look forward to welcoming you back to Fab Home Interiors again soon!
– The Fab Home Interiors Team 💫

Rated 5 out of 5 stars

Very comfortable and looks great

Quick delivery and the bench is very comfortable and looks great.

21 October 2025
Fab Home logo

Reply from Fab Home

Thank you so much for your 5-star review! We’re absolutely delighted to hear that you’re happy with your purchase and the service you received. Your kind words mean a lot to our team. We hope you enjoy your new piece and look forward to welcoming you back to Fab Home Interiors again soon!
– The Fab Home Interiors Team 💫

Rated 1 out of 5 stars

Terrible lack of care during the…

Terrible lack of care during the delivery
Had to return the parcels and incur more delays should I require a replacement.

21 October 2025
Fab Home logo

Reply from Fab Home

We’re really sorry to hear about your experience with the delivery — that’s certainly not the level of care we expect from our couriers or want our customers to experience. We completely understand how frustrating it must have been to deal with delays and returns. Please contact our customer service team directly so we can look into this for you and arrange a suitable resolution as quickly as possible.
– The Fab Home Interiors Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery, good customer service, excellent table.

20 October 2025
Fab Home logo

Reply from Fab Home

Thank you so much for your 5-star review! We’re absolutely delighted to hear that you’re happy with your purchase and the service you received. Your kind words mean a lot to our team. We hope you enjoy your new piece and look forward to welcoming you back to Fab Home Interiors again soon!
– The Fab Home Interiors Team 💫

Rated 5 out of 5 stars

Top quality product

Top quality product; i bought 2 55×55 feather filled cushions, well filled, beautiful clementine velvet covers.
Super pleased with them.

20 October 2025
Fab Home logo

Reply from Fab Home

Thank you so much for your 5-star review! We’re absolutely delighted to hear that you’re happy with your purchase and the service you received. Your kind words mean a lot to our team. We hope you enjoy your new piece and look forward to welcoming you back to Fab Home Interiors again soon!
– The Fab Home Interiors Team 💫

Rated 5 out of 5 stars

Was informed by email my product was…

Was informed by email my product was back in stock.Ordered it straight away.Arrived very well packed free delivery and on time.Theres nothing else they could do to make the service better than excellent.5 stars well earned.

21 October 2025
Fab Home logo

Reply from Fab Home

Thank you so much for your 5-star review! We’re absolutely delighted to hear that you’re happy with your purchase and the service you received. Your kind words mean a lot to our team. We hope you enjoy your new piece and look forward to welcoming you back to Fab Home Interiors again soon!
– The Fab Home Interiors Team 💫

Rated 1 out of 5 stars

Sending one hook to hang a meter long…

Sending one hook to hang a meter long wooden sign? Such a silly money saving idea. Customer service poor. Customer feedback ignored.

20 October 2025
Fab Home logo

Reply from Fab Home

We’re very sorry to hear about your disappointment and appreciate you taking the time to share your feedback. Sending only one hook was clearly not sufficient, and we understand how frustrating that must have been. We’ll review this with our production and customer service teams to ensure it doesn’t happen again. Please reach out to us directly so we can make this right for you.
– The Fab Home Interiors Team

Rated 3 out of 5 stars

I have been buying from here for about…

I have been buying from here for about a year, mainly good, apart from the customer service, it’s extremely poor, unhelpful and unwilling to waiver, example, I’m always buying signs to hang, some are 1 metre wide, I’d always receive 2 hooks in order to hang it up evenly, however now they are sending one hook, when I enquired they told me if I don’t touch the item when hung, it will be fine.
Such a small thing to try to cost cut, surely anyone can see it requires two to give the sign stability on the wall. I did write to them about it, but as stated above unhelpful, and read/ignored my final message when trying to offer customer feedback.

23 October 2025
Unprompted review
Fab Home logo

Reply from Fab Home

Thank you for taking the time to share such detailed feedback and for being a loyal customer over the past year — we really do appreciate your continued support. We’re genuinely sorry to hear about your recent experience and that our response didn’t meet your expectations. You’re absolutely right that larger signs should be supplied with adequate fixtures for secure and balanced hanging, and we’ll be reviewing our packaging and customer service process to ensure this doesn’t happen again.
Please reach out to us directly so we can arrange the additional fittings or find another way to make this right for you. Your feedback is valuable and helps us improve.
– The Fab Home Interiors Team

Rated 5 out of 5 stars

Great price and super quick delivery

Great price and super quick delivery. Was kept informed throughout the process.
Would thoroughly recommend this company.

17 October 2025
Fab Home logo

Reply from Fab Home

Thank you so much for your 5-star review! We’re absolutely delighted to hear that you’re happy with your purchase and the service you received. Your kind words mean a lot to our team. We hope you enjoy your new piece and look forward to welcoming you back to Fab Home Interiors again soon!
– The Fab Home Interiors Team 💫

Rated 5 out of 5 stars

Great customer service - Kerry was outstanding.

Great customer service, delivery was super quick and the product was also of really high quality. Couldn’t recommend any higher.

13 October 2025
Fab Home logo

Reply from Fab Home

Thank you so much for your 5-star review! We’re absolutely delighted to hear that you’re happy with your purchase and the service you received. Your kind words mean a lot to our team. We hope you enjoy your new piece and look forward to welcoming you back to Fab Home Interiors again soon!
– The Fab Home Interiors Team 💫

Rated 5 out of 5 stars

Lovely good quality shelf

Lovely good quality shelf
Excellent quick delivery

15 October 2025
Fab Home logo

Reply from Fab Home

Thank you so much for your 5-star review! We’re absolutely delighted to hear that you’re happy with your purchase and the service you received. Your kind words mean a lot to our team. We hope you enjoy your new piece and look forward to welcoming you back to Fab Home Interiors again soon!
– The Fab Home Interiors Team 💫

Rated 5 out of 5 stars

Much better price than other sites

I bought some cushions I had admired on another site and they were identical but my h cheaper on Fab Home.
They came quickly and were packaged really well. I love them 😍

1 October 2025
Fab Home logo

Reply from Fab Home

Thank you so much for your 5-star review! We’re absolutely delighted to hear that you’re happy with your purchase and the service you received. Your kind words mean a lot to our team. We hope you enjoy your new piece and look forward to welcoming you back to Fab Home Interiors again soon!
– The Fab Home Interiors Team 💫

Rated 5 out of 5 stars

Pleased with purchasr…

Cushions arrived speedily and they are actually fabulous

30 September 2025
Fab Home logo

Reply from Fab Home

Thank you so much for your 5-star review! We’re absolutely delighted to hear that you’re happy with your purchase and the service you received. Your kind words mean a lot to our team. We hope you enjoy your new piece and look forward to welcoming you back to Fab Home Interiors again soon!
– The Fab Home Interiors Team 💫

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