Absolute joke of a company! Pay a premium for postage and it’s been over a week and Royal Mail not scanned the item acording to the company! Day one I asked for a refund and before 6am it’s already s... See more
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Slight delay due shortage, was advised promptly and offered a full refund, however decided to wait, was delivered quickly once stock was available. On delivery found packaging was damaged, split open... See more
I have always brought items for my finches, from Fab Finches. Prices are really good, excellent quality products, the birds love the taste of their water supplements. I have found the website very i... See more
Paid for next day delivery, which is the only reason i was concerned when my order didn’t turn up after quite a few days. I contacted customer service and they sent out another of the same medicatio... See more
Company details
- #257 of 262 best companies in Pet shop
Information provided by various external sources
UK online store of bird health products - Everything from vitamin supplements to medicines For all species of birds to keep your birds in tip top condition
Contact info
United Kingdom
- fabfinches.co.uk
3.9
Great
353 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 30% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Arcadia bird lighting arrived damaged…
Ordered Arcadia bird lighting kit but after 4 weeks it had still not arrived and no reply to my email. Put in a claim with PayPal and was sent a tracking no. The delivery arrived the next week. Packaging looked OK but when it was opened 4 weeks later, the bulb was shattered. Company state damages should be reported within 7 days but I could only get the electrician to come this week to install. Very disappointed and a waste of £86.00. Would not recommend.
23 September 2023
Easy to order online,and quick delivery…
Easy to order online,and quick delivery
Quality products
Will use again
29 August 2023
Reply from Fab Finches
There’s a contact form on the website to email us any questions or queries you may have
I ordered as it said 2 days.I waited 6…
I ordered as it said 2 days.I waited 10 in all sadly too long my bird passed away 😢
3 September 2023
Reply from Fab Finches
You Ordered on a Friday so your order was dispatched on the Monday and took 5 working days to be delivered so less than a week. You’re trying to count weekends to make out like it too longer to be delivered.
No delay in the order being received.
31 August 2023
Excellent service and good price.
Slight delay due shortage, was advised promptly and offered a full refund, however decided to wait, was delivered quickly once stock was available. On delivery found packaging was damaged, split open with a spillage of the contents, this appeared due to an apparent malfunction of packing machinery, Fab Finches resolved the issue immediately. First class service. Thank you.
29 August 2023
Easy to Order at a good price.
30 August 2023
Excellent customer service
28 August 2023
Birds are enjoying it
6 August 2023
Think they have a.-AI machine answering…
Think they have a.-AI machine answering and I've asked for them to check people who do packing. To check bags are marked so there is a. problem. Communication. Is allmost none .
16 August 2023
Unprompted review
Have been waitin a very long time for…
Have been waitin a very long time for it to be delivered but still haven even received it very disappointing
1 August 2023
Great products that have helped me a…
Great products that have helped me a lot with different types of bird. Delivery fast and service fantastic.
31 July 2023
Ordered Poly-Aid
Ordered Poly-Aid, it arrived really quickly. For those ordering from Ireland, there is a VAT charge from An Post.
3 August 2023
good product
23 July 2023
Only received 1 item on my order which…
Only received 1 item on my order which I paid for , contacted fab finches who haven’t responded , still none of my other items have been delivered
3 August 2023
Mite treatment
I received the product quite quickly and was told what was happening with my order at every step. Seems to be working on my finches too.
30 July 2023
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