Absolute joke of a company! Pay a premium for postage and it’s been over a week and Royal Mail not scanned the item acording to the company! Day one I asked for a refund and before 6am it’s already s... See more
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See what reviewers are saying
Slight delay due shortage, was advised promptly and offered a full refund, however decided to wait, was delivered quickly once stock was available. On delivery found packaging was damaged, split open... See more
I have always brought items for my finches, from Fab Finches. Prices are really good, excellent quality products, the birds love the taste of their water supplements. I have found the website very i... See more
Paid for next day delivery, which is the only reason i was concerned when my order didn’t turn up after quite a few days. I contacted customer service and they sent out another of the same medicatio... See more
Company details
- #257 of 262 best companies in Pet shop
Information provided by various external sources
UK online store of bird health products - Everything from vitamin supplements to medicines For all species of birds to keep your birds in tip top condition
Contact info
United Kingdom
- fabfinches.co.uk
3.9
Great
353 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 30% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
all the things you need for aviary…
all the things you need for aviary birds at this place along with good service
25 October 2023
Items as described quickly sent easily…
Items as described quickly sent easily use of web site nice clear instructions on website how to use
2 November 2023
I have still not received my item item and…
I have still not received my item and my partner Mrs Sheryl hawes as phoned and left voicemail but we still have not add a call back off you and are not happy with your company at this time we would like someone to phone us back as we have payed for the item and post that is ment to be 2 to 4 days
31 October 2023
Reply from Fab Finches
You had been calling us at weekends when we’re only open Monday-Friday. Please email where you purchased from website/eBay etc with your order number and someone will get back to you and look into this for you.
Great service
1 November 2023
As described quick delivery
1 November 2023
Excellent service quick delivery
30 October 2023
good products
Delivered when promised and happy with the product, I will be using fab finches again
30 October 2023
Great service 5*
Product was out of stock originally but as soon as stock came in I received an email, I ordered and goods were here the next day. Perfect service.
27 October 2023
Fab Finches were very helpful and…
Fab Finches were very helpful and reliably informed me without delay when the product I required was back in stock.
26 October 2023
Quick service
2 October 2023
Unique products from down under
Unique products from down under. Quick delivery and reliable quality.
2 October 2023
Poor customer service.
Poor customer service.
Items did not arrive. (Ordered 18th of August). Even after paying £20 for delivery.
According to the post office delivery paperwork was incorrect and items have been returned to sender. They have yet to refund me. Even after saying they would.
The total lack of customer service was shocking. Zero apology, zero help. We got our money, we don't care.
I'm now waiting on Paypal refund and if that doesn't work I will get a refund with my bank.
6 October 2023
Unprompted review
Great service delivery was great thanks
27 September 2023
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