Since adopting Factorial, our HR team has been able to manage day-to-day administrative tasks much more efficiently. Having employee records, documents, and key HR processes in one place has reduced m... See more
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See what reviewers are saying
We have been using Factorial for years at my company and we are extremely satisfied with its performance. We use it for time tracking, payroll, and employees data and documentation. It's very user fr... See more
We have been on factorial for few years now, Jesia is our account manager, she is the best ! Always available, with good advices, you can trust her and the platform. We are really satisfied with the S... See more
Factorial IT has completely changed the way we manage company devices and IT assets. Before using the platform, keeping track of laptops, monitors, and accessories was a manual process that often le... See more
Company details
Written by the company
Factorial is the AI-powered business software that connects everything you need to manage your team. It takes care of the time-consuming (and energy-draining) stuff, like hiring, holidays, and payroll, giving leaders more time to focus on their people. But it’s not just about automation. It co-creates with managers on the bigger things, too, like reports, surveys, and workflows, so their work can shine. Real-time insights help them take decisions led by data, not gut feeling, to make even more impact. It’s easy-to-use and intuitive, so anyone on the team can jump in!
Contact info
C. d'Àlaba, 61 , 08005, Barcelona, Spain
- info@factorial.co
- factorialhr.com
4.3
Excellent
791 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 48% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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I recently started using Factorial HR…
I recently started using Factorial HR SAAS and I am blown away by its capabilities. This software has made HR management a breeze for me and my team. The user interface is intuitive and easy to navigate, making it simple for even novice users to understand.
10 May 2023
Unprompted review
Wrongfully charged for a whole year and never got reimbursed
The platform itself is not too bad, although quite basic and that was one of the reasons why we decided to switch to another one.
When we did so (Oct 2022), the nightmare started.. Although we canceled our subscription with the appropriate notice, we were billed and charged anyway (for the full year).
We contacted customer support and they started giving us a thousand excuses on why the reimbursement was taking so long, etc.. 5 months and tons of email follow up later, we still haven't seen a euro and the customer service simply does not reply to us anymore..
23 March 2023
Unprompted review
Hounding sales
Joined a call with a salesperson who told me the benefits of the platform they offer. But after the first call, I felt harassed by the number of calls and emails to sign up. I explained we weren't in the financial position to do so but was hassled so much that I put in a request to be removed from the database.
6 months later, that salesperson left and I start getting calls again! Feels like the staff are under pressure to make a sale and are hounding people on their database.
I was interested in their platform when we had the right budget, but now I won't be.
14 April 2022
Unprompted review
I do not recommend this company to work…
I do not recommend this company to work for. They claim to be a "modern" company without any kind of social exclusion. Personally I saw a resume of a very qualified person in sales with a recognized and demonstrable record of success and that could make the company grow in sales but because of his age, HIS AGE, (he was not so old only 45 years old), they discarded him because of his age. I ask out loud: to what extremes are we reaching in companies in terms of selection of colleagues? I already advance you one of the possible answers of this company: He did not have the necessary conditions to work in our company.
1 April 2022
Unprompted review
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