Faire Reviews 

12,199
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,166 reviews, reviewers overwhelmingly had a great experience with this company. Store owners consistently praise the platform for offering a massive selection of wonderful goods and reliable merchandise from various small brands. Shoppers find the website incredibly simple to navigate, making account setup and order placement completely effortless. Furthermore, people frequently note the prompt shipping speeds and professional communication provided throughout the entire purchasing journey. However, some customers also noted receiving incorrect items or experiencing frustrating delays with refund processes and product replacements. A small group of people additionally mentioned unexpected difficulties regarding account verification requirements or order restrictions placed on brand new businesses.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the beautiful quality and wide... See more

Order

Customers consistently note positive experiences with order processes, highlighting that finding products and... See more

Delivery service

People report positive experiences with delivery service, consistently noting that orders arrive promptly and... See more

User experience

Reviewers highlight positive aspects of user experience, noting an easy ordering process, simple invoicing,... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the beautiful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery was rapid, good condition. One hiccup ordered mini dumplings from DIALCY loved them until we were notified of a recall. What do we do about this as regards recouping our funds? Peg at Hack... See more

Rated 5 out of 5 stars

Everything went smoothly. The company was easy to get in touch with. There was a shipping blip but only because they certain things separately. They contacted me immediately to let me know and gave me... See more

Rated 5 out of 5 stars

This site makes ordering so easy. Tons of options available. But recently I had received the wrong item and I found it difficult to email Faire’s customer service as the reason for returning was... See more

Rated 5 out of 5 stars

Ran into an issue with tariffs and did an amazing job navigating, patiently with me and we resolved the issue, with helpful link they sent. Merchant made a significant error and never heard from the... See more


Company details

  1. Wholesaler

Written by the company

Faire is the wholesale technology platform where independent retailers discover their next bestseller from over 100,000 brands, globally. Whether you're a retailer curating products to make your store stand out, or a brand looking to reach the right shops around the corner or around the world, Faire is your one-stop shop for wholesale.


Contact info

  • 100 Potrero Ave, 94103, San Francisco, United States

  • faire.com

4.6

Excellent

TrustScore 4.5 out of 5

12k reviews

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4.6

All reviews

(12,199)

2,571 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous

Fabulous! I love the variety & things I find here. Will never stop using this site

9 September 2026
Rated 5 out of 5 stars

Simple Set-Up and Ordering Process

Very simple to set up an account and place orders. I especially appreciate the Insider option. It's really helping as a new small business owner to save a little extra on shipments.

8 September 2026
Rated 5 out of 5 stars

Easy to register as a new biz

Very easy to get registered as a new business and immediately qualify for 60 day net payment with $5000 available inc credit. The products are incredible, and everything that has arrived so far has been of the best quality. I can't wait to sell them at my first event this Saturday!

9 September 2026
Rated 5 out of 5 stars

Wonderful selection of wholesale…

Wonderful selection of wholesale companies to purchase from offering a large variety. Delivery was on time and items were packaged in excellent condition to protect items from breakage and damage. I very pleased to have found Faire and will continue to order through them.

1 September 2026
Rated 5 out of 5 stars

Veterans Light Candles

We received an order of candles from Veterans Light. They exceeded our expectations and were very well packaged. Everything arrived undamaged.

1 September 2026
Rated 5 out of 5 stars

Excellent

Every single item I have purchased has been perfect, beautiful and fun! Great job!

9 September 2026
Rated 5 out of 5 stars

Its great having so many companies all…

Its great having so many companies all together.Being in a small business for 40 years,my purchases are slightly smaller then the big box stores... I get a variety of products at my fingertips.... 💐💐💐💐💐💐💐💐💐

9 September 2026
Rated 4 out of 5 stars

I have a complaint with shipping

I have a complaint with shipping. My back order was 2 items and that means I paid $9 for each item. I think you need a system to alert back ordered items.

I like that you are fast and convenient for me and this helps with my busy schedule. I will use you again.

2 September 2026
Rated 1 out of 5 stars

Very disappointing experience with this…

Very disappointing experience with this order.

I purchased approximately €199 worth of cups and saucers from Rinkit Ltd through Faire. The order arrived in a severely damaged outer box, and when I opened it, I found a significant number of the cups and saucers cracked, smashed or completely unusable.

I have extensive photographic evidence showing both the condition of the package on arrival and the damaged products inside.

What has made the experience even more frustrating is the delivery situation. My single order was split into two packages, and I have been faced with delivery/import-related charges of approximately €250 per shipment — around €500 in total — which is more than twice the value of the original purchase.

I understand that some shipping or import charges may be outside the supplier’s direct control, but the overall experience has been extremely disappointing. Fragile ceramic products should reach a business customer adequately protected and in saleable condition.

I have raised the matter formally and am seeking reimbursement for the damaged goods and clarification of the charges. I will update this review depending on how the issue is resolved.

2 September 2026

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