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Faire Reviews 

12,199
•
TrustScore 4.5 out of 5

4.6

Wholesaler
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Review summary

Created with AI, based on recent reviews

Considering 2,166 reviews, reviewers overwhelmingly had a great experience with this company. Store owners consistently praise the platform for offering a massive selection of wonderful goods and reliable merchandise from various small brands. Shoppers find the website incredibly simple to navigate, making account setup and order placement completely effortless. Furthermore, people frequently note the prompt shipping speeds and professional communication provided throughout the entire purchasing journey. However, some customers also noted receiving incorrect items or experiencing frustrating delays with refund processes and product replacements. A small group of people additionally mentioned unexpected difficulties regarding account verification requirements or order restrictions placed on brand new businesses.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the beautiful quality and wide... See more

Order

Customers consistently note positive experiences with order processes, highlighting that finding products and... See more

Delivery service

People report positive experiences with delivery service, consistently noting that orders arrive promptly and... See more

User experience

Reviewers highlight positive aspects of user experience, noting an easy ordering process, simple invoicing,... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the beautiful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery was rapid, good condition. One hiccup ordered mini dumplings from DIALCY loved them until we were notified of a recall. What do we do about this as regards recouping our funds? Peg at Hack... See more

Rated 5 out of 5 stars

Everything went smoothly. The company was easy to get in touch with. There was a shipping blip but only because they certain things separately. They contacted me immediately to let me know and gave me... See more

Rated 5 out of 5 stars

This site makes ordering so easy. Tons of options available. But recently I had received the wrong item and I found it difficult to email Faire’s customer service as the reason for returning was... See more

Rated 5 out of 5 stars

Ran into an issue with tariffs and did an amazing job navigating, patiently with me and we resolved the issue, with helpful link they sent. Merchant made a significant error and never heard from the... See more

Company details

  1. Wholesaler

Written by the company

Faire is the wholesale technology platform where independent retailers discover their next bestseller from over 100,000 brands, globally. Whether you're a retailer curating products to make your store stand out, or a brand looking to reach the right shops around the corner or around the world, Faire is your one-stop shop for wholesale.

Contact info

  • 100 Potrero Ave, 94103, San Francisco, United States

  • faire.com

4.6

Excellent

TrustScore 4.5 out of 5

12k reviews

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4.6

All reviews

(12,199)

2,571 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Its great but could be better

Faire is a great resource for businesses especially for the merchandise and sidelines. A solid 3.5/5 star honestly. The biggest issues I'm seeing is with the publishers on this app and their horrendous packaging and vendors that are starting to use AI more and more with no feature to remove those listings from our search.

8 September 2026
Rated 5 out of 5 stars

New Boutique

I'm a new boutique owner and using Faire has made buying effortless for my store. There are so many great brands, and reading reviews for brands from other customers has been incredibly helpful with my decision making.

8 September 2026
Rated 5 out of 5 stars

I did my first order ever with Faire…

I did my first order ever with Faire and had a wonderful experience. All my items showed up quickly and in great condition. The only issue I had was 1 missing book and it was easy to have replaced. I will definitely be placing more orders!

8 September 2026
Rated 5 out of 5 stars

Great platform for retailers

I’ve had a really good experience with Faire. It’s easy to use, there’s a great selection of products, and ordering is simple and straightforward. Everything has gone smoothly so far, from placing my orders to delivery. Very happy with the service and definitely a useful platform for my business.

2 September 2026
Rated 5 out of 5 stars

Price and quality

Altho the minimums to so many different companies is confusing, so far the products arrived in a timely manner and seem good. Ti.e will tell if they sell

1 September 2026
Rated 5 out of 5 stars

Delivery was rapid

Delivery was rapid, good condition. One hiccup ordered mini dumplings from DIALCY loved them until we were notified of a recall. What do we do about this as regards recouping our funds?
Peg at Hack and Livery General Store. 401-539-7033

8 September 2026

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