Fairview New Homes Reviews 497

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the personalized and efficient approach. Reviewers are particularly impressed with the smooth user experience and the desirable locations of the properties. However, some customers also noted issues with pushy sales tactics and unprofessional behavior from a minority of the sales staff. A few other people also felt that the legal aid suggested by the company was not transparent or helpful regarding terms.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the team for being professional,... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the support... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the staff for their care, patience, and... See more

User experience

Users describe positive interactions with user experience. Customers consistently report an enjoyable,... See more

Location

Customers consistently note positive experiences with location. Many reviewers found properties in great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We viewed a property at Wotton development at Watton-at-Stone. The sales team (Asli and her colleague Katie) were excellent. The took their time to show us around the show home and to answer the many... See more

Company replied

Rated 5 out of 5 stars

We have just bought a new house through Fairview and moved in a month ago. The sales team, Asli, Katie and Chris were excellent from beginning to end of the buying process, very helpful, friendly and... See more

Company replied

Rated 5 out of 5 stars

The experience has been fantastic from start to finish. A huge thank you to Monica, who guided us through the entire process. She was incredibly patient, professional, and always available to answer... See more

Company replied

Rated 5 out of 5 stars

We met Katie to look at our housing options at The Wattons,having already spoken to her to arrange the appointment. She was very helpful from the start. She understood our situation, moving from anoth... See more

Company replied


Company details

  1. #7 of 29 best companies in Home Builder
  2. #5 of 27 best companies in Housing Development

Written by the company

Since 1961, we’ve been helping people to find and buy their dream home. Whether you’re a first-time buyer looking to get on the ladder, or you’re looking to find your next home, we have an exciting range of new build properties available at developments all over London and the South East. Contact us for more information.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

497 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fairview Homes is the one of top home…

Fairview Homes is the one of top home makers in UK. I am so excited & feel proud to own my first home with them finally.
All is made very easy and faster available to us by the  Fairview Homes team to get you settled in our new home with peace of mind.
The moment you enter the customer service & sales office till your mortgage settlements ,the Fairview teams are constantly working behind the scenes to get you settled in quickly. They are absolute gem to the business.
No company is greater without their wonderfull employees who goes extra mile to see everything is ok with us , and I must mentions few names here who are indeed absolute Gem & great assets to the Fairview company and cannot be missed without appreciating , starting with David Dee even we met him once but we never forgot his name,beautiful & our most favorite person Suzy Hajdari who has really really looked after us very well for everything that we need or enquire about to have a peace of mind, a great person Bass Boules who made sure we are always taken care and made sure we fine, every time we meet him,Paul who has well explained & demonstrated us our new home and ofcourse all the others who worked behind the scenes.All are  great people in the business but the four names stand tall in the business.
For all those out there, whoever is planning to buy your new dream home ,I strongly suggest & recommend Fairview Homes to be your first choice.
A big thank you to all Fairview Homes directors & the team for making our dream home come true.May you all have a blessed Merry Christmas 2025 & a prosperous New Year 2026.

Best wishes from Walter & Ciena
Your first customers for Southall Grove!!☺️

18 December 2025
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Walter & Ciena,

Thank you for taking the time to share such thoughtful feedback. We’re pleased to hear how positive your journey has been and that our team was able to support you every step of the way. Your kind words about David, Suzy, Bass, Paul and the wider Fairview Homes team are truly appreciated and will be shared internally. Congratulations on your first home, and we wish you every happiness at Southall Grove.

Many thanks,
The Fairview Team

Rated 5 out of 5 stars

Rico provided outstanding service from…

Rico provided outstanding service from start to finish. He was knowledgeable, efficient, and genuinely helpful, making my experience with Fairview Homes a pleasant one.

20 December 2025
Unprompted review
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Reply from Fairview New Homes

Dear Ashley,

Thank you for your review. We’re pleased to hear that Rico provided such a positive experience and supported you throughout the process. Your kind feedback is greatly appreciated and will be shared with him and the wider team.

Many thanks,
The Fairview Team

Rated 5 out of 5 stars

Fantastic customer service from Reece

Reece at Southall Grove was absolutely amazing, right through from the initial telephone call to signing off and subsequent paperwork. He was patient and treated me like I 'was his Mum'! I called on a whim, and Reece's manner enabled the booking of a viewing- no pressure at all. Other colleagues, Bass and Suzi were just as helpful and gracious. A great team who really know what customer service is!

15 November 2025
Unprompted review
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Reply from Fairview New Homes

Dear Ruby,

Thank you for your lovely review. We’re very pleased to hear about your experience with Reece and the wider Southall Grove team, and we appreciate your kind words about the level of service provided. We’ll be sure to pass your feedback on to Reece, Bass and Suzy.

Many thanks,
The Fairview Team

Rated 5 out of 5 stars

5 Stars! Moved in record speed thanks to Bass.

My experience with Fairview Homes was fantastic. We managed to complete and move inside just 6 weeks. Bass Boules in the sales team was amazing—I can’t thank him enough for his help in getting this done so fast. Every person I dealt with at the company was professional and helpful. A great experience all round.

28 November 2025
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Josh,

Thank you for such a positive review! We’re very pleased to hear about your smooth and speedy completion, and we’ll be sure to pass on your kind comments to Bass and the team. Wishing you all the best in your new home.

Many thanks,
The Fairview Team

Rated 5 out of 5 stars

Thank you, Fairview New Homes and his outstanding team!

I would really like to express my sincere gratitude to Bass Boules, the lead sales negotiator who guided me through the entire property-buying process. Bass is incredibly responsible, knowledgeable, and committed, and thanks to his support I was able to purchase my property in less than two months.

I would also like to thank Suzy Hajdari, who introduced me to the project and put in so much effort to make the sale happen.
Having the right people guiding you truly makes everything feel smooth and easy.

Thank you, Fairview New Homes, for such a wonderful experience made possible by your outstanding sales team.
Thank you so much, Bass. Thank you, Suzy.

Wishing everyone a Magical Christmas Season and a Happy New Year! — with great sales and committed buyers ahead.

And if I ever have the chance, I would absolutely purchase a second property with you again.

10 November 2025
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Cristina,

Thank you for your feedback. We are pleased to hear that your experience with Bass and Suzy supported a smooth and efficient purchase process. We wish you all the very best in your new home and will be sure to share your feedback with the team.

Many thanks,
The Fairview Team

Rated 5 out of 5 stars

Excellent Fairview Sales team

Jury, Monica and the wider FV Sales team is very helpful and supportive. We bought a flat in Cello Court last year and they very calmly guided us through the sales process. Their post sales service is also very appreciative as they make sure any queries we are raising are being looked into.

16 December 2025
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Aman,

Thank you for taking the time to share your positive feedback. We are delighted to hear that Jury, Monica and the rest of the Park Quarter Sales team were able to support you throughout your purchase at Cello Court. We are also pleased that our post-sales service met your expectations and that our team has been responsive to your queries. We appreciate your feedback and will ensure it is shared with the team.

Many thanks,
The Fairview Team

Rated 5 out of 5 stars

We had an overall great experience with…

We had an overall great experience with Monica during the purchase of our first home. She was really professional, took her time to guide through the whole process and always made sure to be available to answer any questions we had.

31 December 2024
Unprompted review
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Reply from Fairview New Homes

Dear Greta,

Thank you for sharing your feedback. We’re pleased to hear that you had a great experience with Monica during the purchase of your first home. It’s wonderful to know she provided professional guidance throughout the process and was always available to answer your questions.

Many thanks,
The Fairview Team

Rated 5 out of 5 stars

Great sales team :)

Max was fantastic! Super patient, friendly, and took the time to show us properties without any pressure. Made the whole experience easy and enjoyable!

14 December 2025
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Customer,

Thank you for your kind feedback. It’s great to know he helped make the experience easy and enjoyable for you. We’ll be sure to pass on your kind words to Max.

Many thanks,
The Fairview Team

Rated 5 out of 5 stars

I had a wonderful experience..

I had a wonderful experience... All the staff members were extremely helpful, polite, professional and explained everything clearly.
They understood our needs and tried their best to get the deal finalised by addressing all our doubts as well.
From the beginning till finalising everything they've been there to answer any queries we had.
Mr Reece showed us the apartments and explained all the figures. Mr Bass was helpful in getting us a good deal. Ms. Suzy was kind enough to explain all the terms and conditions before we sign them.
Overall the whole team put all their efforts and were nice....
We might continue buying in future from them in different projects...

14 December 2025
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear customer,

Thank you for taking the time to share your feedback. We’re delighted to hear that you had such a great experience with our team at Southall Grove and that everyone was helpful, professional, and clear throughout the process. We’ll be sure to pass on your lovely feedback to Reece, Bass, and Suzy. We’d be delighted to assist you again in the future across our other projects.

Many thanks,
The Fairview Team

Rated 5 out of 5 stars

Very impressive with the Fairview sales…

Very impressive with the Fairview sales team from start to end and they made you very welcomed and very patient with all my queries. Thank you

4 December 2025
Unprompted review
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Reply from Fairview New Homes

Dear Lau,

Thank you for taking the time to share your experience. We’re pleased to hear that the Fairview sales team supported you throughout the process and made you feel welcome, taking the time to answer all of your questions.

Many thanks,
The Fairview Team

Rated 5 out of 5 stars

The Park Quarter Fair View sales team been very supportive

I have been very impressed with the sales team at Fair View Park Quarter New Barnet. They are consistently supportive and responsive.
Whenever I have had any general inquiry about buying ,they always clarify my doubts. Special thanks to Monika and her team.

14 December 2025
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Arti,

Thank you for your feedback. We’re delighted to hear your positive experience with our sales team at Fairview Park Quarter and that they have been consistently supportive and responsive throughout your journey. We’ll be sure to pass on your special thanks to Monica and the rest of the team.

Many thanks,
The Fairview Team

Rated 5 out of 5 stars

The Park Quarter Fair View sales staff are very supportive

The level of care provided by the Fair View, Park Quarter sales team is outstanding. They are not only professional but also deeply compassionate and supportive. Special thanks to Monica, Mursal and Jury for being very supportive.

14 December 2025
Fairview New Homes logo

Reply from Fairview New Homes

Dear Rajaneesh,

Thank you for your kind feedback. We’re pleased to hear that you found the level of care provided by our Fairview Park Quarter sales team to be helpful and we are glad that this made a positive difference to your experience.

We’ll be sure to pass on your special thanks to Monica, Mursal, and Jury.

Many thanks,
The Fairview Team

Rated 5 out of 5 stars

I had a very good experience with the Fairview Home sales office

I had a very good experience with the Fairview team especially with Monica and Jury. I was always greeted with a smile and gave me really good advice and suggestions . Fairview home sales office helped me and intervene with many frustrated situations.

13 December 2025
Unprompted review
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Reply from Fairview New Homes

Dear Muriel,

Thank you for taking the time to share your experience. We’re delighted to hear that you had such a positive experience with our Fairview team at Park Quarter, especially Monica and Jury. It’s great to know they greeted you with a smile and provided helpful advice and suggestions throughout your journey. It’s good to know that our home sales office was able to support you through challenging moments, your feedback means a lot to us.

Many thanks,
The Fairview Team

Rated 4 out of 5 stars

Smart organisation

The staff in marketing are knowledgeable and helpful

12 December 2025
Fairview New Homes logo

Reply from Fairview New Homes

Dear Martha,

Thank you very much for your lovely review we will pass this onto the team.

Many thanks,
The Fairview Team

Rated 5 out of 5 stars

Fairview staff based in Southall they…

Fairview staff based in Southall they help find the best option for me and I am very happy with it.

4 December 2025
Fairview New Homes logo

Reply from Fairview New Homes

Dear Conceicao,

Thank you for your feedback. We’re glad to hear that our team at Southall helped you find the best option, and we wish you all the best in your new home.

Many thanks,
The Fairview Team

Rated 4 out of 5 stars

Everyone was helpful throughout the…

Everyone was helpful throughout the process but the legal aid the company suggested were not very transparent and helpful regarding the terms. Not very clear regarding the miscellaneous charges and terms and conditions of Fairview. Jury and Mursal were very polite and helpful .

11 December 2025
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Pallavi,

Thank you for sharing your feedback. We are pleased to hear that you found our team members, including Jury and Mursal, helpful throughout your experience.

We’re sorry to hear that the legal aid suggested were not very transparent and helpful regarding our terms and conditions. We appreciate you bringing this to our attention and will ensure we will pass your comments on to the relevant parties.

If you have any further questions or concerns, please feel free to reach out.

Many thanks
The Fairview Team

Rated 5 out of 5 stars

Was great service with Quaz and Lina

Was great service with Quaz and Lina. Very good explain and very nice talk doing service very fast. I think they know their job perfectly and how to help customer happy 😊

10 December 2025
Fairview New Homes logo

Reply from Fairview New Homes

Dear Batbold,

Thank you for your feedback. We’re delighted to hear that Quaz and Lina provided clear explanations, efficient service, and a positive experience throughout your visit. Your kind words mean a great deal to the team, and we’re pleased to know their support helped make the process smooth and enjoyable. If you need any further assistance, we’re always here to help.

Many Thanks
The Fairview Team

Rated 5 out of 5 stars

Dedicated & cheerful support!

Dedicated & cheerful support!
The team(especially special thanks to Sam & Max) have provided prompt service end to end until the exchange.

28 November 2025
Fairview New Homes logo

Reply from Fairview New Homes

Dear Yuichi,

Thank you for your kind feedback. We’re pleased to hear that you received dedicated support from our team throughout the process. Sam and Max will be especially glad to know their prompt, end-to-end assistance made a positive difference to your experience. We appreciate your review and are here should you need any further support.

Many Thanks
The Fairview Team

Rated 5 out of 5 stars

Home owner in less than a month

Home owner in less than a month! 😂
Everyone was amazing. From Max to Sam to Qassim to Lina.
Very quick reassuring responses, guidance and support. Max was on top of things all throughout and already advising and referring friends into joining.

10 December 2025
Fairview New Homes logo

Reply from Fairview New Homes

Dear Farah,

Congratulations on becoming a homeowner. Thank you for taking the time to share your experience. We are delighted to hear that Max, Sam, Qassim and Lina provided prompt, reassuring guidance and support throughout the process. Your recognition of the team’s efforts, as well as your referrals, are sincerely appreciated. Should you require any further assistance, please don’t hesitate to contact us.

Many Thanks
The Fairview Team

Rated 5 out of 5 stars

Park Quarter - a humble abode

We were always greeted with a warm smile from the Fairview team whenever we visited the site. Special thanks to Monica and Jury who were super helpful during all our interactions. They guided us through the intricacies of property-related processes and helped us with all queries we had.

9 December 2025
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Kaustav,

Thank you so much for your lovely review! We’re thrilled to hear that you always felt welcomed by the Fairview team. Monica and Jury will love to hear how much their support and guidance meant to you throughout the process. If there’s anything else we can assist you with, we’re always here to help.

Many Thanks
The Fairview Team

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